How To Fix Unresponsive Touch Screen on Samsung Galaxy A15 4G | Dr.fone

How To Fix Unresponsive Touch Screen on Samsung Galaxy A15 4G | Dr.fone

Abel Lv11

How To Fix Unresponsive Touch Screen on Samsung Galaxy A15 4G

With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.

If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.

android screen problems intro

Part 1: Why Is My Android Experiencing Touch Screen Problems

Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.

  • The touchscreen problemfreezes your phone, lags, or hangs.
  • Some parts of the screen work fine, but some don’t.
  • Your screen responds inaccurately (typing “a” gets you “q” or “z”).
  • The touchscreen is automatically operating itself, resulting in ghost touch.
  • It doesn’t respond to any taps, and the phone’s screen has stopped working.
  • The device is physically damaged, or the screen is cracked or broken.
  • Outdated devices are prone to the black/white/blue screen of death.

Part 2: Tips, Fixes, and Workarounds To Fix Your Samsung Galaxy A15 4G Touch Problems

If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.

Method 1: Remove the Screen Protector and Phone Case

Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.

android remove screen protector

Method 2: Clean Your Android Smartphone

A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.

android dirty screen

Method 3: Stop Using Your Android Device for a While

Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.

Method 4: Restart Your Android

Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.

android restart method

To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.

Method 5: Factory Data Reset Your Android

Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.

android factory data reset

Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.

Method 6: Put Your Android into Recovery Mode

If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.

Note

Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Samsung Galaxy A15 4G.

Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.

Step 1B: If your Samsung Galaxy A15 4G still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.

Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.

android recovery mode 01

Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.

android recovery mode 02

Step 3: Wait for the process to complete and for your Samsung Galaxy A15 4G to restart automatically.

Method 7: Replace Your Android Touchscreen

If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Samsung Galaxy A15 4G checked by a technician if the screen is getting weak, has water damage, or has failing screen components.

图像

Method 8: Bring it to an Authorized Service Center

Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.

Part 3: How To Fix Android Touch Problem With an Alternative

If all the general phone touch problems on your Samsung Galaxy A15 4G persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.

dr.fone main program window

Key Features

Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.

  • Fix All Android Problems In Minutes

Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.

  • Supports up to 1000+ Android Models

The program supports almost all Samsung Galaxy A15 4G models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Samsung Galaxy A15 4G with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.

Pros and Cons

Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.

Pros

  • The user interface is clutter-free, making it highly beginner-friendly.
  • The fast processing time to fix your Samsung Galaxy A15 4G means you can do more in less time.

Cons

  • The free version only works until you see if your Samsung Galaxy A15 4G is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
  • If you own an iOS device, you’ll have to get the iOS version.

How To Fix Black Phone Screen With Wondershare Dr.Fone

Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.

Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Samsung Galaxy A15 4G to your computer.

dr.fone general phone screen problems 01

Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Samsung Galaxy A15 4G and click Next.

dr.fone general phone screen problems 02

Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.

dr.fone general phone screen problems 03

Part 4: FAQs

Here are some FAQs you should remember when experiencing phone touch problems.

1. Does a Cracked Screen Affect Touch on an Android?

If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.

2. How Do I Temporarily Fix a Cracked Screen?

If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.

3. Can I Use Dr.Fone for Free?

You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.

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Conclusion

If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.

However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.

Effective Methods on How To Take Viruses Off Your Phone

Cell phones have become a part of a person’s daily life. It offers convenience and connectivity at your fingertips. Yet, these handy devices are prone to viruses when used carelessly. Viruses can infiltrate your phone through unverified downloads, unsecured networks, or malicious links. This can compromise your data and device performance.

In this article, you’ll explore practical methods on h ow to take a virus off your phone. From simple preventive measures to specific solutions, this guide aims to equip you with practical strategies, ensuring a safer and smoother mobile experience by safeguarding your phone against the perils of viruses.

phone with virus logo

Part 1: Why You Get Mobile Viruses in the First Place

Mobile viruses are tiny bugs that sneak into your phone and mess things up. They’re sneaky software programs designed to cause trouble, like stealing your info or making your phone act strange. Pesky viruses are usually acquired by accessing unverified links and downloading sketchy files. This is why it’s essential to be careful about what you access on the internet. It’s also a great habit to beware of the computers you’re connecting your phone to.

You might notice weird things happening on your phone when infected with a virus. It may suddenly slow down, show pop-ups you didn’t click, or run out of battery super-fast . These could be signs that your phone has a virus. Take note of these.

hacker with virus tools

Here are some common ways viruses get into your phone:

  • **Accessing sketchy links.**Clicking on strange or suspicious links in messages or emails is the number one virus source.
  • **Downloading apps from unauthorized developers.**Getting apps from places other than the official app stores like Google Play or Apple Store can also be a gateway for trojan viruses. This is mainly because apps install files directly to your system when downloaded.
  • Connecting to compromised computers. Watching out for viruses or malware when plugging your phone into a computer would be best.
  • **Transferring malware files to your phone:**Moving files with viruses from a computer or another device to your phone.

