How to Resolve Infinix Smart 8 Pro Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Infinix Smart 8 Pro phones, known for their efficient performance. If your Infinix Smart 8 Pro screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Infinix Smart 8 Pro not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Infinix Smart 8 Pro Screen Unresponsive?

Answering what causes Infinix Smart 8 Pro screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Infinix Smart 8 Pro 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Infinix Smart 8 Pro Screen Unresponsive

Fixing the Infinix Smart 8 Proscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Infinix Smart 8 Pro screen unresponsive:

Solution 1. Restart the Infinix Smart 8 Pro Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Infinix Smart 8 Pro not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Infinix Smart 8 Pro device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Infinix Smart 8 Pro device. In some of the Infinix Smart 8 Pro devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Infinix Smart 8 Pro device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Infinix Smart 8 Pro 5 can also lead to Infinix Smart 8 Pro not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Infinix Smart 8 Pro Customer Support

Contacting Infinix Smart 8 Pro customer support can also help resolve the Infinix Smart 8 Pro screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Infinix Smart 8 Pro customer support will help you find the issue and recommend a solution.

It is an excellent option if your Infinix Smart 8 Pro device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Infinix Smart 8 Pro Device

A common reason for Infinix Smart 8 Pro Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Infinix Smart 8 Pro device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Infinix Smart 8 Pro device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Infinix Smart 8 Pro logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Infinix Smart 8 Pro device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Infinix Smart 8 Pro will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Infinix Smart 8 Pro in no time:

Step 1: Launch Settings on your Infinix Smart 8 Pro device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Infinix Smart 8 Pro Screen being Unresponsive?

Protecting your Infinix Smart 8 Pro device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Infinix Smart 8 Pro screen from being unresponsive, here are some tips you can follow:

****Regular Updates:****You should always ensure that your Infinix Smart 8 Pro device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Infinix Smart 8 Pro device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
****Delete Unnecessary Apps:****If you have too many apps on your Infinix Smart 8 Pro devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Infinix Smart 8 Pro not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

7 Fixes for “Unfortunately, Phone Has Stopped” on Infinix Smart 8 Pro

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

When you install a custom ROM, the issue might occur.
The upgrading of the software or incomplete updates can lead to crashing the Phone app.
Data crashes can be another reason why this error shows up.
Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Infinix Smart 8 Pro device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Infinix Smart 8 Pro device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

Switch off the Infinix Smart 8 Pro phone first.
Now keep pressing the “Power” button until you see the Infinix Smart 8 Pro logo on the screen.
Release the button and immediately press and hold the “Volume Down” key.
Leave the key once the Infinix Smart 8 Pro device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

Open “Settings” on your device and go to “Application” or “Apps”.
Now from the list of all applications, go to “Phone” and tap on it.
Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Infinix Smart 8 Pro firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Infinix Smart 8 Pro firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

Open “Settings” and go to “About Device”.
Now tap on “Software Updates” and check for the availability of the new update.

Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Infinix Smart 8 Pro device and make it work like before.

Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
The recovery mode screen will appear now.
From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
To select, press the “Power” button.
The process will begin and the Infinix Smart 8 Pro device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Infinix Smart 8 Pro system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

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It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
It shows great compatibility with all Infinix Smart 8 Pro devices and other Android phones supporting over 1000 Android brands.
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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Infinix Smart 8 Pro to the computer. When the Infinix Smart 8 Pro device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Infinix Smart 8 Pro device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Infinix Smart 8 Pro device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Infinix Smart 8 Pro device.

safe & secure

2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

Open “Settings” and go to the “Backup and Reset” option.
Look for “Factory data reset” and then tap on “Reset phone”.
Within a while, your device will go through resetting and boot up to normalcy.

safe & secure

11 Ways to Fix it When My Infinix Smart 8 Pro Won’t Charge

What would you do if your phone or other device’s battery is draining? You will plug it into a power source. Right? What if you realize that your phone won’t charge? My phone won’t charge, and the Infinix Smart 8 Pro tablet won’t charge is a common problem.

