How to Resolve Realme 12 Pro 5G Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Realme 12 Pro 5G phones, known for their efficient performance. If your Realme 12 Pro 5G screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Realme 12 Pro 5G not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Realme 12 Pro 5G Screen Unresponsive?

Answering what causes Realme 12 Pro 5G screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Realme 12 Pro 5G 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Realme 12 Pro 5G Screen Unresponsive

Fixing the Realme 12 Pro 5Gscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Realme 12 Pro 5G screen unresponsive:

Solution 1. Restart the Realme 12 Pro 5G Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Realme 12 Pro 5G not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Realme 12 Pro 5G device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Realme 12 Pro 5G device. In some of the Realme 12 Pro 5G devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Realme 12 Pro 5G device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Realme 12 Pro 5G 5 can also lead to Realme 12 Pro 5G not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Realme 12 Pro 5G Customer Support

Contacting Realme 12 Pro 5G customer support can also help resolve the Realme 12 Pro 5G screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Realme 12 Pro 5G customer support will help you find the issue and recommend a solution.

It is an excellent option if your Realme 12 Pro 5G device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Realme 12 Pro 5G Device

A common reason for Realme 12 Pro 5G Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Realme 12 Pro 5G device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Realme 12 Pro 5G device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Realme 12 Pro 5G logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Realme 12 Pro 5G device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Realme 12 Pro 5G will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Realme 12 Pro 5G in no time:

Step 1: Launch Settings on your Realme 12 Pro 5G device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Realme 12 Pro 5G Screen being Unresponsive?

Protecting your Realme 12 Pro 5G device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Realme 12 Pro 5G screen from being unresponsive, here are some tips you can follow:

****Regular Updates:****You should always ensure that your Realme 12 Pro 5G device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Realme 12 Pro 5G device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
****Delete Unnecessary Apps:****If you have too many apps on your Realme 12 Pro 5G devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Realme 12 Pro 5G not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

7 Fixes for “Unfortunately, Phone Has Stopped” on Realme 12 Pro 5G

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

When you install a custom ROM, the issue might occur.
The upgrading of the software or incomplete updates can lead to crashing the Phone app.
Data crashes can be another reason why this error shows up.
Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Realme 12 Pro 5G device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Realme 12 Pro 5G device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

Switch off the Realme 12 Pro 5G phone first.
Now keep pressing the “Power” button until you see the Realme 12 Pro 5G logo on the screen.
Release the button and immediately press and hold the “Volume Down” key.
Leave the key once the Realme 12 Pro 5G device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

Open “Settings” on your device and go to “Application” or “Apps”.
Now from the list of all applications, go to “Phone” and tap on it.
Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Realme 12 Pro 5G firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Realme 12 Pro 5G firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

Open “Settings” and go to “About Device”.
Now tap on “Software Updates” and check for the availability of the new update.

Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Realme 12 Pro 5G device and make it work like before.

Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
The recovery mode screen will appear now.
From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
To select, press the “Power” button.
The process will begin and the Realme 12 Pro 5G device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Realme 12 Pro 5G system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Realme 12 Pro 5G devices.

It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
It shows great compatibility with all Realme 12 Pro 5G devices and other Android phones supporting over 1000 Android brands.
Fixes any kind of Android issue without any complication.
Easy to use and trusted by millions of users and therefore has a higher success rate.
Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Realme 12 Pro 5G to the computer. When the Realme 12 Pro 5G device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Realme 12 Pro 5G device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Realme 12 Pro 5G device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Realme 12 Pro 5G device.

safe & secure

2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

Open “Settings” and go to the “Backup and Reset” option.
Look for “Factory data reset” and then tap on “Reset phone”.
Within a while, your device will go through resetting and boot up to normalcy.

safe & secure

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Realme 12 Pro 5G

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Realme 12 Pro 5G. Not to mention, the Realme 12 Pro 5G has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

More often than not, the TouchWiz keeps stopping after an Android update. When we update our Realme 12 Pro 5G device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

Dr.Fone - System Repair (Android)

One click tool to fix “Unfortunately TouchWiz has stopped”

A very easy tool that fixes problems in just one click
Provides full support all day all night as well as offers 7 day money back challenge
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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Realme 12 Pro 5G Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Realme 12 Pro 5G phone and connect it with the computer.

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Realme 12 Pro 5G device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Realme 12 Pro 5G device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Realme 12 Pro 5G device connected until you get the notification for process completion.

Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Realme 12 Pro 5G stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

Tap on “Apps” from the Home screen firstly.
Launch “Settings” afterwards
Look for “Applications” and tap on it followed by “Application Manager”.
When Application Manager gets opened, swipe towards right to get into the “All” screen.
Now, choose “TouchWiz” and tap “Clear Cache”.
Now, tap “Clear Data” followed by “OK”.
Now restart your device.

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Realme 12 Pro 5G devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Realme 12 Pro 5G devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

Turn off your Realme 12 Pro 5G device.
Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
Keep doing this until you see the Android screen. This will take your device into recovery mode.
You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Realme 12 Pro 5G device will be rebooted.

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

Open “Settings” and go to “Personalization”.
Hit on “Easy Mode” now.

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Realme 12 Pro 5G device to Safe mode and check if the reason is any third-party app.

Switch off your device to initiate.
Press “Power” button and keep doing this until device’s logo appears on the screen.
When you see logo appearing, instantly release the button and start holding “Volume Down” button.
Keep holding until rebooting finishes.
You will now witness “Safe mode” on the bottom screen. You can now release the button.

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

Run “Settings’ in your device and go to “Backup & Reset”.
Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.

Fix Guide

How to Resolve Realme 12 Pro 5G Screen Not Working | Dr.fone