Remember, these bugs can cause a lot of trouble, but staying careful while using your phone can help you avoid them!

Part 2: Different Methods To Take Viruses Off Your Phone

If your phone’s caught a virus, it’s time to remove those bugs. You might wonder about how you get a virus off your phone. Well, this section has you covered with 4 different methods you can use.

Method 1: Wondershare Dr. Fone’s System Repair

If you need a quick, professional, and safe solution, Wondershare Dr.Fone is here to save the day. Its System Repair feature is like a superhero—it swoops in and fixes the problem in a snap. This magic tool does the heavy lifting to remove viruses from your phone.

Here’s how you can use Dr. Fone’s System Repair feature:

  • Step 1: Launch Dr.Fone. Choose System Repair in the Toolbox section. Ensure that your phone is connected.

dr.fone homepage

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3,391,426 people have downloaded it

  • Step 2: Choose either Android or iPhone. In this example, iPhone shall be selected. For Android devices, simply follow and mirror the prompts that will follow.

system repair os options

  • Step 3: Select iOS Repair to proceed.

dr.fone ios system repair options

  • Step 4: Choose either Standard Mode or Standard Repair. Standard Repair will not remove data from your device. However, for a sure fix, choose Standard Mode.

dr.fone standard/advanced repair page

  • Step 5: Put your device to Recovery Mode . Dr. Fone will provide on-screen instructions.

system repair recovery mode guide

  • Step 6: Click Download next to the iOS firmware you want to install.

system repair firmware download page

  • Step 7: After the firmware is downloaded, click Repair Now.

firmware download complete

  • Step 8: Once the process is completed, choose Done. Your phone should be virus-free by now.

repair complete

Method 2: Using Safe Mode

Safe Mode is like a secret agent—it helps but with a downside. It turns off third-party apps, making your phone useful only for basic calls or texts. Use this method if any solutions in this section do not work. It’s especially handy if you use your phone before sending it to a technician. This way, you’ll learn how you can get a virus off your phone before actually letting a technician do it.

Generally, here’s how you can enter Safe Mode on Android Phones. Do check with your phone manufacturer’s official manual/guides on how to enter them:

  • Step 1: Press and hold the power button. Wait for the power options to appear.
  • Step 2: Tap and hold the Power Off button.
  • Step 3: Tap on the prompt when you see the Reboot to safe mode option.

android safe mode

For iPhones, here’s how you can do it:

  • Step 1: Power off your iPhone.
  • Step 2: Hold the power button.
  • Step 3: Hold the volume down button until you see the Apple logo.
  • Step 4: Your phone should now be in safe mode.

ios safe mode

Method 3: Downloading Anti-Virus Software

Anti-virus software works like a shield, protecting your phone from sneaky viruses and malware. Here are three recommended anti-virus apps that you should try out. They’re available on both the Google Play Store and App Store. So, regardless of what device you’re using, you’re sure to be safe with these:

  • Avast Anti-virus – Mobile Security
  • Norton 360: Online Security
  • Bitdefender Mobile Security & Anti-virus

Method 4: Performing a Factory Reset

A Factory Reset is like a phone makeover—it wipes everything and starts fresh. But be cautious, as it erases all data!

Generally, the Factory Reset option should be in Settings > General & Backup and reset or under Settings > About phone for Android devices.

miui factory reset

IOS devices should be under Settings > General > Transfer or Reset iPhone.

ios transfer or reset

Remember, each method has its strengths and weaknesses. Dr.Fone is quick and effective, Safe Mode is limited but useful, anti-virus apps can protect, and a Factory Reset gives a clean slate. Try these methods to zap those viruses away!

Part 3: Handy Prevention Tips To Avoid Future Infections

To keep your phone safe from viruses, follow these easy tips that act as a shield against potential threats.

  • **Regular software updates:**Keep your phone updated with the latest software. Updates often include security patches that protect your phone from new threats.
  • **Cautious downloads:**Be careful when downloading apps or files. Stick to trusted sources like Google Play Store or Apple Store. Avoid clicking on suspicious links from unknown sources.
  • **Secure networks:**Use secure Wi-Fi networks and limit public Wi-Fi use for sensitive activities. Public networks can expose your device to potential risks.
  • **Anti-virus software:**Install a reliable anti-virus app and keep it updated. These apps constantly scan for and detect viruses, safeguarding your device against threats.