Android devices are very prone to this problem, and hence Android device owners complain frequently that My Infinix Smart 8 Pro won’t charge even when it is plugged into a power source properly. The reason behind the phone won’t charge, or Infinix Smart 8 Pro tablet won’t charge are not very complicated and, therefore, can be dealt with by you sitting at home.

A charging problem can occur due to a temporary software crash. It is also possible that a corrupted device cache may be causing such a glitch. Another reason for phones not to charge normally or charge slowly is an inappropriate power source or defective charging cable and adapter. All these and many more problems will be cured in the 10 solutions to fix My Infinix Smart 8 Pro won’t charge error.

So if you’re still thinking about why won’t My Infinix Smart 8 Pro charge, read on to find out solutions to fix My Infinix Smart 8 Pro won’t charge problem.

Part 1. One-click solution to fix Android phone won’t charge

While you are upset over ‘why My Infinix Smart 8 Pro won’t charge?’, would you mind us helping you around?

Well, we have got Dr.Fone - System Repair (Android) at your fingertips to get rid of this annoying phone won’t charge issues (caused by system corruption). Whether the Infinix Smart 8 Pro device froze or became unresponsive, bricked, or got stuck on the Infinix Smart 8 Pro logo/blue screen of death or apps started crashing. It can fix every Android system problem.

Dr.Fone - System Repair (Android)

Easy-to-operate program to fix Android phone won’t charge

As it supports all the latest Infinix Smart 8 Pro devices, it can even easily fix the Infinix Smart 8 Pro tablet won’t charge issue.
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Note: When you are stressed over ‘why won’t My Infinix Smart 8 Pro charge’, we are ready to eliminate the tension and make things easier for you. But, before you start fixing the phone won’t charge the problem, make sure to back up the Android device . This fixing process might wipe out all the Infinix Smart 8 Pro device data.

Phase 1: Preparing and connecting the Android device

Step 1: Install and then run Dr.Fone - System Repair (Android), the ultimate Android repair software on your PC. Hit the ‘System Repair’ tab, followed by connecting your Infinix Smart 8 Pro.

Step 2: Tap on the ‘Android Repair’ option and then click ‘Start’ for moving ahead.

Step 3: Mention the detailed information about your Infinix Smart 8 Pro under the Infinix Smart 8 Pro device information section. Press ‘Next’ then on.

Phase 2: Get to ‘Download’ mode for repairing the Infinix Smart 8 Pro device

Step 1: It’s essential that you put the Android device under ‘Download’ mode to resolve the phone won’t charge the issue. Here comes how to do –

With a ‘Home’ button device, switch off it before holding down the set of keys, including ‘Power’, ‘Volume Down’, and ‘Home’ key for 5-10 seconds. Let them go and hit the ‘Volume Up’ key for entering the ‘Download’ mode.

If the ‘Home’ button is not there, you got to turn down the Infinix Smart 8 Pro device and altogether hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ keys between 5-10 seconds. Soon after you release the keys, tap the ‘Volume Up’ button for entering the ‘Download’ mode.

Step 2: Click ‘Next’ to start downloading the Android firmware.

Step 3: Now, Dr.Fone - System Repair (Android) would verify the firmware and then start repairing the Android system on its own. It will ultimately fix your ‘why won’t My Infinix Smart 8 Pro charge’ trouble.

Part 2. 10 common ways to fix Android won’t charge

1. Check/replace charging cable

Charging cables fray or become defunct after prolonged usage. Therefore, it is advised to always use the Infinix Smart 8 Pro device’s original charging cable or purchase a good quality charging cord, which doesn’t damage your device or your adapter.

It is also very commonly observed that the charging end of the cable which gets connected to the charging port of the Infinix Smart 8 Pro device gets damaged and prevents the current from flowing to the phone/tablet.

