How to Fix Unfortunately, Contacts Has Stopped Error on Sony Xperia 5 V | Dr.fone

How to Fix Unfortunately, Contacts Has Stopped Error on Sony Xperia 5 V | Dr.fone

Abel Lv11

How to Fix Unfortunately, Contacts Has Stopped Error on Sony Xperia 5 V

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Sony Xperia 5 V or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

Dr.Fone - System Repair (Android)

Fix Contacts app crashing on Android in one click

  • Incorporates with 1-click technology to resolve any issues occurring in your Sony Xperia 5 V. Black screen of death, app crash, system crash, faulty issues etc.
  • fone – Repair (Android) interface is extremely simple for users and lays functionalities aptly.
  • One of its kind software with highest success rate in the market.
  • Fully compatible with all kinds of Android phones, models, as well as the popular carrier.
  • It provides users with 24 hours customer care service to resolve queries.

3,016,434 people have downloaded it

In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

contacts stopping on samsung - download the tool

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

contacts stopping on samsung - android repair

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

contacts stopping on samsung - enter info

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Sony Xperia 5 V into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Sony Xperia 5 V.

contacts stopping on samsung - download firmware

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

contacts stopping on samsung - start android repair

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

  1. Get hold of your Android system and long press the power button.
  2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

contacts app stopping - retart android

Now, your device will quickly reboot the Sony Xperia 5 V device. Once, the Sony Xperia 5 V device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Sony Xperia 5 V. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

  1. First of all, go to “Settings” application from the app drawer or from the notification panel.
  2. Now, surf and select for “Applications” or “Apps & notifications”.
  3. Here, you need to browse for “Contacts” app and open it.
  4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

contacts app stopping - clear cache

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Sony Xperia 5 V device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

  1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
  2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
  3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
  4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
  5. Finally, push the “Power” key to give consent to the selection.

contacts app stopping - wipe cache partition

  1. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Sony Xperia 5 V device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

  1. First of all, visit “Settings” from your Sony Xperia 5 V.
  2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
  3. From the application main page, you can choose to do either of the methods:
  • Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
  • Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

contacts app crashing - clear google+ cache

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

  1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
  2. There, you need to tap over “Software Update”.

contacts app crashing - check updates

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

  • Launch “Settings” app and surf for “Apps” or “Applications” option on your Sony Xperia 5 V.
  • Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
  • At last, just select “Reset default apps”.

contacts app not responding - reset preferences

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Sony Xperia 5 V. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

  1. Start with, launching the “Google Voice” app.
  2. From there, duly opt for “Voicemail”.
  3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

  • On your Sony Xperia 5 V, just go to “Home” screen and tap on “Apps” icon.
  • Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
  • After that, tap on “Menu icon” which will showcase the apps installed on device.
  • Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

contacts app not responding - delete app

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

  • Just go to “Settings” and surf and select “Backup & Reset” option.
  • You need to toggle on the option for performing the backup on your Google account.
  • Then, tap on “Reset” button and then tick mark the option for resetting your phone.

contacts app not responding - factory settings

Restore Missing App Icon on Sony Xperia 5 V: Step-by-Step Solutions

The growing conversation around the missing app icons on Android issue has caught our attention. While it seems confusing, it’s a problem that some Android users have encountered.

After all, the presence of app icons on our Android device’s home screen is important for convenient access to our frequently used applications. When your Sony Xperia 5 V’s icons suddenly disappear, it can leave you feeling lost about how to use and access your apps.

No worries, though. We’ve got you covered with a simple guide in this article. Just follow the steps, and you’ll get those missing app icons back on your Sony Xperia 5 V.

Part 1: Make Sure if the Missing App Is Installed

Before proceeding with troubleshooting the missing app icon on your Android device, it’s essential to confirm whether the app is still installed or if it has been accidentally deleted. To do it, you can have a quick check on Google Play:

  • Step 1: Go to the Play Store.
  • Step 2: Tap your Google profile at the top right and find Manage apps and devices.
  • Step 3: Open Manage and select the “Installed” tab.

Check if the missing app is installed

Now, see whether you can find the app icon that disappeared on your Android. If you can’t find it, it means the app has been accidentally deleted, and you can install it back on your device. However, if it’s confirmed to be installed on your Android but remains missing from your home screen, you can continue the following practice.

