Infinix Smart 7 HD Screen Unresponsive? Heres How to Fix It | Dr.fone

Infinix Smart 7 HD Screen Unresponsive? Heres How to Fix It | Dr.fone

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Infinix Smart 7 HD Screen Unresponsive? Here’s How to Fix It

Infinix Smart 7 HD phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Infinix Smart 7 HD touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Infinix Smart 7 HD phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Infinix Smart 7 HD touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Infinix Smart 7 HD Screen Unresponsive?

There are several reasons why a Infinix Smart 7 HD phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Infinix Smart 7 HD screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Infinix Smart 7 HD Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Infinix Smart 7 HD device unusable.

  • Equipment is worn out: Hardware problems can also cause Infinix Smart 7 HD screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Infinix Smart 7 HD model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Infinix Smart 7 HD Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Infinix Smart 7 HD Screen Unresponsive

In the previous section, we identified the possible causes of Infinix Smart 7 HD screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Infinix Smart 7 HD model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Infinix Smart 7 HD black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Infinix Smart 7 HD’s touch screen and power button issues, such as unresponsiveness. By restarting the Infinix Smart 7 HD device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Infinix Smart 7 HD device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Infinix Smart 7 HDlogo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Infinix Smart 7 HD device from functioning correctly. Leaving the Infinix Smart 7 HD device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Infinix Smart 7 HD device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Infinix Smart 7 HD device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Infinix Smart 7 HD device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Infinix Smart 7 HD Y2 and Infinix Smart 7 HD 5A.

4. Optimize Device Performance

One solution is to optimize the Infinix Smart 7 HD device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Infinix Smart 7 HD device and perform a factory reset, which can help reset the Infinix Smart 7 HD device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Infinix Smart 7 HD device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Infinix Smart 7 HD Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Infinix Smart 7 HD Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Infinix Smart 7 HD Redmi 5A.
  • Select All files on the phoneto make a complete format of the Infinix Smart 7 HD Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Infinix Smart 7 HD devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Infinix Smart 7 HD Y2 and Infinix Smart 7 HD 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Infinix Smart 7 HD device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Infinix Smart 7 HD.

dr fone repair on xiaomi devices

How To Avoid A Infinix Smart 7 HD Screen Unresponsive?

To avoid facing a Infinix Smart 7 HD screen unresponsive issue, users can take several preventative measures. One important step is to update the Infinix Smart 7 HD phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Infinix Smart 7 HD device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Infinix Smart 7 HD device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Infinix Smart 7 HD device runs smoothly and reliably.

safe Download safe & secure

Conclusion

Encountering a Infinix Smart 7 HD screen unresponsive issue can be a common problem for some Infinix Smart 7 HD phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Infinix Smart 7 HD phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Infinix Smart 7 HD phone without any interruptions.

Stuck at Android System Recovery Of Infinix Smart 7 HD ? Fix It Easily

In this article, you will learn what is Android system recovery, and how to fix Android stuck at system recovery step by step. To get out of Android system recovery more easily, you need this Android repair tool.

You know your Infinix Smart 7 HD is stuck in recovery mode when you cannot turn on the Infinix Smart 7 HD device. If you try to turn it on, it shows a message that says, “Android System Recover.” This situation can be quite debilitating for most Android users. Most of the time, you don’t know whether you have lost all of your important Android data. It is even more worrying because of the fact that you cannot turn on your device at all, especially when you don’t know how to fix it.

Part 1. What is Android System Recovery?

Despite all the worry that surrounds an unwanted Android system recovery screen, it is actually a feature that can be quite helpful to your Infinix Smart 7 HD when it’s needed. It can be useful when you want to hard reset the Android device without having to access the settings. This can be very useful if your device is not working very well or if your touch screen is experiencing problems. It can also be very helpful when you are having a problem accessing the settings on your device.

For these reasons, it is actually a good thing, although when it does happen unexpectedly, you may want to know how to fix it.

