How to Resolve Infinix Zero 5G 2023 Turbo Screen Not Working | Dr.fone

How to Resolve Infinix Zero 5G 2023 Turbo Screen Not Working | Dr.fone

Abel Lv11

How to Resolve Infinix Zero 5G 2023 Turbo Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Infinix Zero 5G 2023 Turbo phones, known for their efficient performance. If your Infinix Zero 5G 2023 Turbo screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Infinix Zero 5G 2023 Turbo not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Infinix Zero 5G 2023 Turbo Screen Unresponsive?

Answering what causes Infinix Zero 5G 2023 Turbo screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Infinix Zero 5G 2023 Turbo 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Infinix Zero 5G 2023 Turbo Screen Unresponsive

Fixing the Infinix Zero 5G 2023 Turboscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Infinix Zero 5G 2023 Turbo screen unresponsive:

Solution 1. Restart the Infinix Zero 5G 2023 Turbo Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Infinix Zero 5G 2023 Turbo not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Infinix Zero 5G 2023 Turbo device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Infinix Zero 5G 2023 Turbo device. In some of the Infinix Zero 5G 2023 Turbo devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Infinix Zero 5G 2023 Turbo device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Infinix Zero 5G 2023 Turbo 5 can also lead to Infinix Zero 5G 2023 Turbo not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Infinix Zero 5G 2023 Turbo Customer Support

Contacting Infinix Zero 5G 2023 Turbo customer support can also help resolve the Infinix Zero 5G 2023 Turbo screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Infinix Zero 5G 2023 Turbo customer support will help you find the issue and recommend a solution.

It is an excellent option if your Infinix Zero 5G 2023 Turbo device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Infinix Zero 5G 2023 Turbo Device

A common reason for Infinix Zero 5G 2023 Turbo Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Infinix Zero 5G 2023 Turbo device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Infinix Zero 5G 2023 Turbo device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Infinix Zero 5G 2023 Turbo logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Infinix Zero 5G 2023 Turbo device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Infinix Zero 5G 2023 Turbo will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Infinix Zero 5G 2023 Turbo in no time:

Step 1: Launch Settings on your Infinix Zero 5G 2023 Turbo device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Infinix Zero 5G 2023 Turbo Screen being Unresponsive?

Protecting your Infinix Zero 5G 2023 Turbo device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Infinix Zero 5G 2023 Turbo screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Infinix Zero 5G 2023 Turbo device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Infinix Zero 5G 2023 Turbo device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Infinix Zero 5G 2023 Turbo devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Infinix Zero 5G 2023 Turbo not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Fix Unfortunately Settings Has Stopped on Infinix Zero 5G 2023 Turbo Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Infinix Zero 5G 2023 Turbo. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Infinix Zero 5G 2023 Turbo device’s performance.

unfortunately settings has stopped

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Infinix Zero 5G 2023 Turbo device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

  1. Open “Settings” on your Infinix Zero 5G 2023 Turbo and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
  2. In the list of applications, look for “Settings” and open it.
  3. Now, select “Storage” followed by “Clear Cache”.

settings crashing - clear cache

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Infinix Zero 5G 2023 Turbo device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

  1. Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
    Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Infinix Zero 5G 2023 Turbo device you own.
  2. Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

settings crashing - clear ram

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

  1. Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
  2. Now, head to all the apps and select “Google Play Store” from there.
  3. Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

settings crashing - uninstall update

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Infinix Zero 5G 2023 Turbo, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Infinix Zero 5G 2023 Turbo devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Settings Has Stopped”

  • You needn’t be a tech-savvy to use this
  • Supports a wide range of Android devices easily, 1000+ being more precise
  • One-click tool and supports any sort of Android system issue
  • Higher success rate along with millions of trusted users
  • Trustworthy and offers an extremely easy interface

4,635,310 people have downloaded it

How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Android settings not responding- download tool

Step 2: Get the Phone Connected

With the help of a USB cable, plug your Infinix Zero 5G 2023 Turbo into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Android settings not responding - connect android

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Android settings not responding - enter details

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Android settings not responding - download mode

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Infinix Zero 5G 2023 Turbo will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Android settings not responding - fix the issue

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Infinix Zero 5G 2023 Turbo device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Infinix Zero 5G 2023 Turbo users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

  1. Primarily, turn off the Infinix Zero 5G 2023 Turbo device and enter the recovery mode by pressing the respective key combinations.
  2. You will notice a Recovery screen on your device.
  3. On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
  4. On reaching the required option, press the “Power” button to start wiping.
  5. Once finished, click the reboot option and the Infinix Zero 5G 2023 Turbo device will be rebooted, fixing the issue hopefully.

Android settings not responding - cache partition

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Infinix Zero 5G 2023 Turbo device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

  1. In the “Settings, go to “Backup and Reset”.
  2. Tap on “Factory data reset” followed by “Reset device”.
  3. Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Android settings not responding - factory reset android

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Infinix Zero 5G 2023 Turbo device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

  1. Go to “Settings” and tap “About Phone” on your device.
  2. Now, hit on “System Update” and the Infinix Zero 5G 2023 Turbo device will look for any available update.
  3. If there is any, go along with the prompts to install it and make your phone even smarter.

Android settings not responding - update android firmware

Conclusion

If your Infinix Zero 5G 2023 Turbo shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

Safe downloadsafe & secure

Infinix Zero 5G 2023 Turbo Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Infinix Zero 5G 2023 Turbo, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Infinix Zero 5G 2023 Turbo.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Infinix Zero 5G 2023 Turbo phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Infinix Zero 5G 2023 Turbos, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

Dr.Fone - System Repair (Android)

Android repair tool to fix Android Not Receiving Texts

  • Fix the Android system without technical knowledge.
  • Complete Android repair tool for all brands and models.
  • Simple and Easy Repair procedure
  • 100% guarantee that the problem will be fixed.
  • Also available for iOS devices.

3981454 people have downloaded it

You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Infinix Zero 5G 2023 Turbo to the computer and choose the Android Repair mode, and hit the Start button to begin.

fix android not receiving texts with Dr.Fone

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Infinix Zero 5G 2023 Turbo will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Infinix Zero 5G 2023 Turbo is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Infinix Zero 5G 2023 Turbo phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Infinix Zero 5G 2023 Turbos because your existing data plan has expired. You can directly contact your Carrier about the issues where your Infinix Zero 5G 2023 Turbo is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Infinix Zero 5G 2023 Turbo is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Infinix Zero 5G 2023 Turbo device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Infinix Zero 5G 2023 Turbo, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Infinix Zero 5G 2023 Turbo phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Infinix Zero 5G 2023 Turbo, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.


Also read:

  • Title: How to Resolve Infinix Zero 5G 2023 Turbo Screen Not Working | Dr.fone
  • Author: Abel
  • Created at : 2024-05-19 03:59:02
  • Updated at : 2024-05-20 03:59:02
  • Link: https://fix-guide.techidaily.com/how-to-resolve-infinix-zero-5g-2023-turbo-screen-not-working-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
On this page
How to Resolve Infinix Zero 5G 2023 Turbo Screen Not Working | Dr.fone