How to Flash Dead Motorola Moto E13 Safely | Dr.fone

How to Flash Dead Motorola Moto E13 Safely | Dr.fone

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How to Flash Dead Motorola Moto E13 Safely

  • Fix malfunctioning Android to normal in one click.
  • Highest success rate to fix all Android issues.
  • Step-by-step guidance through the fixing process.
  • No skills required to operate this program.

A phone is considered to be dead when it becomes completely unresponsive and refuses to switch on. Similarly, an Android phone is said to be dead when it does not boot up. You may try to switch it on several times by pressing the power button but in vain. You will see no sign of the phone’s logo or anything like a welcome screen. The Android phone’s screen remains black and does not illuminate when you try to turn it on. Interestingly, even when you charge this dead device, it does not show that it is getting charged.

Many people regard this as a battery issue, and many think of it as a temporary software crash. Some users also seem to believe that this is because of a virus attack. However, if you are looking for ways that tell how to fix a dead Android phone, you must understand that a dead phone or device can be cured by flashing custom firmware safely. If you are keen to know how to flash a dead Android phone or how to flash dead Android phones using PC, here are ways to help you.

Given below are eight techniques to flash your Motorola Moto E13 safely, depending upon which phone you are using. It may seem time-consuming and tedious, but we can assure you that it works. So, move ahead and read on to learn about flashing new firmware, your Motorola Moto E13, MTK Android, and Motorola Moto E13 safely.

safe Download safe & secure

Part 1: Can a Dead Phone Be Flashed?

Flashing a dead Android phone might be skeptical for many users who have been in such a situation. Although it is possible to flash a dead Android phone, it is essential to be aware of the reasons that lead you into such a situation. Before a remedy, diagnosing the problem is a necessity for retaining the Motorola Moto E13 device.

From battery issues to physical damage to the Motorola Moto E13 device, there can be many reasons your Motorola Moto E13 died. The reasons for a dead Android phone are not restricted to these points. There can be software-related issues or firmware issues that might cause such havoc on your Android.

Part 2: How to flash Motorola Moto E13 in one click

While you are worried about how to flash Motorola Moto E13 instantly with a single click, Dr.Fone - System Repair (Android) swiftly makes its way with a galore of options for you. This amazing tool from Wondershare can fix a plethora of Android system issues such as crashing of apps, black screen of death, failed system update, etc. Moreover, it can also get your device out of boot loop, unresponsive bricked Android mobiles as well as stuck at the Motorola Moto E13 logo.

Dr.Fone - System Repair (Android)

One-click solution to flash Motorola Moto E13

  • The high success rate in fixing Motorola Moto E13 Android devices.
  • All the latest Motorola Moto E13 devices are supported by this software.
  • One-click operation of this tool helps you how to flash Motorola Moto E13 easily.
  • Being very intuitive, it doesn’t need you to be tech-savvy to use this software.
  • It is one of its kind and the first one-click Android repair software on the market.

3981454 people have downloaded it

Step-by-step Tutorial

We are going to explain how to flash a dead Android phone using a PC using Dr.Fone - System Repair (Android)

Note: Before you understand how to flash Dead Android phone, take a backup of your data and then proceed to avoid any data loss.

Phase 1: Prepare your Motorola Moto E13

Step 1: Once you have downloaded and installed Dr.Fone, launch it. From the main menu, tap on ‘System Repair’ and get your Motorola Moto E13 connected to it.

how to flash Dead Android phone

Step 2: Click ‘Android Repair’ from the available options, and then press the ‘Start’ button to fix the Dead Android phone by flashing it.

android repair to flash dead phone

Step 3: On the Motorola Moto E13 device information screen, pick the appropriate device brand, name, model, and other details followed by tapping the ‘Next’ button.

choose brand info

Phase 2: Put the Android device in Download mode to start repair.

Step 1: It is essential to boot your Motorola Moto E13 in Download mode before repairing.

  • If the Motorola Moto E13 device has a ‘Home’ button: Turn it off and then hold down the ‘Volume Down’, ‘Home’, and ‘Power’ buttons altogether for 5-10 seconds. Un-hold all of them and hit the ‘Volume Up’ button for entering ‘Download’ mode.

flash android with home key

  • In the absence of a ‘Home’ button: Switch off the Android device and hold the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons for 5 to 10 seconds, then release them. Hit the ‘Volume Up’ button for entering the ‘Download’ mode.

flash android with no home key

Step 2: Press the ‘Next’ button for initiating firmware download.

flashing samsung galaxy

Step 3: Once the firmware gets downloaded and verified Dr.Fone - System Repair (Android) starts to flash your Dead Android phone. All the Android system issues will be fixed soon after.

dead android flashed

safe Download safe & secure

Part 3: How to flash Motorola Moto E13 dead phone with Odin?

