How To Fix Unresponsive Phone Touchscreen Of Realme GT Neo 5

Smartphones nowadays contribute to our daily workflow, whether you’re a student or a professional. They get more sophisticated and add new features every year, making them more attractive with each new release. However, users sometimes deal with their screen touch not working on Android, raising various concerns.

If you are facing a similar issue, this page has all the solutions to teach you what to do if your phone screen is not working. By exploring the different methods below, you will be able to know how to fix a frozen phone touch screen as an Android user. Read on for more information.

Part 1: Top Causes of an Unresponsive Touchscreen

Android has been the best-selling OS since 2011, with over three billion active users. With the release of Android 13, complaints over touch issues on certain Android phones have popped up over the internet. Meanwhile, software updates over the years can sometimes make their phones stuck on the loading screen, causing worry among Android users.

Here are some of the top causes why your phone screen stopped working, mainly for Android.

• Physical Damage

If your Android phone is not responding to touch, it can be due to a cracked LCD causing temperature variants or magnetic fields to malfunction on your Realme GT Neo 5.

For iOS users, your iPhone will temporarily stop working if it detects extreme temperatures such as a too-hot or too-cold reading. You should turn off your iPhone and let it cool down or warm to a normal temperature.

• Faulty Applications

Certain apps can sometimes make your phone experience touch issues. Your Android screen may work everywhere except a particular app. In this case, the fault is likely on the app, not your smartphone. It’s recommended to download the latest apps with frequent software updates to prevent malicious apps from corrupting or crashing your phone.

• iOS/Android Software Issues

Your phone screen not responding can also be due to software glitches that your smartphone picks up during regular use. Your iOS/Android device will sometimes freeze or hang if you run too many intensive apps simultaneously. The situation can lead to touch issues when using the phone.

• Dirty Screen or Bad Peripherals

It may not respond properly when an Android device is dirty due to water, sweat, or body oils. It will not be able to take inputs, causing your phone to not respond to touch. A poor screen protector and a tightly pressed phone case will also negatively impact your smartphone.

Part 2: What To Do When Your Smartphone Is Not Responding to Touch

Here is a list of things you should do how to fix a frozen phone touch screen, whether you’re using an iPhone or an Android smartphone.

1. Clean Your Smartphone

Your screen touch not working can sometimes get fixed by simply cleaning the screen on your smartphone. Use a soft dry cloth, gently clean your iPhone or Android device, and ensure water, oils, dirt, or other debris are no longer on your display. If you recently dropped your device in water, turn it off and leave it untouched for the next few hours.

2. Remove Extra Peripherals

Unplug any external device connected to your iPhone’s Lightning port or USB-C if your phone screen stops working. For Android users, meanwhile, disconnect any accessories like chargers or wireless headphones. After that, try using the touchscreen. If it works, the outcome proves that the fault appeared due to the external device.

3. Force Restart Your Device

If your phone screen is still unresponsive,maybe it is overloaded. You should force restart your Realme GT Neo 5. It doesn’t delete any data. Here’s how.

Example 1: For Realme GT Neo 5 Smart Phones

Here’s how to force restart your smartphone to fix your phone screen that’s not responding.

• Press and hold the Powerand Volume Down buttons simultaneously for more than 7 seconds to force a reboot.

E****xample 2: For Realme GT Neo 5 Redmi

If your Realme GT Neo 5 Redmi phone is stuck on loading screen or “thinking” for a long time without responding, reboot it in just two steps.

Step 1: Press and hold the power button on the right side of the screen, then a screen showing several options appears.

Step 2: Choose Restart, then Accept if a confirmation message spears. Then wait a few seconds or minutes when your device is performing the reboot.

4. Update Your Software

Your smartphone may behave erratically due to software bugs. While these are out of your control, you can quickly fix your phone not responding to touch by simply updating your OS to the latest version. Here’s how.

• For iOS users, go to your iPhone Settings> General > Software Update > Download and Install.
• For Android owners, go to Settings > Software Update. Tap the Check for software updatesto see if a new update is available.

5. Perform a Factory Reset

If nothing helps, your remaining option is to try completing a Factory Reset. Doing this will erase all your data, but this is arguably the quickest way to restore your screen-frozen phone to its factory default settings. Factory Reset is available on Android devices with almost similar steps. Here’s how.

For Android, Realme GT Neo 5 Series

Step 1: Search and tap the Settings option, and open General management.

S****tep 2: Swipe the options, find and tap Reset >  Factory data reset, and check the information below. Then swipe and press the Reset button.

Note:

You might be asked to enter the pin of the security lock on the phone if you’ve set one.

S****tep 3: You may need to enter your Realme GT Neo 5 account password if you have bounded an account to your phone after taping Delete all. Then your Realme GT Neo 5 phone will reset. You’ll see its initial setup screen when it turns back on.

