Infinix Smart 7 HD Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Infinix Smart 7 HD for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Infinix Smart 7 HD C31, known to provide durability of the next level, is taking up the latest shelves of Infinix Smart 7 HD smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Infinix Smart 7 HD users involves the screen stuck in the boot. If your Infinix Smart 7 HD is stuck on the “Infinix Smart 7 HD” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Infinix Smart 7 HD users find solutions for their stuck screens on the boot.

Part 1: What Causes Infinix Smart 7 HD Screen Stuck on Boot?

Has your Infinix Smart 7 HD recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Infinix Smart 7 HD being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Infinix Smart 7 HD smartphones:

• The Device is Damped in Liquid

It is entirely possible that your Infinix Smart 7 HD smartphone is immersed in water. With a smartphone dipped in liquid, the Infinix Smart 7 HD device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

• Soft-Bricked Device

There are multiple conditions where your Infinix Smart 7 HD smartphone can get soft-bricked. It majorly happens when a particular function in the Infinix Smart 7 HD device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

• Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Infinix Smart 7 HD, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

• Software Update Required

A software update on your Infinix Smart 7 HD smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Infinix Smart 7 HD Screen Stuck on Boot

Do you seek to resolve the problem of the Infinix Smart 7 HD Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Infinix Smart 7 HD screen.

Solution 1: Force Restart Infinix Smart 7 HD

The first and most proclaimed technique to refresh Infinix Smart 7 HD devices under such a problem is to force restart them. If the Infinix Smart 7 HD device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Infinix Smart 7 HD device vibrates or restarts by showing the screen again.

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Infinix Smart 7 HD is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Infinix Smart 7 HD device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Infinix Smart 7 HD device will be as good as new. Draining the battery has given you the leverage to regain control over the Infinix Smart 7 HD device again.

Solution 3: Check For Updates on Infinix Smart 7 HD Smartphones

Another quick remedy to try on your Infinix Smart 7 HD smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Infinix Smart 7 HD smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Infinix Smart 7 HD needs any software updates or not.

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Infinix Smart 7 HD Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Infinix Smart 7 HD smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

Step 2: Define Device Information and Confirm

You will be directed to the Infinix Smart 7 HD device information screen, where you must define the identification parameters of the Infinix Smart 7 HD device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

Step 3: Put Your Infinix Smart 7 HD in Download Mode

Following this, you will have to put your Infinix Smart 7 HD in Download Mode. For that, you need to follow the steps according to the condition of the Infinix Smart 7 HD device:

• For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

• For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Infinix Smart 7 HD device.

Solution 5: Contact the Customer Service Center of Infinix Smart 7 HD

If the issue of the Infinix Smart 7 HD stuck on the “Infinix Smart 7 HD” screen continues, you will have to contact the Infinix Smart 7 HD device’s customer support. With no proper method left for the Infinix Smart 7 HD device, the only effective technique is to visit the authorized store for Infinix Smart 7 HD smartphones and claim the issue with the Infinix Smart 7 HD device. In this way, you might receive or get a fully repaired device with no additional charges if the Infinix Smart 7 HD smartphone is under warranty.

Part 3: How to Avoid Infinix Smart 7 HD Screen Stuck on Boot?

What if you come to know that you can avoid the Infinix Smart 7 HD screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Infinix Smart 7 HD from such miserable conditions:

1. Protect from Malware

The first thing to protect your Infinix Smart 7 HD smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Infinix Smart 7 HD being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Infinix Smart 7 HD smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Infinix Smart 7 HD device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Infinix Smart 7 HD safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Infinix Smart 7 HD smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Infinix Smart 7 HD smartphone.

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Conclusion

With that, this brings the article on Infinix Smart 7 HD smartphones to a conclusion. If you are still facing issues with your Infinix Smart 7 HD stuck on the “Infinix Smart 7 HD” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Infinix Smart 7 HD smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.

How to Resolve Infinix Smart 7 HD Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Infinix Smart 7 HD phones, known for their efficient performance. If your Infinix Smart 7 HD screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Infinix Smart 7 HD not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Infinix Smart 7 HD Screen Unresponsive?

Answering what causes Infinix Smart 7 HD screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Infinix Smart 7 HD 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Infinix Smart 7 HD Screen Unresponsive

Fixing the Infinix Smart 7 HDscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Infinix Smart 7 HD screen unresponsive:

Solution 1. Restart the Infinix Smart 7 HD Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Infinix Smart 7 HD not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Infinix Smart 7 HD device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Infinix Smart 7 HD device. In some of the Infinix Smart 7 HD devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Infinix Smart 7 HD device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Infinix Smart 7 HD 5 can also lead to Infinix Smart 7 HD not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Infinix Smart 7 HD Customer Support

Contacting Infinix Smart 7 HD customer support can also help resolve the Infinix Smart 7 HD screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Infinix Smart 7 HD customer support will help you find the issue and recommend a solution.