These simple yet crucial tips will fortify your phone’s defenses, reducing the likelihood of virus infections and ensuring a safer digital experience.

Conclusion

Viruses can make your phones act weird, but you have the tools to fight back. Keep your phone healthy by updating software, being cautious with downloads and links, using secure networks, and having an anti-virus app.

And, if you’re thinking, “**How do I get a virus off My Samsung Galaxy A15 4G?**” then Wondershare Dr.Fone is a reliable hero. It’s quick and effective in clearing out those bugs. By staying aware and taking preventive steps, you can keep your phone safe and ensure a trouble-free experience. And if viruses strike, Dr. Fone’s got your back for an instant fix!

How to Fix It: Samsung Galaxy A15 4G Won’t Turn On

Did your Samsung Galaxy A15 4G decide to go on vacation and refuses to turn on? If your Samsung Galaxy A15 4G won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Samsung Galaxy A15 4G Won’t Turn On

If you cannot find any reason why your Samsung Galaxy A15 4G will not switch on, here are some possible reasons:

  1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
  2. Your phone’s battery may be out of charge.
  3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Samsung Galaxy A15 4G, it freezes or crash soon after.
  4. Your device is clogged up with dust and lint causing the hardware to not work properly.
  5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Samsung Galaxy A15 4G devices.

3981454 people have downloaded it

If your Samsung Galaxy A15 4G won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Samsung Galaxy A15 4G to the computer using a USB cable.

android phone won't turn on data recovery

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

android phone won't turn on data recovery

Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

android phone won't turn on data recovery

Look up for your device – pick the Samsung Galaxy A15 4G device Name and Device Model. Advance by clicking on the Next button.

android phone won't turn on data recovery

Step 4: Go into your Samsung Galaxy A15 4G’s Download Mode.

The data recovery tool will guide you on how you can go into your Samsung Galaxy A15 4G’s Download Mode. You should be getting a step-by-step guide on your computer.

android phone won't turn on data recovery

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Samsung Galaxy A15 4G to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

android phone won't turn on data recovery

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

android phone won't turn on data recovery

Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

Dr.Fone - System Repair (Android)

The real fix to issues like “Android phone will not switch on”

  • This tool is aptly effective for all the latest Samsung Galaxy A15 4G devices.
  • With a high success rate for fixing Android devices, Dr.Fone - System Repair (Android) ranks at the top.
  • This is a single click application to fix all Android system issues effortlessly.
  • It is the first tool to repair all Android system issues in the industry.
  • It is intuitive and requires no tech expertise to work with.

3981454 people have downloaded it

Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Samsung Galaxy A15 4G device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

fix Android Phone not turn on by repairing system

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

star to fix Android Phone not turn on

Step 3: Now, over the Samsung Galaxy A15 4G device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

go to SMS to export text messages

Phase 2: Enter ‘Download’ mode for fixing your Samsung Galaxy A15 4G

Step 1: You need to put your Samsung Galaxy A15 4G in Download mode for resolving the Android phone will not switch on.

  • For the Samsung Galaxy A15 4G device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

fix Android Phone not turn on with home key

  • For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

fix Android Phone not turn on without home key

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

download firmware to fix Android Phone not turn on

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

fixed Android Phone not turn on

Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

  1. For any Android devices, remove the battery (considering the battery of your Samsung Galaxy A15 4G can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
  2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Samsung Galaxy A15 4G device.
  3. Should the first two steps do not work, charge your Samsung Galaxy A15 4G to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
  4. If there are any connected hardware e.g. SD card, remove them from the Samsung Galaxy A15 4G device.
  5. Start your Samsung Galaxy A15 4G in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
  6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
  7. Send your Samsung Galaxy A15 4G to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Samsung Galaxy A15 4G

There are several reasons as to why your Samsung Galaxy A15 4G won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Samsung Galaxy A15 4G.

I. Hardware

  • Remember that the components that make your Samsung Galaxy A15 4G is sensitive. To protect these components from being damaged, use a good guard casing.
  • Take apart your Samsung Galaxy A15 4G and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

  • It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
  • Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
  • Install reliable anti-virus and anti-malware software to safeguard your Samsung Galaxy A15 4G from malicious attacks.
  • Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Samsung Galaxy A15 4G won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.


Also read:

  • Title: How To Fix Unresponsive Touch Screen on Samsung Galaxy A15 4G | Dr.fone
  • Author: Abel
  • Created at : 2024-05-19 03:59:00
  • Updated at : 2024-05-20 03:59:00
  • Link: https://fix-guide.techidaily.com/how-to-fix-unresponsive-touch-screen-on-samsung-galaxy-a15-4g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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