Part 3: How to Fix Unresponsive Touchscreen With an Alternative

The methods outlined above usually solve issues on your smartphone not responding to touch. If all else fails, Wondershare Dr.Fone for iOS and Android can fix various smartphone issues within less than 10 minutes. The program enables you to fix common scenarios such as black screen, boot loop, bricked iOS or Android, and much more without any required skills.

Key Features

The key features of Wondershare Dr.Fone for iOS and Android are listed below.

• Fix all iOS and Android Problems in Minutes

Wondershare Dr.Fone for Android and iOS allows you to fix your smartphone within less than 10 minutes. For iPhone owners, common issues such as a black screen, white screen of death, iPhone frozen, stuck on a restart loop, or recovery mode can easily be repaired with Dr.Fone. For Android users, meanwhile, problems, including unresponsive screen, black screen of death, boot loop, and more, are done within minutes.

• Supports up to 1000+ Android Models and iOS 16

The program supports all iOS versions, including the latest iOS 16 and iOS 16 beta. Compared to the iTunes store or other methods, the app can quickly fix any iPhone issues without data loss. For Android users, meanwhile, Dr.Fone supports up to 1000+ Android smartphones making it highly versatile even if you’re using an older Android device or the latest models.

Tech Specs

Here are the minimum system requirements of Wondershare Dr.Fone (iOS) for your computer.

Computer OS	iOS
Windows: 7, 8, 8.1, 10, 11	Support all iOS versions, including the latest iOS 16 & iOS 16 beta
macOS: 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, or 10.8

Meanwhile, here are the tech specs for Wondershare Dr.Fone (Android)’s minimum system requirements.

Computer OS	Android
Windows 7, 8, 8.1, 10, 11	Android 2.1 and up

Pros and Cons

Here are the pros and cons of using Wondershare Dr.Fone (Android)

Pros

• Fone – System Repair’s UI for iOS and Android is clutter free and beginner-friendly. You can start repairing your phone right away after installation.
• Repairing your iOS or Android smartphone within less than 10 minutes saves you precious time.

Cons

• The iOS and Android versions of Wondershare Dr.Fone are sold separately. You’ll have to get each version of the program if you own a smartphone for both iOS and Android.

Pricing

The iOS and Android versions of Wondershare Dr.Fone has different price plans. See them below.

Wondershare Dr.Fone (iOS) offers a quarterly, 1-year, and perpetual license, depending on your budget. Here’s the pricing below.

• Quarterly License (1-5 Mobile Devices) - $6.65/Month – With Auto Renew
• 1 Quarter License (1-5 Mobile Devices) - $7.32/Month – No Auto Renew
• 1-Year License (1-5 Mobile Devices) - $4.99/Month – No Auto Renew
• Perpetual License (1-5 Mobile Devices) - $79.95

Wondershare Dr.Fone (Android) price plans are available for a 1-Year or Perpetual License, depending on your budget.

• 1-Year License (1-5 Mobile Devices) - $39.95
• Perpetual License (1-5 Mobile Devices) - $49.95
• 1-Year Business License (Unlimited Devices) - $399.00

How To Fix Unresponsive Touchscreen With Wondershare Dr.Fone

In this step-by-step guide below, you can fix your unresponsive phone screen using Wondershare Dr.Fone on iOS and Android.

Step 1: Download and install Wondershare Dr.Fone for iOS or Android on your computer. Launch the app afterward and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone to download the appropriate firmware package.

Step 2B (For Android): Choose the correct Brand, Name, Model, Country, as well as Carrier, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

Part 4: People Also Ask

Some common questions you should know when taking care of an unresponsive phone touchscreen are listed below.

1. Why Did My iPhone Screen Go Black After Not Responding to Touch?

Your iPhone screen with a touch issue will sometimes go black after not responding to touch due to several issues. It could be hardware, software, issues with a particular app, software crash, or you have a low battery. If it’s a drained battery, you’re in luck; all you have to do is charge it. Otherwise, you’ll have to perform a force restart on your iPhone to try to reboot it.

2. How Do I Keep My Android From Crashing?

Keeping your apps updated should help you solve app crashing issues that can impact your Android OS. These apps build up large caches throughout your normal usage. Clearing cached data from time to time can drastically improve your smartphone’s performance and prevent touch issues. To remove your app cache, go to Settings > Storage and tap Cached Data.

3. Can I Use Dr.Fone for Free?

Wondershare Dr.Fone for iOS and Android is free to download and install. You can also test the first few steps and see if the program supports your device. However, when you click the Fix Now button to start the repair process, you will be required to enter a valid license to activate the program.