It is an excellent option if your Infinix Smart 7 HD device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Infinix Smart 7 HD Device

A common reason for Infinix Smart 7 HD Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Infinix Smart 7 HD device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Infinix Smart 7 HD device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Infinix Smart 7 HD logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Infinix Smart 7 HD device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Infinix Smart 7 HD will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Infinix Smart 7 HD in no time:

Step 1: Launch Settings on your Infinix Smart 7 HD device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Infinix Smart 7 HD Screen being Unresponsive?

Protecting your Infinix Smart 7 HD device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Infinix Smart 7 HD screen from being unresponsive, here are some tips you can follow:

• ****Regular Updates:****You should always ensure that your Infinix Smart 7 HD device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
• ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Infinix Smart 7 HD device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
• ****Delete Unnecessary Apps:****If you have too many apps on your Infinix Smart 7 HD devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
• ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Infinix Smart 7 HD not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

9 Solutions to Fix Process System Isn’t Responding Error on Infinix Smart 7 HD

The “Process system isn’t responding” is a common error that occurs in almost every kind of Android device. Even though most Android smartphone manufacturers have taken a huge leap in the last few years, the operating system still suffers from a few pitfalls. The process system isn’t responding Android is one of those errors that have been reported plenty of times. I definitely understand encountering the ‘Process System Isn’t Responding’ error on your Infinix Smart 7 HD can be frustrating.

However, there are several straightforward methods to resolve this issue. This article will provide a step-by-step guide on how to fix the problem and restore your device to normal functionality.

Before solving any Android system issues, try this Android backup software to take a full backup, in case any data loss happens.

Part 1: Reasons for process system isn’t responding error

There could be plenty of reasons for getting the process system is not responding in Android.

1. Software Glitch: Android systems may experience temporary glitches due to factors like memory management issues, conflicts between apps or services, or system updates.
2. Insufficient System Resources: Low system storage is another reason for getting the error. If you have too many apps on your phone, then it might take a toll on its memory and generate the “process system isn’t responding” prompt.
3. Third-Party Apps: Users have also complained that they receive the “Android process system is not responding” error after installing a new app. If you have installed an app from a source other than Google Play Store, then the chances are that you can get this error. Though, even after installing an app from Play Store, there is a bleak probability of facing this issue as well.
4. Outdated Software: Using outdated apps, particularly system apps or critical components, may lead to compatibility issues with the latest Android version.
5. System Updates: Most of the time, it happens whenever a device is restarted after updating its Android version. Your device could have undergone a bad update or might have had an unsupported driver. This can result in the occurrence of process system not responding issue.
6. Corrupt Cache Files: Corrupted cache files can lead to conflicts and result in error.
7. Overclocking or Modifications: Rooting or modifying the Android device, or applying overclocking settings, can lead to instability and the process system not responding error.
8. Hardware Issues: Rarely, hardware problems like failing components can interfere with the proper functioning of the system.

No matter what the cause is, there are plenty of ways to overcome this issue. We have listed a handful of them in this post.

Part 2: How to Fix Android Process Not Responding? 8 Fixes

When this error occurs, it can disrupt the normal operation of the Infinix Smart 7 HD device, causing apps to freeze or crash. Fortunately, there are several effective methods to address this problem.

Fix 1: Restart your device

This is one of the easiest ways to resolve the process system not responding error. If you are getting this error on your phone, then try to manually restart your device. The way to restart your phone might differ from one device to another. Mostly, it can be done by long-pressing the power button. This will provide different power options. Tap on the “Reboot” one to restart your phone.

If it won’t work, then long press the Power and Volume up buttons at the same time until the screen goes off. Afterward, use the power button again to turn it on.

Fix 2: Reset App Preferences

Sometimes the apps interfere with the Infinix Smart 7 HD device’s settings because they were given permission to access specific functions. It is recommended to allow the asked permission precisely because some suspicious apps can also steal your sensitive data. Here are the straightforward instructions you need to follow to reset the app preferences:

Proceed to the “Apps and Notifications” settings from the Settings app. Next, tap the “See All Apps” option and access the “Three Dots” menu. Here select the “Reset App Preferences” option and confirm the process from the confirmation pop-up.

Fix 3: Free Up Space to Make Sure Android Have Enough Internal Memory

In case the Android internal memory is completely filled, it will slow down the processing speed of the Infinix Smart 7 HD device. Internal memory is vital for the Infinix Smart 7 HD device to run all the background apps or the process required by the OS to run the Infinix Smart 7 HD device efficiently. You can follow these steps to free up some space on your Infinix Smart 7 HD:

Step 1: Open the Settings app on your Infinix Smart 7 HD and access the “Battery and Device Care” option by scrolling down. Next, tap on the “Three Dots” from the top right corner and choose the “Storage Booster” feature.