In this segment, we will learn how to fix the dead Android phone, i.e., Motorola Moto E13 phones using Odin software. Odin is software used internally by Motorola Moto E13 to generally unblock devices and perform a more utility-based job, namely, flashing new firmware in place of the old one. There are different variants available, so choose the one which is supported by your Galaxy phone. Here is a step-by-step explanation of how to flash dead Android phone (Motorola Moto E13) using Odin software.

Step 1: Install the driver software on the computer. You can find the best driver software for your device and PC on the official Motorola Moto E13 website. You may also download Motorola Moto E13 Kies on your PC. Once you have downloaded and installed the driver software, restart the PC.

Step 2: Now download suitable firmware for your device in the form of a zip folder that you can open and store on your desktop.

download suitable firmware

Make sure the file is .bin, .tar, or .tar.md5 only as these are the only file types recognized by Odin.

firmware zip file

firmware md5 file

Step 3: In this step, download the latest version of Odin on your PC and move it to the desktop, and then right-click on the downloaded Odin file to select “Run as Administrator”.

download odin

run as administrator

Step 4: Now, boot your dead device to Download Mode by pressing the power, volume down, and home button together. When the phone vibrates, release the power button only.

boot in download mode

Step 5: Gently press the volume up button, and you will see the Download Mode Screen.

android download mode

Step 6: Now, you may use a USB to connect your Motorola Moto E13 to the PC. Odin will recognize your device, and in the Odin window, you will see a message saying “Added”.

connect android device

Step 7: In this step, find the tar.md5 file you downloaded by clicking on “PDA” or “AP” on the Odin window and then click “Start”.

open md5 file

Finally, once the flashing process is complete, your Motorola Moto E13 phone will reboot and start normally, and you may see a “Pass” or “Reset” message on the Odin window on the PC.

Part 4: How to flash MTK Android dead phone with SP Flash tool?

SP Flash tool, also known as SmartPhone Flash tool is a popular freeware tool used to flash custom ROM or firmware in MTK Android phones. It is a very successful tool and is extremely easy to use.

Let us look at the steps given below to learn how to flash dead Android phones using PC with the help of the SP Flash tool.

Step 1: To start with, download and install the MTK driver on your PC and then download the ROM/firmware you wish to use for flashing purposes.

Step 2: Once done, you should download the SP Flash tool and extract it on your PC and move on to launch the Flash_tool.exe file to open the SP Flash tool window.

download sp flash tool

Step 3: Now, on the SP Flash tool window, click on “Download” and select “Scatter-loading”.

scatter loading

Step 4: The last step would be to locate the file downloaded by you and click “Open” and then finally, select “Download” on the SP Flash tool window.

load the downloaded file

After completing the above steps, connect your dead device to the PC with a USB cable and wait for it to get recognized. The flashing process will take a few minutes to finish and then you will see a green circle indicating “OK Download”.

That’s it! Now simply disconnect your phone and wait for it to reboot.

Part 5: How to flash Motorola Moto E13 dead phone with the Phoenix tool?

Phoenix tool, better known as PhoenixSuit, is a tool similar to the SP False tool and Odin. It works very well with Motorola Moto E13 and is the best answer to “How to fix dead Android phone?”, “How to flash dead Android phone using PC?”, etc.

Let’s look at the steps of flashing the Motorola Moto E13 dead phone with the Phoenix tool.

First, download and install the Motorola Moto E13 PC Suite driver on your PC. Then you will need to download the PhoenixSuit tool and then launch it.

nokia pc suite

Now, on the toolbar, click “Tools” and select “Data Package Download” from the drop-down list.

data package download

Then move to download the firmware for your dead Motorola Moto E13 and save it in a new Folder. Once done, go back to the Phoenix tool window and click on “File” and select “Open Product”.

![open product](https://images.wondershare.com/drfone/article/2017/07/14991899991748.jpg)

Simply, feed in the details and then click “OK”.

check the details

After this, click on “Flashing” and select “Firmware update” and then browse to select the appropriate product code and then click “OK” again.

Then move on to select “Dead Phone USB Flashing” from the Firmware Update Box.

dead phone usb flashing

Lastly, just click on “Refurbish” and connect your phone to the PC using a USB cable.

