Huawei Nova Y71 Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Huawei Nova Y71 or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Huawei Nova Y71 connected and free from problems and issues.

Part 1: Restart your Huawei Nova Y71

Begin by powering off your Huawei Nova Y71 and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Huawei Nova Y71. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

1. Go to your internet router and check the indicator lights
2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
4. Call up your internet provider to see if there’s an internet connection issue in your area
5. Open your web browser and log into your router settings to ensure your Huawei Nova Y71 is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Huawei Nova Y71 itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Huawei Nova Y71, but the basic process goes as follows;

1. Turn off your Huawei Nova Y71 by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Huawei Nova Y71 device is completely off
2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
3. You will see the words ‘Safe Mode’ appear on your screen as the Huawei Nova Y71 device loads
4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Huawei Nova Y71 itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

1. If using an Android Wi-Fi adapter, make sure all the Huawei Nova Y71 device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
2. If you’re using a router adapter, make sure it’s set up properly, and your Huawei Nova Y71 is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
3. Whichever method you’re using, try disconnecting your Huawei Nova Y71 and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Huawei Nova Y71 needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Huawei Nova Y71. Here’s how to check on your Huawei Nova Y71 to make sure everything is correct.

1. Tap the Settings menu option, followed by Wi-Fi on your Huawei Nova Y71
2. Turn on your Wi-Fi network and connect it to your router
3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Huawei Nova Y71. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

• Can repair Android from any problem including the black screen of death
• A trusted software application used by 50+ million people around the world
• The most user-friendly mobile repair application available right now
• Supports over 1,000+ Android models and devices
• A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Huawei Nova Y71 to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

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Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

1. Get another Android or iOS phone or tablet
2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
3. Enter the password and connect to the network
4. Open a web browser on the phone and try loading a web page
5. If the page loads, you know the Wi-Fi network isn’t the problem
6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

1. Log onto your computer and open your Wi-Fi settings
2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
3. Change the password to something complicated using all available digits and characters
4. Save the password and restart the router to disconnect all devices
5. Now connect your Huawei Nova Y71 to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Huawei Nova Y71, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Huawei Nova Y71;

1. From the home screen of your Huawei Nova Y71, open the Settings menu
2. Tap the Backup & Reset option
3. Tap the Reset Network Settings option
4. Tap the Reset Network option
5. If you need to, enter the PIN number or passcode for the Android device, and the Huawei Nova Y71 device will confirm the reset has taken place
6. Reconnect your Huawei Nova Y71 to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Huawei Nova Y71, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

1. Turn off your Huawei Nova Y71
2. Turn it on by holding down the power button, volume button, and home button
3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
4. When a menu is displayed, use the volume buttons to navigate the menu
5. Select the Android System Recovery option, followed by Wipe Cache Partition
6. Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Huawei Nova Y71. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

1. Open the Settings menu on your Huawei Nova Y71
2. Navigate to System > Advanced > Reset Options
3. Tap the Reset phone option, and enter your PIN code if required
4. Tap Erase Everything
5. Wait for your phone to complete the process
6. Restart your device and connect to the internet

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Top 4 Android System Repair Software for Huawei Nova Y71 Bricked Devices

Is your Huawei Nova Y71 device showing signs of being “bricked” or “soft-bricked”? When a Huawei Nova Y71 is bricked, it becomes unresponsive and unusable. But fear not, as this article will guide you through reviving your device’s functionality. It will delve into the significance of unbricking and how it restores usability.

Moreover, this article will introduce you to the world of Huawei Nova Y71 unbrick tools and software, ensuring you can get your device back on track. So read on and explore the top Android system repair software that can bring life back to your bricked Huawei Nova Y71 device.

Part 1: Understanding Bricked Huawei Nova Y71

Have you ever heard the term “bricked” concerning your Huawei Nova Y71 device? This section explains it to you in simple terms. Imagine your device becoming like a brick, unresponsive and seemingly lifeless. That’s what happens when a Huawei Nova Y71 gets bricked. There are two main types of brick: soft brick and hard brick.

Soft Brick

Soft brick is like a temporary setback for your device. To see if your Huawei Nova Y71 is soft - bricked, check out the details below:

• It happens when the software encounters issues, but the hardware is usually fine.
• Your device might not start properly, freeze, or get stuck on the logo screen.

