How To Fix Unresponsive Touch Screen on Motorola Razr 40 Ultra

With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.

If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.

Part 1: Why Is My Android Experiencing Touch Screen Problems

Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.

The touchscreen problemfreezes your phone, lags, or hangs.
Some parts of the screen work fine, but some don’t.
Your screen responds inaccurately (typing “a” gets you “q” or “z”).
The touchscreen is automatically operating itself, resulting in ghost touch.
It doesn’t respond to any taps, and the phone’s screen has stopped working.
The device is physically damaged, or the screen is cracked or broken.
Outdated devices are prone to the black/white/blue screen of death.

Part 2: Tips, Fixes, and Workarounds To Fix Your Motorola Razr 40 Ultra Touch Problems

If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.

Method 1: Remove the Screen Protector and Phone Case

Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.

Method 2: Clean Your Android Smartphone

A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.

Method 3: Stop Using Your Android Device for a While

Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.

Method 4: Restart Your Android

Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.

To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.

Method 5: Factory Data Reset Your Android

Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.

Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.

Click here

### Method 6: Put Your Android into Recovery Mode

If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.

Note

Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Motorola Razr 40 Ultra.

Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.

Step 1B: If your Motorola Razr 40 Ultra still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.

Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.

Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.

Step 3: Wait for the process to complete and for your Motorola Razr 40 Ultra to restart automatically.

Method 7: Replace Your Android Touchscreen

If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Motorola Razr 40 Ultra checked by a technician if the screen is getting weak, has water damage, or has failing screen components.

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Method 8: Bring it to an Authorized Service Center

Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.

Part 3: How To Fix Android Touch Problem With an Alternative

If all the general phone touch problems on your Motorola Razr 40 Ultra persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.

Key Features

Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.

Fix All Android Problems In Minutes

Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.

Supports up to 1000+ Android Models

The program supports almost all Motorola Razr 40 Ultra models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Motorola Razr 40 Ultra with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.

Pros and Cons

Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.

Pros

The user interface is clutter-free, making it highly beginner-friendly.
The fast processing time to fix your Motorola Razr 40 Ultra means you can do more in less time.

Cons

The free version only works until you see if your Motorola Razr 40 Ultra is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
If you own an iOS device, you’ll have to get the iOS version.

How To Fix Black Phone Screen With Wondershare Dr.Fone

Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.

Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Motorola Razr 40 Ultra to your computer.

Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Motorola Razr 40 Ultra and click Next.

Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.

Part 4: FAQs

Here are some FAQs you should remember when experiencing phone touch problems.

1. Does a Cracked Screen Affect Touch on an Android?

If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.

2. How Do I Temporarily Fix a Cracked Screen?

If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.

3. Can I Use Dr.Fone for Free?

You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.

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Conclusion

If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.

However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Motorola Razr 40 Ultra

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

Launch the Play Store and navigate to the My Apps and Games page
Tap the Update button
The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen
Tap the Settings gear icon on the top right
Scroll down the Settings menu and tap the Clear Cache option
Here, you can choose to Clear All, but you can select individual areas if you prefer
Tap the Confirm option to clear your cache preference completely

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

Dr.Fone - System Repair (Android)

Dedicated repair tool to fix Snapchat crashing on Android.

Recover your device from any problem, including black screen or unresponsive screen.
Supports over 1000+ unique Android devices, models, and brands.
Trusted by over 50+ million customers around the world.
Can fully repair faults with your Motorola Razr 40 Ultra’s firmware in a few simple steps.
One of the most user-friendly applications in the world.

3,889,035 people have downloaded it

To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Motorola Razr 40 Ultra to your computer using the USB cable.