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Conclusion

Knowing the common causes of an unresponsive phone touchscreen is the first step to preventing it from happening to your smartphone. While there are ways to fix it when it does happen, prevention is better than cure, as most experts say. However, if the methods outlined above don’t work, your best bet is to use a dedicated program such as Wondershare Dr.Fone for Android and iOS.

Wondershare Dr.Fone works on almost all modern smartphones today and can fix a stop-working phone screen within less than 10 minutes. It’s beginner-friendly and doesn’t require advanced technical know-how to use right away.

9 Solutions to Fix Realme GT Neo 5 System Crash Issue

Android crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Realme GT Neo 5 crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.

In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.

Part 1: How to rescue data the Android system crashes?

When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.

Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Realme GT Neo 5 device’s internal memory as well as Google drive.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

• Recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
• Highest retrieval rate in the industry.
• Recover photos, videos, contacts, messages, call logs, and more.
• Compatible with Realme GT Neo 5 devices.

3,623,313 people have downloaded it

You may follow the steps given below to rescue your data from crashed Android devices.

1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Realme GT Neo 5 to the PC.

2. Select “Android” > “Recover from Broken Phone” in the lower right corner.

3. Choose the “Touch screen not responsive or cannot access the phone” to continue.

4. You will now see device options before you. Select yours and move on to feed in your device name and model details.

5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.

6. As long as your phone is in Download mode, the software will start to analyze phone data.

7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.

Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.

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Part 2: Why does my Android phone system keep crashing?

Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.

• Software Glitches and Bugs
• Incompatible or Poorly Optimized Apps
• Outdated Operating System
• Corrupted System Files
• Malware and Security Threats
• Hardware Overheating
• Physical or Hardware Issues

A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!

Part 3: Restart your Realme GT Neo 5

Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Realme GT Neo 5 system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:

Instructions: Hold your Realme GT Neo 5’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.

Part 4: Shut down unnecessary running apps

Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Realme GT Neo 5 device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:

Step 1: Open the “Settings” of your Realme GT Neo 5 and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Realme GT Neo 5.

Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.

Part 5: Uninstall incompatible Apps to fix Android crash issue

If your Android system crash takes place frequently but the Realme GT Neo 5 device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Realme GT Neo 5 device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.

To uninstall unwanted and incompatible Apps, please follow the steps below.

1. Visit “Settings” and search for “Application Manager” or “Apps”.

Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.

Part 6: Check Android storage and free up space

If you are constantly facing issues of your Realme GT Neo 5 crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:

Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.

Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.

Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.

Part 7: Clear cache partition to fix Android crash issue

Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.

In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:

1. On your Realme GT Neo 5, visit “Settings” and find “Storage”

2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.

However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.

1. Press the volume down button and power button together until you see a screen with multiple options before you.

2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.

Part 8: Remove the SD card to fix the Android crash issue

Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.

To format your SD Card, just follow the instructions below.

1. Firstly, eject it from the Realme GT Neo 5 device.

2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.

Part 9: Update to the latest software version

Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:

Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.

Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.

Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash

If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Realme GT Neo 5] and other smartphones.

It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.

Key Features of Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:

• Features support for all the latest Android devices up to Realme GT Neo 5 S22.
• It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
• Provides an easy interface to execute procedures, making it a simple tool with no learning curve.

Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)

Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):

Step 1: Launch and Open System Repair Tool

You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.

Step 2: Start Repairing the Android

After selecting the nature of the Realme GT Neo 5 device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.

Step 3: Define the Parameters of Device

You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.

Step 4: Put Android in Download Mode

Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Realme GT Neo 5 device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.

Step 5: Fix the Firmware of Android

Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.

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Part 11: Factory reset the Realme GT Neo 5 device to fix the Android crash issue

Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.

Follow the steps given below to factory reset your device while it is switched on:

1. Visit “Settings”.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The process of factory resetting your Realme GT Neo 5 is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.

You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:

When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.

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Play Store Not Working On Realme GT Neo 5? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

• **Network issues.**Unstable or poor internet connections can disrupt the communication between the Realme GT Neo 5 device and the Play Store. It can lead to frequent crashes.
• **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
• Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
• Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
• **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

• Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
• Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.

Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

• Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
• Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

• Step 1: Go to your device’s Settings and select Apps or Application Manager.
• Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

• Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
• Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

• Step 1: Access Settings and go to Apps or Application Manager.
• Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

• Step 1: Access Settings, scroll down, and select System or Software Update.
• Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

• Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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4,207,329 people have downloaded it

• Step 2: Launch the program and connect your Realme GT Neo 5 to the computer using a USB cable. Choose the Realme GT Neo 5 device type and click Start to initiate the repair process.

• Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

• Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Realme GT Neo 5 starts successfully. In the event that the Realme GT Neo 5 device fails to start, select Try Again to initiate the process once more.

Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

Key Features

• Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
• Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
• User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
• High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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4,131,376 people have downloaded it

Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.