That was it, the flashing process may take up to a few minutes after which your dead Motorola Moto E13 will restart automatically.

Part 6: How to flash a dead phone that won’t turn on via factory reset?

Using tools for flashing Android devices can be a solution; however, it is heavily restricted to the Motorola Moto E13 device models. For a generalized solution, there can be other options that you can go with. Factory resetting an Android device by putting it in Recovery Mode is one way. To know how to flash a dead Android phone using factory reset, go through the steps featured below:

Step 1: To initiate the process, you will have to put your Motorola Moto E13 in Recovery Mode. Generally, Android phones are put in Recovery Mode by holding the “Power” and “Volume Up” keys for a few seconds after turning them off. The key combinations can vary according to your Motorola Moto E13.

Step 2: As the Android boot menu opens on your screen, use the “Volume Down” and “Volume Up” keys to scroll up and down the menu. On accessing the “Wipe Data/Factory Reset” option, use the “Power” key to select the particular option.

choose wipe data factory reset option

Step 3: Continue to select the “Yes” option for confirming the factory reset of the Android device. The phone will automatically reboot after successfully factory resetting.

Part 7: How to flash a dead Android phone by checking screen faulty

The screen of your Motorola Moto E13 may be faulty, due to which it is not launching. While seeking the right way of how to fix a dead Android phone, you can force restart your phone using the Volume buttons according to your device model.

If the Android vibrates on restarting and the screen does not lighten up, the problem can be directed to a hardware fault. The screen is broken and needs physical assistance to resolve the issue.

check and fix the screen

Part 8: How to fix a dead Android phone by changing the battery

Another solution that can help you fix the dead Android phone is changing its battery. The battery of an Android device can last up to 3 years. When its capacity drops to a bare minimum, it is best to change the battery of your Android. Upon trying to restart your Motorola Moto E13, if it does not, you might need to replace your battery. All Android phone batteries are removable, which should be regulated with proper supervision.

replace the android battery

Part 9: How to repair dead Android phone by contacting official support

If you are unable to discover any proper solution for how to flash dead Android phones, you might have to consult the respective customer support of the Android phone manufacturers. Consult customer support to discover why the phone is dead and how it can be flashed. The respective personnel will assist you in resolving the issue, which might require monetary input from your side.

Conclusion

A dead Android phone might be the cause of worry, but the techniques given above to flash your dead Android device safely are very helpful. These methods have been tried and tested by users all over the world and thus, we recommend them to you. If your phone is dead or has become unresponsive, do not panic. Depending on your phone’s brand, here are ways to guide you on how to fix the dead Android phone and how to flash dead Android phone using PC.

It has been observed that Wondershare Dr.Fone – System Repair (Android) assists in the best way. Resolve all your concerns involving your dead Android phone and flash it to make it operable again.

Carefully follow the instructions given, and you will be able to reboot your dead Android phone successfully.

Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Motorola Moto E13

spotify logo

Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

spotify crashing problem

Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

  • Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
  • Step 2: Go to the Toolbox section and select System Repair.

select system repair in wondershare dr.fone

  • Step 3: Choose the Android

pick android in wondershare dr.fone

  • Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

start system repair in wondershare dr.fone

  • Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

select your android model in wondershare dr.fone

  • Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
  • Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
  • Step 8: The program will automatically download once you put the phone in Download Mode.

downloading firmware in progress

  • Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

fix your android in wondershare dr.fone

  • Step 10: Type “000000” in the dialog box and click Confirm.

confirm system repair in wondershare dr.fone

  • Step 11: That will start the system reparation, which you can follow on the screen.

android system repair in progress

  • Step 12: Once it finishes, click Doneto complete the system repair.

completed android system repair in wondershare dr.fone

There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

enter download mode with the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

enter download mode without the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

  • Step 1: Try opening Spotify.
  • Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

recent apps on android

  • Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
  • Step 4: Try opening Spotify again.

3. Re-Login to Your Spotify

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

  • Step 1: Open Spotify.
  • Step 2: Tap Settingsin the upper right corner.

settings in spotify

  • Step 3: Scroll to the bottom of the settings and tap Log Out.

log out of spotify

  • Step 4: Tap Log In.

log into spotify

  • Step 5: Enter your login credentials.
  • Step 6: Tap Loginagain, and you’re in.

re-login to spotify with your credentials

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Motorola Moto E13 device, but they’re mostly the same. Follow these steps to restart your device:

  • Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
  • Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

restart android to fix spotify crashing

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

  • Step 1: Open Settingson your Android.
  • Step 2: Go to Systemor General Management (depending on your Android model).
  • Step 3: Go to Date and Time.
  • Step 4: Tap Set Dateand set the correct date.

