How to Resolve Samsung Galaxy S23 Ultra Screen Not Working | Dr.fone

How to Resolve Samsung Galaxy S23 Ultra Screen Not Working | Dr.fone

Abel Lv11

How to Resolve Samsung Galaxy S23 Ultra Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Samsung Galaxy S23 Ultra phones, known for their efficient performance. If your Samsung Galaxy S23 Ultra screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Samsung Galaxy S23 Ultra not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Samsung Galaxy S23 Ultra Screen Unresponsive?

Answering what causes Samsung Galaxy S23 Ultra screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Samsung Galaxy S23 Ultra 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Samsung Galaxy S23 Ultra Screen Unresponsive

Fixing the Samsung Galaxy S23 Ultrascreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Samsung Galaxy S23 Ultra screen unresponsive:

Solution 1. Restart the Samsung Galaxy S23 Ultra Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Samsung Galaxy S23 Ultra not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Samsung Galaxy S23 Ultra device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Samsung Galaxy S23 Ultra device. In some of the Samsung Galaxy S23 Ultra devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Samsung Galaxy S23 Ultra device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Samsung Galaxy S23 Ultra 5 can also lead to Samsung Galaxy S23 Ultra not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Samsung Galaxy S23 Ultra Customer Support

Contacting Samsung Galaxy S23 Ultra customer support can also help resolve the Samsung Galaxy S23 Ultra screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Samsung Galaxy S23 Ultra customer support will help you find the issue and recommend a solution.

It is an excellent option if your Samsung Galaxy S23 Ultra device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Samsung Galaxy S23 Ultra Device

A common reason for Samsung Galaxy S23 Ultra Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Samsung Galaxy S23 Ultra device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Samsung Galaxy S23 Ultra device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Samsung Galaxy S23 Ultra logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Samsung Galaxy S23 Ultra device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Samsung Galaxy S23 Ultra will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Samsung Galaxy S23 Ultra in no time:

Step 1: Launch Settings on your Samsung Galaxy S23 Ultra device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Samsung Galaxy S23 Ultra Screen being Unresponsive?

Protecting your Samsung Galaxy S23 Ultra device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Samsung Galaxy S23 Ultra screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Samsung Galaxy S23 Ultra device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Samsung Galaxy S23 Ultra device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Samsung Galaxy S23 Ultra devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Samsung Galaxy S23 Ultra not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

How to Fix Android.Process.Media Has Stopped on Samsung Galaxy S23 Ultra

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Samsung Galaxy S23 Ultra. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • One-click to back up Android data to the computer.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.

4,503,800 people have downloaded it

Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your Samsung Galaxy S23 Ultra to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Samsung Galaxy S23 Ultra, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Samsung Galaxy S23 Ultra device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

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Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new Samsung Galaxy S23 Ultra devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

4,989,253 people have downloaded it

Step 1. Connect your Samsung Galaxy S23 Ultra

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your Samsung Galaxy S23 Ultra with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the Samsung Galaxy S23 Ultra device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your Samsung Galaxy S23 Ultra in Download mode.

Read and follow the guide here to boot your Samsung Galaxy S23 Ultra in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Samsung Galaxy S23 Ultra device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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Why Your Samsung Galaxy S23 Ultra Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Samsung Galaxy S23 Ultra screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Samsung Galaxy S23 Ultra Screen Unresponsive Issues

An unresponsive Samsung Galaxy S23 Ultra screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Samsung Galaxy S23 Ultra screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Samsung Galaxy S23 Ultra screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Samsung Galaxy S23 Ultra device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Samsung Galaxy S23 Ultra device shuts down. Then, press and hold the power button to turn the Samsung Galaxy S23 Ultra device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Samsung Galaxy S23 Ultra device and clear any temporary files or processes causing the issue.

Step 1. Leave your Samsung Galaxy S23 Ultra device on until the battery completely drains and the Samsung Galaxy S23 Ultra device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Samsung Galaxy S23 Ultra screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Samsung Galaxy S23 Ultra device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Samsung Galaxy S23 Ultra device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Samsung Galaxy S23 Ultra screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Samsung Galaxy S23 Ultra phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Samsung Galaxy S23 Ultra phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Samsung Galaxy S23 Ultra customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Samsung Galaxy S23 Ultra website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Samsung Galaxy S23 Ultra Screen Unresponsiveness

While Samsung Galaxy S23 Ultra devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Samsung Galaxy S23 Ultra device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Samsung Galaxy S23 Ultra, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Samsung Galaxy S23 Ultra device may become unresponsive due to wear and tear. This can happen to models like the Samsung Galaxy S23 Ultra F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Samsung Galaxy S23 Ultra device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Samsung Galaxy S23 Ultra Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Samsung Galaxy S23 Ultra device itself may be necessary in severe cases. Protecting the Samsung Galaxy S23 Ultra device with a case and handling it carefully to prevent physical damage is important.

While Samsung Galaxy S23 Ultra devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Samsung Galaxy S23 Ultra Screen Unresponsiveness Issue

One of the most effective ways to prevent Samsung Galaxy S23 Ultra Screen unresponsiveness is by keeping the Samsung Galaxy S23 Ultra device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Samsung Galaxy S23 Ultra Screen unresponsiveness is by protecting the Samsung Galaxy S23 Ultra device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Samsung Galaxy S23 Ultra device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Samsung Galaxy S23 Ultra App Store.

Using a reliable tool like Dr. Fone can help prevent Samsung Galaxy S23 Ultra Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Samsung Galaxy S23 Ultra Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Samsung Galaxy S23 Ultra device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Samsung Galaxy S23 Ultra Screen unresponsiveness and keep your device running smoothly.

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  • Title: How to Resolve Samsung Galaxy S23 Ultra Screen Not Working | Dr.fone
  • Author: Abel
  • Created at : 2024-07-14 06:19:10
  • Updated at : 2024-07-15 06:19:10
  • Link: https://fix-guide.techidaily.com/how-to-resolve-samsung-galaxy-s23-ultra-screen-not-working-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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