Part 2: How To Find the Missing App Icon on Android

All my apps disappeared from my home Android screen. What should I do?”

If you’ve confirmed that the missing app is installed, but its icon is nowhere to be found on your home screen, don’t fret—there are several solutions you can take to locate and restore the missing app icon on Android.

1. Check hidden apps

How could the Android phone icon be missing? Well, app icons can disappear from your home screen for different reasons. One of the common reasons is you might have accidentally hidden it in your phone. To find and check whether the app is hidden, the steps can be different depending on the phone model you are using.

However, as a general guide, you can follow these steps:

  • Step 1. Go to your phone’s Settings.
  • Step 2. Use the search bar to look for “Hidden app.”
  • Step 3. Once you find the “Hidden app” settings, watch the list to see if the missing app is there. If it is, you can toggle off the switch to unhide it.

Unhide any hidden apps on Android

2. Move the app to the home screen from the App Drawer

If your app icon disappeared on your Android, you can also easily restore it by adding the app to the home screen from the app drawer. Follow the step-by-step guide below:

  • Step 1. Open the App Drawer on your Android. To do this, swipe from the bottom to the top, starting from your home screen. The App Drawer is where all your installed apps are neatly listed.
  • Step 2. Once you open the App drawer, locate the app icon that has disappeared from your home screen. For example, you lost the phone icon on Android. Then, look for the phone icon from the App Drawer.
  • Step 3. Long-press the Icon of the missing app and move it to the desired location on your home screen. You can drag it to an empty space or a specific folder.
  • Step 4. Release to drop the app icon onto the home screen.

Open the App Drawer on Android

3. Re-enable disabled app

App icons can also disappear on the Android home screen if you unintentionally or intentionally disable them. Certain phone models even offer a functionality known as ‘Freezer,’ allowing users to temporarily halt the apps. While in a frozen state, the app remains inactive and doesn’t appear on the home screen until you unfrozen it.

To re-enable the disabled app, you can follow the steps here:

  • Step 1. Open the Apps & Notifications on the Settings.
  • Step 2. Select the app which icon is missing on your home screen. For example, tap the phone app if the phone icon disappears on your Android.
  • Step 3: In the App Info, tap Enable.

4. Reset Android to factory settings

If the previous methods don’t work, you might need to do a factory reset on your Sony Xperia 5 V. But before doing that, it’s important to back up your data first because a factory reset will clear all your data and cache when you press the reset button.

How to reset Android to factory setting:

  • Step 1: Go to your Android Settings.
  • Step 2: Select Backup and Reset > Factory data reset. Then, choose to erase all data.

Please be mindful that performing a factory reset on Android will reset your Android completely to its initial state.

Perform a factory reset on Android

Part 3: How to Fix System Error on Android Easily with Reliable Software

Missing app icons on Android can sometimes be a result of errors in your Android system launcher, causing inconvenience and potential disruptions to your device’s operation. To address this issue effectively, you can turn to Dr.Fone’s advanced system repair tool. This tool is designed to handle various system issues, providing an easy and reliable solution.

How to fix the Android system using Dr.Fone’s system repair tool:

  • Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Sony Xperia 5 V. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair to fix the missing app icon

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  • Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with the Android system, select System Damage.

Select the problem and begin the repair

  • Step 3. Fill in the Sony Xperia 5 V device Details

The platform will detect your Sony Xperia 5 V’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Sony Xperia 5 V’s details

  • Step 4. Activate Download de

Follow the instructions to put your Sony Xperia 5 V into Download Mode. Once you are in Download Mode, the firmware will be downloaded automatically.

Activate Download mode to download the firmware

  • Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Once finished, click Done and see if your phone has returned to normal.

Confirm the repair process

More Articles About Android System:

9 Solutions for Android Process System isn’t Responding Error

How to Fix Android App Not Installed Error Quickly?

Authentication Error Occurred? Here Are 10 Proven Fixes

Conclusion

When the app disappears from the home screen of your Android, it can hinder your ability to access and use the app efficiently. There are several reasons why an app might disappear from your Android home screen, and addressing the issue depends on the specific circumstances.

Whether it’s due to accidental deletion or a system glitch, we have discussed various methods to recover the missing app and ensure smooth functionality in this article. In cases of system-related issues on your Sony Xperia 5 V, it’s advisable to rely on trustworthy software such as Dr. Fone’s system repair tool for a comprehensive resolution.