set date on android

  • Step 5: Go to Set Timeand set the right time.

set time on android

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

  • Step 1: Open Settings.

settings on your android

  • Step 2: Go to System or About Phone.

about phone to find system update

  • Step 3: Select System Update.
  • Step 4: If there’s an available update, tap

install system update on android

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

  • Step 1: Go to the Play Store.

play store on android

  • Step 2: Search and open Spotify in the Play Store.
  • Step 3: Tap Update

update spotify on android

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

  • Step 1: Open
  • Step 2: Go to Device Maintenance > Storageor go directly to Storage.

storage in settings on android

  • Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

available storage on android

  • Step 4: Then, you can go ahead and clear as much space as you can.

9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

  • Step 1: Find the Spotify app on your Android.
  • Step 2: Hold the app icon.
  • Step 3: Then, press Uninstall.

uninstall spotify on android

  • Step 4: Press OK.
  • Step 5: Then, open the PlayStore and find Spotify.
  • Step 6: Tap Installto reinstall the app again.

reinstall spotify on android

  • Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

  • Step 1: Open your web browser.
  • Step 2: Type “Is Spotify down” in the search bar.

search if spotify is down

  • Step 3: You’ll see several websites that check real-time app servers and if they’re down.

spotify server up or down

  • Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

  • Step 1: Open Settings.

settings on android

  • Step 2: Go to Apps.
  • Step 3: Find Spotify and tap it.

spotify in settings on android

  • Step 4: Tap Storageor Storage usage.

spotify storage usage on android

  • Step 5: Tap Clear Cache.

clear spotify cache on android

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Conclusion

If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Motorola Moto E13

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

snapchat not responding - reinstall snapchat

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

snapchat not responding - check for new updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

  1. Launch the Play Store and navigate to the My Apps and Games page
  2. Tap the Update button
  3. The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

  1. Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen

    wipe cahce of snapchat crashing - step 1

  2. Tap the Settings gear icon on the top right

    wipe cahce of snapchat crashing - step 2

  3. Scroll down the Settings menu and tap the Clear Cache option

    wipe cahce of snapchat crashing - step 3

  4. Here, you can choose to Clear All, but you can select individual areas if you prefer

    wipe cahce of snapchat crashing - step 4

  5. Tap the Confirm option to clear your cache preference completely

    wipe cahce of snapchat crashing - step 5

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

Dr.Fone - System Repair (Android)

Dedicated repair tool to fix Snapchat crashing on Android.

  • Recover your device from any problem, including black screen or unresponsive screen.
  • Supports over 1000+ unique Android devices, models, and brands.
  • Trusted by over 50+ million customers around the world.
  • Can fully repair faults with your Motorola Moto E13’s firmware in a few simple steps.
  • One of the most user-friendly applications in the world.

3,889,035 people have downloaded it

To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

snapchat crashing -  fix with a tool

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Motorola Moto E13 to your computer using the USB cable.

snapchat crashing - select option

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

snapchat crashing - select details

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

snapchat crashing - recovery mode

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Motorola Moto E13’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

snapchat crashing - download firmware

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

snapchat crashing - fixed issue

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Part 5. Check for the Android update

snapchat stopping - check for android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Motorola Moto E13 and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Motorola Moto E13, followed by the Wi-Fi option.

snapchat stopping - connect to wifi

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

snapchat stopping - forget wifi

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

snapchat stopping - reconnect wifi

Part 7. Stop using the custom ROM

snapchat stopping - stop rom

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Motorola Moto E13 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

  1. Download and install the Dr.Fone - System Repair (Android) software to your computer
  2. Connect your Motorola Moto E13 to your Windows computer using the USB cable
  3. Open the software and click the Repair option.
  4. Select the Android device repair option
  5. Make sure your carrier and device information are correct
  6. Put your device into Download Mode by following the onscreen instructions
  7. Allow the software to repair your Motorola Moto E13 automatically

Part 8. Reset the factory settings of your Android

snapchat stopping - factory resetting

One of the last resorts you can take is factory resetting your Motorola Moto E13 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.


  • Title: How to Flash Dead Motorola Moto E13 Safely | Dr.fone
  • Author: Abel
  • Created at : 2024-07-14 06:07:17
  • Updated at : 2024-07-15 06:07:17
  • Link: https://fix-guide.techidaily.com/how-to-flash-dead-motorola-moto-e13-safely-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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How to Flash Dead Motorola Moto E13 Safely | Dr.fone