2. Check/clean charging port

The charging port in your device is a small opening where the charging end of the cabbie is inserted for the current to flow to the phone/tablet. Very often, we notice that the charging port gets blocked with tiny particles of dirt. The charging port might also get clogged if dirt and dust get accumulated in it, preventing the sensors from receiving and forwarding the current to the Infinix Smart 8 Pro device.

The best way to take this problem is to clean the port with a blunt pin or a soft bristle unused toothbrush. Make sure you clean the port gently and do not damage it or its sensors.

3. Check/replace charging adapter

This method is fairly simple, and all you need to do is check whether or not the charging adapter is working properly as sometimes, the adapter itself is to be blamed for the charge. To make sure that you are not using a defective adapter, connect your charging cable/USB to another adapter. If your device charges normally, it means there is a problem is with your adapter, and you must replace it at the earliest to solve My Infinix Smart 8 Pro won’t charge the issue.

4. Try another power source

This technique is more like a quick trick. It means to switch from one power source to another or use a more efficient and suitable power source. Laptops and PCs charge slower than a direct power source, i.e., a wall socket. Sometimes, the charging speed is slower, and the battery is draining. In such a scenario, choose to charge your device by directly plugging it into a socket on the wall to never experience My Infinix Smart 8 Pro won’t charge problem.

5. Clear device Cache

Clearing Cache is a great technique as it cleans your device and all its partitions. By clearing the cache, all the unwanted data and files stored in your device get deleted, which may be causing glitches in the Infinix Smart 8 Pro device’s software, preventing it from recognizing the current.

Follow the steps given below to clear your device’s cache:

• Visit “Settings” and find “Storage”

• Now tap on “Cached Data”.

• Click “OK” to clear all unwanted cache from your device as shown above.

Try charging your phone after clearing the cache. If your phone doesn’t charge even now, do not worry. There are more ways to help you combat My Infinix Smart 8 Pro won’t charge problem.

6. Re-start/reboot your phone/tablet

Restarting your device to fix why won’t My Infinix Smart 8 Pro charge error is a very effective remedy. This method of rebooting your device not only fixes software glitches but other but also tackles other factors/operations that might be running in the background preventing your device from charging.

Restarting a device is simple and can be done by following the steps given below:

• Long press the power button of your device.

• From the options that appear, click on “Restart”/ “Reboot” as shown in the image below.

To restart your device, you may also press the power button for about 20-25 seconds for the phone/tablet to automatically reboot.

7. Download and install the Ampere App

The Ampere app can be downloaded from the Google Play Store. It is very helpful to fix the why won’t my charge error as it gives you real-time information about your device’s battery consumption, charging status, and other essential data.

If the App gives information in green color, it means all is wetland your device is charging normally, however, if the information before you is in orange, you need to take steps to fix the charging problem.

8. Install software updates

Installing your Android version updates is a good idea as the software is the interface that receives charge from the charging port sensors and gives a command for the phone/tablet to charge. People often continue to use older OS versions, which cause trouble and prevent the Infinix Smart 8 Pro device from charging.

To check for and install updates on your device, you must be connected to WiFi or a cellular network. Next, visit “Settings” and select “About device”. Now click on “Software Update”.

If there is an update available, you will be prompted to download it. Just follow the instructions given before you install a brand new Android OS version on your device.

9. Factory reset your device

Factory Reset is must be done after due deliberation. Remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings” by clicking the settings icon as shown below.

• Now select “Backup and Reset” and move on.

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

10. Replace your battery

This should be your last resort to fix My Infinix Smart 8 Pro won’t charge problem, and you should only attempt to replace your battery if none of the other techniques work. Also, please consult a technician before purchasing and installing a new battery in your device as different phones and tablets have a different type of battery requirements.

Finally, fixing the phone won’t charge the problem is simple, and therefore there is no need for you to worry as you are not the only one experiencing such an issue. Other Android users have tried, tested, and recommended the methods given above to solve why won’t My Infinix Smart 8 Pro charge or Infinix Smart 8 Pro tablet won’t charge error. So go ahead and try them out now.

Fix Guide

How to Resolve Infinix Smart 8 Pro Screen Not Working | Dr.fone