How To Fix Unresponsive Touch Screen on Tecno Pop 8 | Dr.fone
How To Fix Unresponsive Touch Screen on Tecno Pop 8
With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.
If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.
Part 1: Why Is My Android Experiencing Touch Screen Problems
Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.
- The touchscreen problemfreezes your phone, lags, or hangs.
- Some parts of the screen work fine, but some don’t.
- Your screen responds inaccurately (typing “a” gets you “q” or “z”).
- The touchscreen is automatically operating itself, resulting in ghost touch.
- It doesn’t respond to any taps, and the phone’s screen has stopped working.
- The device is physically damaged, or the screen is cracked or broken.
- Outdated devices are prone to the black/white/blue screen of death.
Part 2: Tips, Fixes, and Workarounds To Fix Your Tecno Pop 8 Touch Problems
If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.
Method 1: Remove the Screen Protector and Phone Case
Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.
Method 2: Clean Your Android Smartphone
A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.
Method 3: Stop Using Your Android Device for a While
Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.
Method 4: Restart Your Android
Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.
To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.
Method 5: Factory Data Reset Your Android
Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.
Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.
Method 6: Put Your Android into Recovery Mode
If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.
Note
Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Tecno Pop 8.
Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.
Step 1B: If your Tecno Pop 8 still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.
Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.
Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.
Step 3: Wait for the process to complete and for your Tecno Pop 8 to restart automatically.
Method 7: Replace Your Android Touchscreen
If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Tecno Pop 8 checked by a technician if the screen is getting weak, has water damage, or has failing screen components.
“
Method 8: Bring it to an Authorized Service Center
Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.
Part 3: How To Fix Android Touch Problem With an Alternative
If all the general phone touch problems on your Tecno Pop 8 persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.
Key Features
Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.
- Fix All Android Problems In Minutes
Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.
- Supports up to 1000+ Android Models
The program supports almost all Tecno Pop 8 models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Tecno Pop 8 with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.
Pros and Cons
Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.
Pros
- The user interface is clutter-free, making it highly beginner-friendly.
- The fast processing time to fix your Tecno Pop 8 means you can do more in less time.
Cons
- The free version only works until you see if your Tecno Pop 8 is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
- If you own an iOS device, you’ll have to get the iOS version.
How To Fix Black Phone Screen With Wondershare Dr.Fone
Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.
Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Tecno Pop 8 to your computer.
Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Tecno Pop 8 and click Next.
Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.
Part 4: FAQs
Here are some FAQs you should remember when experiencing phone touch problems.
1. Does a Cracked Screen Affect Touch on an Android?
If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.
2. How Do I Temporarily Fix a Cracked Screen?
If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.
3. Can I Use Dr.Fone for Free?
You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.
safe & secure
4,471,551 people have downloaded it
Conclusion
If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.
However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.
What To Do if Your Tecno Pop 8 Auto Does Not Work
Embracing the convenience of Android Auto enhances your driving experience. It seamlessly connects your smartphone with your vehicle. However, in the realm of technology, glitches and malfunctions are commonplace. Android Auto, too, may encounter software or hardware issues that disrupt its functionality.
In this guide, you’ll delve into the common problems users face when Android Auto does not work and provide practical solutions to get you back on the road smoothly. From troubleshooting software glitches to addressing hardware concerns, this article aims to equip you with the knowledge to tackle Android Auto problems effectively.
Part 1. A Briefer on Android Auto
Android Auto is a revolutionary application designed to enhance the in-car experience by seamlessly connecting Android smartphones to compatible vehicles. It serves as a co-pilot, offering hands-free navigation, communication, and entertainment options, minimizing distractions while driving.
How Android Auto Works
Understanding the mechanics of this technology is essential for effective Android Auto troubleshooting. It mirrors your Android smartphone’s interface onto your car’s infotainment system. It provides a simplified and optimized version of your device’s features on the road.
