How To Fix Unresponsive Phone Touchscreen Of Realme GT 5 Pro | Dr.fone
How To Fix Unresponsive Phone Touchscreen Of Realme GT 5 Pro
Smartphones nowadays contribute to our daily workflow, whether you’re a student or a professional. They get more sophisticated and add new features every year, making them more attractive with each new release. However, users sometimes deal with their screen touch not working on Android, raising various concerns.
If you are facing a similar issue, this page has all the solutions to teach you what to do if your phone screen is not working. By exploring the different methods below, you will be able to know how to fix a frozen phone touch screen as an Android user. Read on for more information.
Part 1: Top Causes of an Unresponsive Touchscreen
Android has been the best-selling OS since 2011, with over three billion active users. With the release of Android 13, complaints over touch issues on certain Android phones have popped up over the internet. Meanwhile, software updates over the years can sometimes make their phones stuck on the loading screen, causing worry among Android users.
Here are some of the top causes why your phone screen stopped working, mainly for Android.
- Physical Damage
If your Android phone is not responding to touch, it can be due to a cracked LCD causing temperature variants or magnetic fields to malfunction on your Realme GT 5 Pro.
For iOS users, your iPhone will temporarily stop working if it detects extreme temperatures such as a too-hot or too-cold reading. You should turn off your iPhone and let it cool down or warm to a normal temperature.
- Faulty Applications
Certain apps can sometimes make your phone experience touch issues. Your Android screen may work everywhere except a particular app. In this case, the fault is likely on the app, not your smartphone. It’s recommended to download the latest apps with frequent software updates to prevent malicious apps from corrupting or crashing your phone.
- iOS/Android Software Issues
Your phone screen not responding can also be due to software glitches that your smartphone picks up during regular use. Your iOS/Android device will sometimes freeze or hang if you run too many intensive apps simultaneously. The situation can lead to touch issues when using the phone.
- Dirty Screen or Bad Peripherals
It may not respond properly when an Android device is dirty due to water, sweat, or body oils. It will not be able to take inputs, causing your phone to not respond to touch. A poor screen protector and a tightly pressed phone case will also negatively impact your smartphone.
Part 2: What To Do When Your Smartphone Is Not Responding to Touch
Here is a list of things you should do how to fix a frozen phone touch screen, whether you’re using an iPhone or an Android smartphone.
1. Clean Your Smartphone
Your screen touch not working can sometimes get fixed by simply cleaning the screen on your smartphone. Use a soft dry cloth, gently clean your iPhone or Android device, and ensure water, oils, dirt, or other debris are no longer on your display. If you recently dropped your device in water, turn it off and leave it untouched for the next few hours.
2. Remove Extra Peripherals
Unplug any external device connected to your iPhone’s Lightning port or USB-C if your phone screen stops working. For Android users, meanwhile, disconnect any accessories like chargers or wireless headphones. After that, try using the touchscreen. If it works, the outcome proves that the fault appeared due to the external device.
3. Force Restart Your Device
If your phone screen is still unresponsive,maybe it is overloaded. You should force restart your Realme GT 5 Pro. It doesn’t delete any data. Here’s how.
Example 1: For Realme GT 5 Pro Smart Phones
Here’s how to force restart your smartphone to fix your phone screen that’s not responding.
- Press and hold the Powerand Volume Down buttons simultaneously for more than 7 seconds to force a reboot.
E****xample 2: For Realme GT 5 Pro Redmi
If your Realme GT 5 Pro Redmi phone is stuck on loading screen or “thinking” for a long time without responding, reboot it in just two steps.
Step 1: Press and hold the power button on the right side of the screen, then a screen showing several options appears.
Step 2: Choose Restart, then Accept if a confirmation message spears. Then wait a few seconds or minutes when your device is performing the reboot.
4. Update Your Software
Your smartphone may behave erratically due to software bugs. While these are out of your control, you can quickly fix your phone not responding to touch by simply updating your OS to the latest version. Here’s how.
- For iOS users, go to your iPhone Settings> General > Software Update > Download and Install.
- For Android owners, go to Settings > Software Update. Tap the Check for software updatesto see if a new update is available.
5. Perform a Factory Reset
If nothing helps, your remaining option is to try completing a Factory Reset. Doing this will erase all your data, but this is arguably the quickest way to restore your screen-frozen phone to its factory default settings. Factory Reset is available on Android devices with almost similar steps. Here’s how.
For Android, Realme GT 5 Pro Series
Step 1: Search and tap the Settings option, and open General management.
S****tep 2: Swipe the options, find and tap Reset > Factory data reset, and check the information below. Then swipe and press the Reset button.
Note:
You might be asked to enter the pin of the security lock on the phone if you’ve set one.
S****tep 3: You may need to enter your Realme GT 5 Pro account password if you have bounded an account to your phone after taping Delete all. Then your Realme GT 5 Pro phone will reset. You’ll see its initial setup screen when it turns back on.