Hard Brick

Now, this is a more severe situation. In this case, your bricked Huawei Nova Y71 might fall under the following conditions:

• Thesoftware and hardware have significant problems, making the Huawei Nova Y71 device unresponsive.
• Your device won’t turn on and might not show any signs of life.

Common Causes of a Brick Huawei Nova Y71

Now, let’s discuss why devices end up in this bricked state. It can happen due to a few common reasons:

• Failed Updates

Something might go wrong during the process when you’re trying to update your Huawei Nova Y71 device. This is properly because of a poor internet connection or other interruptions. As a result, your device might get confused and end up bricked.

• Custom ROM Installations

A custom ROM is like a customized version of your device’s software. While it can bring cool new features, it can also cause issues if not installed correctly. Incompatible or poorly made custom ROMs can sometimes lead to a bricked device.

• Unauthorized Modifications

If you’re trying to tweak your device’s software without proper knowledge, you might make changes that the Huawei Nova Y71 device can’t handle. This can lead to instability and, you guessed it, a bricked device.

So, why is it important to know all this? Well, a bricked device isn’t just frustrating; it can disrupt your daily life. You won’t be able to use your device, access your apps, or even make calls. That’s why unbricking is crucial.

Part 2: Top Android System Repair Software

Now that you’ve grasped the concept, let’s dive into how to unbrick a Huawei Nova Y71. That’s where Android system repair software comes in. These clever programs are like doctors for your device’s software. They diagnose and fix issues to keep your appliance running smoothly. Let’s explore the cream of the crop when it comes to these software solutions:

Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android) is like a magic wand for your Huawei Nova Y71 device. It’s designed to rescue your device from troubles and make it run smoothly again. Dr.Fone - System Repair (Android) is built to  fix various issues, including a bricked device. It can resolve problems like black screens, frozen devices, boot loops, and even devices stuck in recovery mode.

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

Key Features

Here’s what Dr.Fone offers as a powerful Android system repair software:

• Repair a wide variety of Android system issues.
• User-friendly interface that’s easy to navigate.
• No technical expertise required – it guides you step by step.
• Compatibility with a wide range of Huawei Nova Y71 devices.

Pros

Check out Dr. Fone’s benefits you can take advantage of:

• Easy and intuitive to use.
• Can fix a range of software-related problems.
• Doesn’t require deep technical knowledge.
• Can help you avoid expensive repair services

Cons

As for its drawback, refer below:

• Some complex issues might still require professional help.

How To Unbrick Huawei Nova Y71 Using Dr.Fone

This tutorial will show you how Dr.Fone can remove the brick from a Huawei Nova Y71 smartphone.

• Step 1: Launch Dr.Fone and head to the program’s left-hand panel, where you’ll find the Toolbox. You may fix your broken Android device by connecting it to your computer and selecting System Repair from the menu.

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4,001,177 people have downloaded it

• Step 2: Select Android on the following screen to troubleshoot an Android device. After that, you’ll be brought to a new screen where you can initiate the fix by clicking Start.

• Step 3: When you click through to the next window, the service will automatically recognize the manufacturer of the Android device. Choose the appropriate Brand, Name, Model, Country, and Carrier from the drop-down menus. Select OPEN in the Carrier area if the phone is unlocked. The next step is to tick the box labeled I accept the risk and am ready to continue. Click Next to proceed with the rest of the Huawei Nova Y71 device repair.

• Step 4: Put your Huawei Nova Y71 into Download Mode when prompted.

• If your phone has a home button, follow the on-screen prompts to power it down. Keep pressing and holding the Volume Down, Home, and Power Then, press the Volume Upbutton to activate the Download Mode.

• If your Android doesn’t have a Home button, you may still use it byturning it off and pressing the Volume Down, Bixby, and Power buttons simultaneously. Repeatedly pressing the Volume Up button will activate Download Mode.

• Step 5: The firmware download starts on the platform immediately after the Huawei Nova Y71 device enters Download Mode. You can click Stop to abort it at any stage during the process. The platform then verifies and presents the information as it downloads. By selecting Fix Now, you can install the firmware.

• Step 6: The Android repair procedure may delete all of your data. To proceed, please type “000000” in the box provided. The system repair process will begin, and its status can be viewed in the next screen’s progress bar.

Take Note: Backing up your Android is necessary before doing any Android repair.