Android Auto connects your smartphone to your car’s infotainment system via USB cable or wirelessly, depending on your device and car compatibility. Once clicked, it displays a user-friendly interface on your car’s screen, allowing you to access navigation through Google Maps, make calls, send messages, and control multimedia apps with voice commands or touchscreen gestures.
By integrating familiar smartphone functionalities into your car, Android Auto aims to provide a safer and more enjoyable driving experience, reducing the need for manual phone interactions while on the road. Understanding this foundation will empower you to effectively troubleshoot when issues arise.
Part 2. Common Issues Android Auto Faces + Troubleshooting/Repair
Even if it is such a great technology, sometimes Android Auto won’t connect. It also deals with common issues that can affect its performance. In this section, you’ll delve into these challenges and equip you with practical troubleshooting solutions to fix your Android Auto experience.
Connection Issues
Connection glitches through Bluetooth or USB can cause Android Auto issues. USB connection problems often come from subpar cables.
The solution here is straightforward – invest in a high-quality USB cable. This ensures a stable link between your smartphone and the car’s infotainment system. Meanwhile, Bluetooth pairing problems may require a bit of digital maneuvering. Try restarting your phone, rebooting the car’s infotainment system, or resetting Bluetooth settings to establish a smooth connection.
App-Specific Problems (Certain Apps Not Working)
Android Auto relies heavily on various navigation, communication, and entertainment applications.
If specific apps refuse to cooperate, a quick remedy is to restart the head unit. If the issue persists, consider uninstalling and reinstalling the problematic applications. This step ensures a clean slate for the apps, potentially resolving any underlying compatibility or performance issues.
Screen and Display Problems (Head Unit)
Issues with the screen or display on your car’s head unit can be disconcerting. To troubleshoot, commence with a simple restart of the head unit.
If the problem lingers, escalate the solution by restarting the entire car. Should these steps prove ineffective, seeking professional assistance at a maintenance center is advisable. This ensures a thorough examination and potential resolution of hardware-related problems, providing a comprehensive fix for persistent screen and display issues.
Voice Commands Not Working
Voice commands serve as a cornerstone of the Android Auto hands-free experience. When they falter, it can disrupt the seamless interaction with the system.
Begin by scrutinizing your internet connection, as voice commands rely on a stable link to function effectively. If the issue persists, a basic restart of the head unit might recalibrate the system, restoring the functionality of voice commands.
Understanding that these issues are inherent to any technology, Android Auto users can confidently navigate and troubleshoot these problems with the provided solutions. By addressing these commonplace concerns, users empower themselves to swiftly overcome hurdles, ensuring a seamless and gratifying driving experience with Android Auto.
Part 3. A Quicker Solution: Wondershare Dr.Fone
If navigating through various troubleshooting steps seems complicated, especially if the issue resides within your Tecno Pop 8, a swift and efficient solution comes in the form of Wondershare Dr.Fone - System Repair.
While the methods presented earlier primarily address software glitches, Dr.Fone can tackle more profound issues, offering a quick fix to revitalize your Android Auto experience. It is a comprehensive toolkit that caters to various Android needs, ensuring a seamless and optimized experience. Among its array of features, the System Repair feature in Dr.Fone acts as a reset button for your Tecno Pop 8.
It addresses issues that go beyond the scope of regular troubleshooting. It gives your phone a fresh start by repairing the Android system and resolving glitches, crashes, and other persistent software-related problems. This revitalizes your telephone and can significantly impact Android Auto’s performance.
Note: If the problem persists and is related to the car’s head unit, a visit to the maintenance center might be necessary after exhausting these software-based solutions.
How To Use Wondershare Dr. Fone’s System Repair
To use Dr. Fone’s System Repair feature, follow the steps below. These steps will work with any Android phone.
- Step 1: Begin by launching Dr.Fone on your computer. From the left panel, access the Toolbox menu and click System Repair. Ensure your Tecno Pop 8 is connected.
safe & secure
4,014,082 people have downloaded it
- Step 2: On the subsequent screen, select Android as your device.
- Step 3: Initiate the Android System Repair by clicking Start.