Part 3: How to Fix Unresponsive Touchscreen With an Alternative
The methods outlined above usually solve issues on your smartphone not responding to touch. If all else fails, Wondershare Dr.Fone for iOS and Android can fix various smartphone issues within less than 10 minutes. The program enables you to fix common scenarios such as black screen, boot loop, bricked iOS or Android, and much more without any required skills.
Key Features
The key features of Wondershare Dr.Fone for iOS and Android are listed below.
- Fix all iOS and Android Problems in Minutes
Wondershare Dr.Fone for Android and iOS allows you to fix your smartphone within less than 10 minutes. For iPhone owners, common issues such as a black screen, white screen of death, iPhone frozen, stuck on a restart loop, or recovery mode can easily be repaired with Dr.Fone. For Android users, meanwhile, problems, including unresponsive screen, black screen of death, boot loop, and more, are done within minutes.
- Supports up to 1000+ Android Models and iOS 16
The program supports all iOS versions, including the latest iOS 16 and iOS 16 beta. Compared to the iTunes store or other methods, the app can quickly fix any iPhone issues without data loss. For Android users, meanwhile, Dr.Fone supports up to 1000+ Android smartphones making it highly versatile even if you’re using an older Android device or the latest models.
Tech Specs
Here are the minimum system requirements of Wondershare Dr.Fone (iOS) for your computer.
Computer OS | iOS |
---|---|
Windows: 7, 8, 8.1, 10, 11 | Support all iOS versions, including the latest iOS 16 & iOS 16 beta |
macOS: 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, or 10.8 |
Meanwhile, here are the tech specs for Wondershare Dr.Fone (Android)’s minimum system requirements.
Computer OS | Android |
---|---|
Windows 7, 8, 8.1, 10, 11 | Android 2.1 and up |
Pros and Cons
Here are the pros and cons of using Wondershare Dr.Fone (Android)
Pros
- Fone – System Repair’s UI for iOS and Android is clutter free and beginner-friendly. You can start repairing your phone right away after installation.
- Repairing your iOS or Android smartphone within less than 10 minutes saves you precious time.
Cons
- The iOS and Android versions of Wondershare Dr.Fone are sold separately. You’ll have to get each version of the program if you own a smartphone for both iOS and Android.
Pricing
The iOS and Android versions of Wondershare Dr.Fone has different price plans. See them below.
Wondershare Dr.Fone (iOS) offers a quarterly, 1-year, and perpetual license, depending on your budget. Here’s the pricing below.
- Quarterly License (1-5 Mobile Devices) - $6.65/Month – With Auto Renew
- 1 Quarter License (1-5 Mobile Devices) - $7.32/Month – No Auto Renew
- 1-Year License (1-5 Mobile Devices) - $4.99/Month – No Auto Renew
- Perpetual License (1-5 Mobile Devices) - $79.95
Wondershare Dr.Fone (Android) price plans are available for a 1-Year or Perpetual License, depending on your budget.
- 1-Year License (1-5 Mobile Devices) - $39.95
- Perpetual License (1-5 Mobile Devices) - $49.95
- 1-Year Business License (Unlimited Devices) - $399.00
How To Fix Unresponsive Touchscreen With Wondershare Dr.Fone
In this step-by-step guide below, you can fix your unresponsive phone screen using Wondershare Dr.Fone on iOS and Android.
Step 1: Download and install Wondershare Dr.Fone for iOS or Android on your computer. Launch the app afterward and connect your smartphone.
Step 2A (For iOS): Choose the correct model of your iPhone to download the appropriate firmware package.
Step 2B (For Android): Choose the correct Brand, Name, Model, Country, as well as Carrier, then click Next.
Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.
Part 4: People Also Ask
Some common questions you should know when taking care of an unresponsive phone touchscreen are listed below.
1. Why Did My iPhone Screen Go Black After Not Responding to Touch?
Your iPhone screen with a touch issue will sometimes go black after not responding to touch due to several issues. It could be hardware, software, issues with a particular app, software crash, or you have a low battery. If it’s a drained battery, you’re in luck; all you have to do is charge it. Otherwise, you’ll have to perform a force restart on your iPhone to try to reboot it.
2. How Do I Keep My Android From Crashing?
Keeping your apps updated should help you solve app crashing issues that can impact your Android OS. These apps build up large caches throughout your normal usage. Clearing cached data from time to time can drastically improve your smartphone’s performance and prevent touch issues. To remove your app cache, go to Settings > Storage and tap Cached Data.
3. Can I Use Dr.Fone for Free?
Wondershare Dr.Fone for iOS and Android is free to download and install. You can also test the first few steps and see if the program supports your device. However, when you click the Fix Now button to start the repair process, you will be required to enter a valid license to activate the program.
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Conclusion
Knowing the common causes of an unresponsive phone touchscreen is the first step to preventing it from happening to your smartphone. While there are ways to fix it when it does happen, prevention is better than cure, as most experts say. However, if the methods outlined above don’t work, your best bet is to use a dedicated program such as Wondershare Dr.Fone for Android and iOS.