Part 2. How to get to Android System recovery

Now that you know how useful the Android System can be, you may want to know how to utilize this feature to get out of some of the problems we mentioned above. Here’s how you can safely get to the Android recovery system on your Infinix Smart 7 HD.

Step 1: Hold down the power key and then select “Power Off” from the options on the screen. If, however, your screen is unresponsive, keep holding the power key for several seconds until the Infinix Smart 7 HD device is completely turned off.

stuck at android system recovery

Step 2: Next, you need to hold down the Power and the Volume Key. You should able to see the Android image and a bunch of information about your device. There should also be a “Start” at the top right corner of the screen.

stuck at android system recovery

Step 3: Press the Volume up and Volume down keys and use the Power key to select menu options. Press the Volume down key twice to see “Recovery Mode” in red at the top of the screen. Press the Power key to select it.

stuck at android system recovery

Step 4: The white Google logo will appear immediately followed by the Android logo again as well as the words “No Command” at the bottom of the screen.

stuck at android system recovery

Step 5: Finally, press and hold both the Power and the Volume up Key for around 3 seconds and then let go of the Volume up Key but keep holding the Power Key. You should see the Android system recovery options at the top of the screen. Use the Volume keys to highlight and the Power key to select the one you want.

stuck at android system recovery

Part 3. Android Stuck at System Recovery? How to fix in one click?

Sometimes during the System Recovery process, the process can glitch, and you’ll lose data on your device, rendering it unusable. However, another solution to fix this is to repair your device using the Dr.Fone - System Repair tool.

Dr.Fone - System Repair (Android)

One-stop solution to fix Android stuck at System recovery

  • It’s the #1 software for PC-based Android repair
  • It’s easy to use with no technical experience required
  • Supports all latest Infinix Smart 7 HD devices
  • Easy, one-click fix Android stuck at system recovery

3981454 people have downloaded it

Here’s a step by step guide on how to use it yourself;

Note: Be aware that this process can erase all your personal files on your device, so ensure you’ve backed up your Infinix Smart 7 HD before continuing.

Step #1 Head over to the Dr.Fone website and download the software for your Windows computer.

Once installed on your computer, open onto the main menu and connect your Infinix Smart 7 HD using the official USB cable. Select the System Repair option.

fix Android stuck at System recovery

Step #2 Select the ‘Android Repair’ option from the next screen.

get out of Android stuck at System recovery

Insert your device information, including the brand, carrier details, model and country and region you’re in to ensure you’re downloading the correct firmware.

select items to correctly fix Android stuck at System recovery

Step #3 Follow the onscreen instructions on how to put your device in Download Mode.

Your device should already be in this mode but follow the instructions to make sure. There are methods available for devices, both with and without home buttons.

fix Android stuck at System recovery in download mode

Step #4 The firmware will now start downloading. You’ll be able to track this process in the window.

Ensure your device, and your computer stays connected the entire time, and make sure your internet connection remains stable.

downloading firmware

After downloading, the software will automatically start to repair your device by installing the firmware. Again, you can track the progress of this on the screen, and you’ll need to ensure your device remains connected throughout.

repairing android to get out of Android stuck at System recovery

You’ll be notified when the operation is complete and when you’re able to disconnect your phone and use it as normal, free from it being stuck on the Android system recovery screen!

android device exiting System recovery

Part 4. Android Stuck at System Recovery? How to fix in a common way?

If, however, your device is stuck on system recovery mode, here’s how you can easily get it out of system recovery. The process is slightly different for different Android devices, so you should check your device’s manual before attempting this process.

Step 1: Power off the Infinix Smart 7 HD device, and just to be sure, take out the battery to ensure that the Infinix Smart 7 HD device is fully turned off. Then reinsert the battery.

Step 2: Press and hold down the Home button, Power Button, and the Volume up Key simultaneously until the Infinix Smart 7 HD device vibrates.