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Motorola Razr 40 Ultra’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Motorola Razr 40 Ultra and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Motorola Razr 40 Ultra, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Motorola Razr 40 Ultra back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

Download and install the Dr.Fone - System Repair (Android) software to your computer
Connect your Motorola Razr 40 Ultra to your Windows computer using the USB cable
Open the software and click the Repair option.
Select the Android device repair option
Make sure your carrier and device information are correct
Put your device into Download Mode by following the onscreen instructions
Allow the software to repair your Motorola Razr 40 Ultra automatically

Part 8. Reset the factory settings of your Android

One of the last resorts you can take is factory resetting your Motorola Razr 40 Ultra back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

6 Solutions to Fix Error 505 in Google Play Store on Motorola Razr 40 Ultra

In case you are receiving the error code 505 while downloading an application from Google play store and have no clue what is it, then this is the right article for you. In this article we are covering the reasons behind the occurrence of Google play error 505. Not only that, we are also providing 6 solutions to fix the error code 505. Usually, this error is seen with Android 5.0 Lollipop version and occurs at the time when you try to install the already downloaded application making it hard to run the app.

Such an error is a kind of permission error. That is, in case you have two similar kinds of applications such as banking apps and both looking for similar kind of permission, causes conflict error named as error 505.

The occurrence chance is more in the old operating systems, 4 KitKat, Android version 4. Let us then proceed to know more about this error 505.

Part 1: Reasons for Google Play error 505

As per the report by some users, error 505 occurs in certain apps such as Weather App, SBI, ITV, Adobe Air 15, We Chat etc.

To have the right idea about the problem, we have listed all the reasons of it occurrence below:

Google play store is not updated or refreshed (Causes the error during the downloading process)
Due to installation of an outdated version (In case your Android version is outdated may result in error in the installation process)
Cache memory(Is the redundant data occurs due to search history)
Application is not compatible with the Android OS (If the app you are downloading is not the updated may cause error)
Adobe air app
Data crash (Many time app or Google play store crashed crashes after downloading it, reason may be some bugs, so many apps are open, less memory etc.)

Now that we know the reasons, let us also learn about the solutions that will guide you to resolve the error code 505.

Part 2: 6 Solutions to fix error code 505

Any error that occurs during downloading or installation process not only hinders with the new app but also takes a large amount of our time to solve the issue. To check that, let us go through the 6 solutions one by one.

Solution 1: One click to make error code 505 disappear

The most common cause for error code 505 pop-up is that Android system files that underpin the Google Play module are corrupted. To make error code 505 disappear in this condition, you should have your Android system repaired.

Dr.Fone - System Repair (Android)

One click to repair Android system and make error code 505 disappear

Fix all Android system issues like error code 505, error code 495, error code 963, etc.
One click to fix error code 505. No technical skills required.
Supports all the new Motorola Razr 40 Ultra devices like Galaxy S8, S9, etc.
Easy-to-understand instructions provided on each screen.

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Now, you just need to follow these Android repair steps to fix error code 505:

Note: Android repair needs to flash the system firmware, which may erase existing Android data. To prevent data loss, back up all the important data from Android to PC .

Step1: Download the Dr.Fone - System Repair (Android) program , install and launch it. The following interface will pop up.

Step2: Select the “Android Repair” among the 3 tabs, connect your Android to PC, and click “Start”.

Step3: Choose the correct device details from each field, confirm them and continue.

Step4: Boot your Android in download mode, then start downloading the firmware of your device.

Step5: After the Motorola Razr 40 Ultra device firmware is downloaded, the tool will start repairing your Android.

Step6: When your Android is repaired, the error code 505 will disappear.

Solution 2: Check whether Download Manger is ON or not

Many times download manager is set to disable due to which you are not able to download or install the app. So, it is required to make a check whether the download manager is set on or off. So that your installation process will work properly. The process to enable the download manager is as follows.

>Go to Settings

>Select the Application Manger or App (Option depends upon the Motorola Razr 40 Ultra device)

At the top, an option will appear

>Swipe right till you locate Download manager at top of the screen of the Motorola Razr 40 Ultra device

>Then Select Enable

Enabling download manager to give permission to the Motorola Razr 40 Ultra device to start the download or installation process.