Wondershare Dr.Fone works on almost all modern smartphones today and can fix a stop-working phone screen within less than 10 minutes. It’s beginner-friendly and doesn’t require advanced technical know-how to use right away.
9 Solutions to Fix Realme GT 5 Pro System Crash Issue
Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Realme GT 5 Pro crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.
In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.
Part 1: How to rescue data the Android system crashes?
When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.
Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Realme GT 5 Pro device’s internal memory as well as Google drive.
Dr.Fone - Data Recovery (Android)
World’s 1st data retrieval software for broken Android devices.
- Recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
- Highest retrieval rate in the industry.
- Recover photos, videos, contacts, messages, call logs, and more.
- Compatible with Realme GT 5 Pro devices.
3,623,313 people have downloaded it
You may follow the steps given below to rescue your data from crashed Android devices.
1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Realme GT 5 Pro to the PC.
2. Select “Android” > “Recover from Broken Phone” in the lower right corner.
3. Choose the “Touch screen not responsive or cannot access the phone” to continue.
4. You will now see device options before you. Select yours and move on to feed in your device name and model details.
5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.
6. As long as your phone is in Download mode, the software will start to analyze phone data.
7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.
Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.
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Part 2: Why does my Android phone system keep crashing?
Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.
- Software Glitches and Bugs
- Incompatible or Poorly Optimized Apps
- Outdated Operating System
- Corrupted System Files
- Malware and Security Threats
- Hardware Overheating
- Physical or Hardware Issues
A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!
Part 3: Restart your Realme GT 5 Pro
Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Realme GT 5 Pro system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:
Instructions: Hold your Realme GT 5 Pro’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.
Part 4: Shut down unnecessary running apps
Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Realme GT 5 Pro device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:
Step 1: Open the “Settings” of your Realme GT 5 Pro and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Realme GT 5 Pro.
Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.
Part 5: Uninstall incompatible Apps to fix Android crash issue
If your Android system crash takes place frequently but the Realme GT 5 Pro device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Realme GT 5 Pro device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.
To uninstall unwanted and incompatible Apps, please follow the steps below.
1. Visit “Settings” and search for “Application Manager” or “Apps”.
Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.
You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.
Part 6: Check Android storage and free up space
If you are constantly facing issues of your Realme GT 5 Pro crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:
Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.
Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.
Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.
Part 7: Clear cache partition to fix Android crash issue
Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.
In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:
1. On your Realme GT 5 Pro, visit “Settings” and find “Storage”
2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.
However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.
1. Press the volume down button and power button together until you see a screen with multiple options before you.
2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.
3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.
This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.
Part 8: Remove the SD card to fix the Android crash issue
Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.
To format your SD Card, just follow the instructions below.
1. Firstly, eject it from the Realme GT 5 Pro device.
2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.
Part 9: Update to the latest software version
Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:
Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.
Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.
Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash
If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Realme GT 5 Pro] and other smartphones.
It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.
Key Features of Wondershare Dr.Fone – System Repair (Android)
Dr.Fone - System Repair (Android)
Repair Android System Errors without Any Trouble.
- Fix your Android to normal, no skills required.
- Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
- The high success rate in resolving Android system issues.
- Compatible with a wide range of Android devices and OS versions
- User-friendly interface with easy-to-follow steps.
3981454 people have downloaded it
As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:
- Features support for all the latest Android devices up to Realme GT 5 Pro S22.
- It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
- Provides an easy interface to execute procedures, making it a simple tool with no learning curve.
Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)
Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):
Step 1: Launch and Open System Repair Tool
You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.
Step 2: Start Repairing the Android
After selecting the nature of the Realme GT 5 Pro device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.
Step 3: Define the Parameters of Device
You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.
Step 4: Put Android in Download Mode
Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Realme GT 5 Pro device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.
Step 5: Fix the Firmware of Android
Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.
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Part 11: Factory reset the Realme GT 5 Pro device to fix the Android crash issue
Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.
Follow the steps given below to factory reset your device while it is switched on:
1. Visit “Settings”.
Now select “Backup and Reset”.
In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.
The process of factory resetting your Realme GT 5 Pro is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.
You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:
When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.
Wait for your device to perform the task and then:
Reboot the phone in Recovery Mode by selecting the first option.
Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.
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What to Do if Google Play Services Keeps Stopping on Realme GT 5 Pro
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
Step 1: Go into Settings> Apps and find the Google Play Store
Step 2: Tap Storageand hit the Clear cache
Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Realme GT 5 Pro devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Realme GT 5 Pro, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
- Title: How To Fix Unresponsive Phone Touchscreen Of Realme GT 5 Pro | Dr.fone
- Author: Abel
- Created at : 2024-07-14 05:59:00
- Updated at : 2024-07-15 05:59:00
- Link: https://fix-guide.techidaily.com/how-to-fix-unresponsive-phone-touchscreen-of-realme-gt-5-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.