- Step 4: Confirm the accuracy of your device details. If needed, edit any information that may be incorrect.
- Step 5: Place your phone into Download mode following the guidelines tailored for phones with or without home buttons. Your phone will commence downloading the dedicated firmware.
- Step 6: Once the firmware is downloaded, verify and proceed with the installation by clicking Fix Now. Confirm the firmware installation by inputting “000000” into the text box in the appearing window. Click Confirm afterward.
- Step 7: Upon completion of the process, your phone should now be restored. Click Done to conclude.
safe & secure
4,276,578 people have downloaded it
Conclusion
In wrapping up this guide, you’ve explored common reasons Android Auto does not work. You’ve also been provided practical solutions to keep your driving experience seamless. Remember, regular maintenance of your car’s head unit and periodic checks on your Tecno Pop 8 can preemptively address potential issues.
By staying proactive, you ensure a consistently smooth ride with Android Auto. For comprehensive system repair and addressing broader Android-related needs, consider trying out Dr.Fone. It’s a versatile tool that can enhance your Android experience and keep your digital journey hassle-free. Take control of your drive and explore the full potential of your Tecno Pop 8s with Dr.Fone today.
Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Tecno Pop 8
Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Tecno Pop 8.
This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”
Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped
The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.
It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:
App or System Update
When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.
App Cache/Data Corruption
The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.
Insufficient System Resources
Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.
Conflicting Third-Party Apps
Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.
Software or Firmware Glitches
Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.
Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped
Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:
Fix 1: Restart/Reboot your Android Device
One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Tecno Pop 8. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.
So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Tecno Pop 8 and potentially fix the error:
- Step: Long-press your Tecno Pop 8’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.
Fix 2: Re-insert the SIM Card
There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.
To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.
Fix 3: Clear the Cache and Data of the Phone App
The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.
Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:
- Step 1: Find the Phone app on your Tecno Pop 8 and long-press its icon. A small menu will pop up where you need to select “App Info.”
- Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.
Fix 4: Disable Automatic Updates Feature
In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Tecno Pop 8 keeps your apps updated. Disabling this feature temporarily can help resolve the problem.
As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:
- Step 1: Navigate to the Google Play Store app on your Tecno Pop 8 and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”
- Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.
Fix 5: Clear All Apps Cache and Data
When dealing with this error, clearing the cache and data of all apps on your Tecno Pop 8 can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.
It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:
- Step 1: Access your Tecno Pop 8’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.
- Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.
Fix 6: Clear SIM Toolkit Cache and Data
It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:
- Step 1: On your Tecno Pop 8, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.
- Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”
Fix 7: Perform Factory Reset
If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.
So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Tecno Pop 8:
- Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”
- Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Tecno Pop 8 PIN to confirm the process, and use “Delete All” to start the factory reset process.
Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool
It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.
Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Tecno Pop 8 devices with support for all modern Tecno Pop 8 phones.
Key Features of Wondershare Dr.Fone
- You do not need any technical skills to fix your Android system issues when using Dr.Fone.
- It has the highest success rate in fixing complex software issues related to Android OS.
- Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.
Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone
All you need to fix your Tecno Pop 8’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:
- Step 1: Link Your Android Device with Wondershare Dr.Fone
To start, connect your Tecno Pop 8 to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.
- Step 2: Enter the Required Details of Your Tecno Pop 8
Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Tecno Pop 8. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”
- Step 3: Resolve The process.com.android.phone Has Stopped Issue
The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Tecno Pop 8 by entering the code “000000.”
safe & secure
3,595,007 people have downloaded it
Conclusion
To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Tecno Pop 8 device, and even performing a factory reset.
While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.
- Title: How To Fix Unresponsive Touch Screen on Tecno Pop 8 | Dr.fone
- Author: Abel
- Created at : 2024-07-14 06:04:38
- Updated at : 2024-07-15 06:04:38
- Link: https://fix-guide.techidaily.com/how-to-fix-unresponsive-touch-screen-on-tecno-pop-8-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.