Solution 3: Updating to the latest version of OS of your Motorola Razr 40 Ultra

Working with an old operating system is ok, but many times old version also creates some problem and is the main reason behind the occurrence of any bug or error. So, updating the older version act like a rescue to get rid of any such issue or bug. The Process of updation is quite simple; you just need to follow the below steps and your device is ready to get updated to the latest version. Steps are:

>Go to Settings
>Select about Phone
>Click on System Update
>Check for updates
>Click on Update
>Need to click on Install (if any update is available)

Solution 4: Clearing the cache memory from Google services Framework and Google play store

While browsing data online or through Google play store some cache memory get stored for the fast access to the pages. Below mentioned simple steps will help you in clearing out the cache memory from Google services framework and Google play store.

Process to clear the Cache memory for Google Services Framework

>Go to Settings
>Select Applications
>Click on Manage Applications
>Click to select ‘ALL’
>Click on Google services framework
>Select ‘Clear data and clear cache’

That will remove the cache memory of your Google services framework

Steps to Cache memory of Google Play Store

>Go to Settings
>Applications
>Manage Applications
>Click to select ‘ALL’
>Select Google Play store
>Clear data and clear cache

It will clear the cache of Google play store

Clearing the cache memory remove the extra temporary memory, thus free up space for the further installation process.

Solution 5: Reinstalling play store Updates

The reason behind the installation error code 505 might be Google play store updates.

Due to continuous updation of new apps and services Google Play store used to be flooded with so many updates or sometimes does not updated properly. That sometimes caused the problem in dealing with app installation. Resolving the issue is important to make your play store ready for future updation and installation.

>Go to Settings
>Visit Application Manager or Apps
>Select Google Play Store
>Click on Uninstalling Updates
>A Message will appear ‘Change play store app to factory version’- Accept it
>Now Open Google play store>It will refresh the updates within 5 to 10 minutes(So you need to keep your internet connection on while Google play store is updating its store for new updates.)

Solution 6: Third party App

In the case, error 505 occur due to the installation of two or more apps with duplicate permission of data, as many times we use to install two similar kind of app that creates the situation where both seeking out for somewhat similar permissions for the installation. The manual finding is a long and tiring process. Then you can take the assistance of ‘Lucky Patcher App’ to find out which app is creating the conflict. This app will assist you in finding out the duplicity if any and then modifying it. Through this app, once you will find out which particular app is causing the conflict, then you can delete that conflicting app from your phone so that problem of error code 505 gets sort out.

Download link: https://www.luckypatchers.com/download/

Note: If still, you are in the state of trouble to solve the issue of error code 505 then Google Play help center is here to look out all troubles related to app store and its service. You can check out the details by visiting the following link:

https://support.google.com/googleplay/?hl=en-IN#topic=3364260

Or call them at their call center number regarding the issue.

Bonus FAQ about Google Play error

Q1: What is a 505 error code?

The HyperText Transfer Protocol (HTTP) error 505: HTTP Version Not Supported response status code means that the HTTP version used in the request is not supported by the server.

Q2: What is a 506 error?

The 506 error code is a frequent error when operating the Google Play Store. You will sometimes see this error code when you are downloading an app. The app may seem to be downloading just fine when suddenly, near the end of the installation, an error occurs, and a message pops up saying, “App could not be downloaded due to an error 506.”

Q3: How to fix the 506?

Solution 1: Restart your device which can help solve most problems.

Solution 2: Remove the SD card safely.

Solution 3: Correct date and time if it is wrong.

Solution 4: Add your Google Account again.

Solution 5: Clear Google Play Store data and cache.

However, sometimes the five simple couldn’t work anymore. A system repair software can be helpful quickly. We really recommend the Dr.Fone - System Repair (Android) , only a few minutes, the error will be fixed.

Conclusion

Not being able to download or install the app is very frustrating and time-consuming also. Therefore, in this article, we went through the reasons behind the occurrence error code 505 as well as resolving the issue by following five effective methods. I hope that you would be able to sort out the error 505 by following above methods thus would be able to install the application without further delay.

Fix Guide

How To Fix Unresponsive Touch Screen on Motorola Razr 40 Ultra | Dr.fone