Step 3: Once you feel the vibration, release the power button but continue to hold down the Home and Volume up Key. The Android recovery screen will display. Release the Volume up and Home buttons.

Step 4: Press the Volume down key to select the “Wipe Data/ Factory Reset option and then press the Power button to select it.

Step 5: Next, you need to press the Volume down button to highlight “Delete All User Data” and then press the Power button to select it. The device will reset and present the “Reboot System Now” option.

Step 6: Finally, press the Power button to reboot the phone in normal mode.

Part 5. Backup and Restore Android System

Losing data on your Infinix Smart 7 HD is a common occurrence, and since Android devices don’t really have an automatic full backup solution, it is important to know how to backup and restore your device system. Here’s how to easily do that.

Step 1: Enter the recovery mode on your Infinix Smart 7 HD, as described in Part 2 above. Use the Volume and Power keys to select the “Backup & Restore” option on the screen.

Step 2: Tap on the backup option or use the Volume and Power keys if your screen is unresponsive. This will begin backing up your system to the SD card.

Step 3: After the process is complete, choose “Reboot” to restart the Infinix Smart 7 HD device.

Step 4: You can then simply check Recovery > backup directory on your SD card. You can rename it to easily find it later during the restore process.

To restore the system from the backup created, follow these simple steps.

Step 1: Once again, enter recovery mode as described in part 2 above and then choose Backup & Restore from the menu list.

Step 2: Press “Restore” to begin the recovery process from the Backup file we created

Step 3: You will be notified when the system restore is complete.

Android system recovery mode can be quite useful, especially when your system is unresponsive. As we have also seen, it is important to know how to get into and out of System Recovery mode if you are going to backup and restore your Android system. It is also quite easy to do both of these things.

4 Solutions to Fix Unfortunately Your App Has Stopped Error on Infinix Smart 7 HD

We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”

Unfortunately,has stopped working

Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.

Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.

Part 1: Why your App stops working suddenly?

Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.

The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.

Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.

There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.

Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.

Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’

Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.

The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.

If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.

How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error

Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.

Step #1 - Acquire the Software

Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.

Step #2 - Connect Your Android Device

Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Infinix Smart 7 HD using the official cable.

fix unfortunately youtube has stopped or other app stopping

From the next menu, select the ‘Android Repair’ option and press ‘Start’.

start to fix app stopping

Step #3 - Input Information & Repair

Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.

select device info

Follow the on-screen instructions on how to then boot your Infinix Smart 7 HD in Download mode.

fix app stopping in download mode

Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!

Internet stopping fixed

This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.

Part 3: Fix your App has unfortunately stopped by clearing App Cache

Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.

First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.

Follow the steps given below to learn how to clear App cache:

• Visit “Settings”  to find an option named “Apps”.

Apps

• Tap on “Apps” and look for the App which has suddenly stopped.

• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.

All

• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.

Clear cache

Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.

Part 4: Fix your App has unfortunately stopped by the fresh installation

Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.

Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:

• Visit “Settings” and search for “Application Manager” or “Apps”.

Application Manager

• Select the App you wish to uninstall, say, for example, “Messenger”.

• From the options that appear before you, click on “Uninstall” to delete the App from your device.

Uninstall

You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.

To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.

This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.

Part 5: Fix your App has unfortunately stopped by factory reset

Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.

Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:

• Visit “Settings” by clicking the settings icon, as shown below.

Visit “Settings”

• Now select “Backup and Reset” and move on.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

![tap on “ERASE EVERYTHING”](https://images.wondershare.com/drfone/article/2017/06/14984196238153.jpg)

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.


  • Title: Infinix Smart 7 HD Screen Unresponsive? Heres How to Fix It | Dr.fone
  • Author: Abel
  • Created at : 2024-07-14 06:37:12
  • Updated at : 2024-07-15 06:37:12
  • Link: https://fix-guide.techidaily.com/infinix-smart-7-hd-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.