Sony Xperia 5 V Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Sony Xperia 5 V for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Sony Xperia 5 V C31, known to provide durability of the next level, is taking up the latest shelves of Sony Xperia 5 V smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Sony Xperia 5 V users involves the screen stuck in the boot. If your Sony Xperia 5 V is stuck on the “Sony Xperia 5 V” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Sony Xperia 5 V users find solutions for their stuck screens on the boot.

Part 1: What Causes Sony Xperia 5 V Screen Stuck on Boot?

Has your Sony Xperia 5 V recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Sony Xperia 5 V being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Sony Xperia 5 V smartphones:

  • The Device is Damped in Liquid

It is entirely possible that your Sony Xperia 5 V smartphone is immersed in water. With a smartphone dipped in liquid, the Sony Xperia 5 V device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

  • Soft-Bricked Device

There are multiple conditions where your Sony Xperia 5 V smartphone can get soft-bricked. It majorly happens when a particular function in the Sony Xperia 5 V device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

  • Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Sony Xperia 5 V, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

  • Software Update Required

A software update on your Sony Xperia 5 V smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Sony Xperia 5 V Screen Stuck on Boot

Do you seek to resolve the problem of the Sony Xperia 5 V Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Sony Xperia 5 V screen.

Solution 1: Force Restart Sony Xperia 5 V

The first and most proclaimed technique to refresh Sony Xperia 5 V devices under such a problem is to force restart them. If the Sony Xperia 5 V device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Sony Xperia 5 V device vibrates or restarts by showing the screen again.

force restart nokia

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Sony Xperia 5 V is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Sony Xperia 5 V device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Sony Xperia 5 V device will be as good as new. Draining the battery has given you the leverage to regain control over the Sony Xperia 5 V device again.

### Solution 3: Check For Updates on Sony Xperia 5 V Smartphones

Another quick remedy to try on your Sony Xperia 5 V smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Sony Xperia 5 V smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

choose the system option

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Sony Xperia 5 V needs any software updates or not.

tap on check for update

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Sony Xperia 5 V Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Sony Xperia 5 V smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

choose the system repair tool

Step 2: Define Device Information and Confirm

You will be directed to the Sony Xperia 5 V device information screen, where you must define the identification parameters of the Sony Xperia 5 V device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

add the nokia phone details

Step 3: Put Your Sony Xperia 5 V in Download Mode

Following this, you will have to put your Sony Xperia 5 V in Download Mode. For that, you need to follow the steps according to the condition of the Sony Xperia 5 V device:

  • For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

  • For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

activate the download mode

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Sony Xperia 5 V device.

repairing the nokia phone

Solution 5: Contact the Customer Service Center of Sony Xperia 5 V

If the issue of the Sony Xperia 5 V stuck on the “Sony Xperia 5 V” screen continues, you will have to contact the Sony Xperia 5 V device’s customer support. With no proper method left for the Sony Xperia 5 V device, the only effective technique is to visit the authorized store for Sony Xperia 5 V smartphones and claim the issue with the Sony Xperia 5 V device. In this way, you might receive or get a fully repaired device with no additional charges if the Sony Xperia 5 V smartphone is under warranty.

Part 3: How to Avoid Sony Xperia 5 V Screen Stuck on Boot?

What if you come to know that you can avoid the Sony Xperia 5 V screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Sony Xperia 5 V from such miserable conditions:

1. Protect from Malware

The first thing to protect your Sony Xperia 5 V smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Sony Xperia 5 V being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Sony Xperia 5 V smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Sony Xperia 5 V device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Sony Xperia 5 V safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Sony Xperia 5 V smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Sony Xperia 5 V smartphone.

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Conclusion

With that, this brings the article on Sony Xperia 5 V smartphones to a conclusion. If you are still facing issues with your Sony Xperia 5 V stuck on the “Sony Xperia 5 V” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Sony Xperia 5 V smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.


  • Title: How to Fix Unfortunately, Contacts Has Stopped Error on Sony Xperia 5 V | Dr.fone
  • Author: Abel
  • Created at : 2024-07-14 05:54:46
  • Updated at : 2024-07-15 05:54:46
  • Link: https://fix-guide.techidaily.com/how-to-fix-unfortunately-contacts-has-stopped-error-on-sony-xperia-5-v-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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