• Step 7: The prompt window will show the completion message. If the Android device boots normally, you can close the tool by clicking the Done button. Press the Try Again button to try powering on the Huawei Nova Y71 device again if it does not turn on automatically.

Repair System & Phone Master

This software is a real game-changer in resolving Android system problems. It specializes in repairing system issues, enhancing device performance, and cleaning up unnecessary files.

Key Features

Check out the key features of this software below:

• Repair a range of system issues, including bricking.
• Boost device speed and performance.
• Clean up junk files to free up space.
• The easy-to-use interface is suitable for all users.

Pros

Repair System & Phone Master’s advantages include the following:

• Straightforward operation.
• Focus on improving overall device performance.
• Can potentially extend your device’s lifespan.

Cons

Below is the disadvantage of this software:

• Repair capabilities might be limited for complex issues.

System Repair for Android

True to its name, System Repair for Android is designed to repair and rejuvenate your device’s Android system. It’s a reliable tool to tackle various software issues, including bricked devices.

Key Features

The key features of System Repair for Android app include:

• Repair various Android system problems.
• User-friendly interface for hassle-free operation.

Pros

As for its advantages, see the list below:

• Straightforward solution for commonsystem issues.
• Can save you from device replacement costs.

Cons

Check below to learn about this app’s drawback:

• Advanced issues might require professional intervention.

Phone Doctor Plus

Phone Doctor Plus is like a health check-up app for your device. It’s designed to repair system issues and diagnose hardware problems that might contribute to a bricked device.

Key Features

See Phone Doctor Plus’s essential features below:

• Diagnose and repair both software and hardware issues.
• Identify potential problems that could lead to bricking.

Pros

This app’s advantages include the following:

• Comprehensive diagnosis for both software and hardware.
• Can help you identify issues before they become serious.

Cons

Check out this app’s disadvantages below:

• Not solely focused on software repair, might not cover all scenarios.

Part 3: Tips on Preventing Future Bricking Incidents

Now that you know how to fix a bricked Huawei Nova Y71 smartphone, let’s focus on preventing it in the first place. Here are some simple steps you can take to keep your Huawei Nova Y71 device safe and sound:

• Regularly Check for Updates

Always keep your device’s software up to date. Updates often contain bug fixes and improvements that can prevent software-related issues.

• Use Reliable Tools and Software

When using any tools or software on your device, ensure they’re trusted and well-reviewed. Unreliable tools can lead to unexpected problems.

• Avoid Unauthorized Modifications

Avoid messing with your device’s software beyond basic settings unless you’re a tech expert. Unauthorized modifications can lead to bricking.

• Keep Your Battery Charged

Ensure your device has enough battery power before initiating software updates or installations. Low battery during critical processes can lead to issues.

• Backup Regularly

Regularly back up your device’s data to avoid losing important information during a bricking incident.

• Use Official Firmware

If you’re ever reinstalling or updating your device’s software, always use official firmware provided by the manufacturer.

• Utilize Safe Mode for Troubleshooting

If your device starts acting strange, try booting it into safe mode. This helps you identify if a third-party app is causing issues.

• Seek Professional Help

If you’re unsure about a particular action, seek help from experts. Trying to fix complex issues yourself can worsen the situation.

By following these easy tips, you can keep your Huawei Nova Y71 device running smoothly and avoid the hassle of dealing with a bricked device. Always remember, prevention is better than cure!

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Conclusion

Encountering a bricked Huawei Nova Y71 device can be a frustrating roadblock. However, there’s a silver lining – the power of an Android system repair software like Dr.Fone – System Repair (Android). This user-friendly tool acts as your device’s superhero, rescuing it from the clutches of bricking incidents.

So, whether your device is experiencing a soft brick or a hard brick, you now have the best tools and knowledge to overcome it. Dive into the Android system repair software world, explore your options, and bid farewell to brick. Welcome a revived, functioning Huawei Nova Y71 device into your daily life.

7 Solutions to Fix Error Code 963 on Google Play Of Huawei Nova Y71

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Huawei Nova Y71 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Huawei Nova Y71 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Huawei Nova Y71 and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Huawei Nova Y71 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Huawei Nova Y71 device contains Home button:

• Turn the Huawei Nova Y71 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Huawei Nova Y71 device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Huawei Nova Y71 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

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