Step 2: Following this, you can select the data you want to remove from the internal memory. Your device will show the space it will free up for you, and you can press the “Free Up” button to free up the storage.

Fix 4: Enter Safe Mode to Uninstall Suspicious Apps

This issue can also occur if you have installed an app from the Google Play Store with a very low rating or an APK. Unlike Apple App Store, anyone can easily upload their mobile apps on Play Store, so it is important to check the app’s credibility before installing it. Following are the simplified instructions to enter the safe mode and delete all suspicious applications:

Press and hold the “Power” button of your Android and press and hold the “Power Off” option to access the “Safe Mode” feature. Afterward, confirm to enter the safe mode and remove all the suspicious apps from the Infinix Smart 7 HD device. You can do this by holding on to the app and selecting the “Uninstall” option from the pop-up options.

Fix 5: Update All Apps on your Device

Updating the apps is crucial for any Android device to work with high efficiency and performance. Apps are developed to make the users’ daily tasks easy to execute. However, there might be some negligence in the development, which can leave some bugs in the app. These bugs are fixed with time by releasing the new version of the app. To update your Android app, proceed with the following step-by-step instructions:

Step 1: Locate the Play Store from the Android home screen and access it. Then, tap the “Profile” icon from the top right corner and proceed to the “Manage apps and devices” option. Afterward, you can check how many app updates are available from the “Updates available” option. To update the apps, you will have to go inside this option.

Step 2: You can tap on the “Update All” button if you want to update all the apps one by one. Otherwise, you can press the “Update” option adjacent to each app name to update the frequently used ones.

Fix 6: Check the SD card

If you are still getting the process system isn’t responding to Android error, then chances are that there could be an issue with your SD card. Firstly, check if your SD card is working fine or not. If it is corrupted, then get another memory card for your phone. Also, it should have a prominent amount of free storage. You might be facing this issue if the SD card has limited free space.

Also, if you are storing apps on the SD card, then your phone might encounter the process isn’t responding issue whenever you run a respective app. Therefore, you should move apps from your SD card to the phone’s internal memory. To do this, go to your phone’s Settings > Application Manager and select any app. If the app is stored on the SD card, then you will get an option of “Move to devise storage”. Just tap on it and manually move every app to your device storage.

Fix 7: One click to fix the process system isn’t responding error

If all the above tricks don’t get your device out of the process system not responding state, then there may be some system issues on your Android. In this case, an Android repair can successfully fix issues like process system isn’t responding.

Note: Android repair may wipe out existing Android data. Back up your Android data before going on.

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Android repair tool to fix all Android system issues in one click

• Fix all Android system issues like the black screen of death, system UI not working, etc.
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• Supports all the new Infinix Smart 7 HD devices like Galaxy S8, S9, S22, etc.
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Follow the easy steps below to fix process system isn’t responding error:

• 1. Download and install the Dr.Fone tool. Then select “System Repair” from the main window.

• 2. Connect your Infinix Smart 7 HD to the PC. After the Infinix Smart 7 HD device is detected, select the “Android” tab.

• 3. Select and confirm the correct device details of your Android. Then boot your Infinix Smart 7 HD in download mode and proceed.

• 4. Download the firmware and click “Fix Now”.

• 5. After a while, your Android will be repaired with the “process system isn’t responding” error fixed.

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Fix 8: Factory reset Android

It is always considered the most used way to factory reset your phone in order to resolve the process system not responding error. Though, this should be your last resort, as it will wipe off your device’s data entirely. Even if you are performing a factory reset, make sure that you back up your data by using a reliable tool like Wondershare Dr.Fone .

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If your phone is functioning, then you can easily factory reset it by visiting Settings > General > Backup & Restore and selecting the option of “Factory Data Reset”. Your device will display a warning regarding all the data files that would be lost or un-synced. Just tap on the “Reset” button to factory reset your device.

If your device is not functioning or locked, then you can perform the factory reset operation by putting your phone into Recovery mode. Most of the time, it can be done by pressing the Power and Volume up button simultaneously for at least 10 seconds. Though, the key combinations might change from one device to another.

After entering the Recovery mode, go to the “wipe data/factory reset” option using the Volume up and down button. Use the Power button to make a selection. If you get an additional message, then select the “yes – delete all data” option. When it is done, you can simply reboot your device.

Fix 9: Unroot the Infinix Smart 7 HD device

It has been further discovered that the process system isn’t responding error is more common in rooted devices. Therefore, if you also have a rooted Android device, then you can choose to unroot it in order to fix this issue. There are different ways to unroot an Android device. One of the easiest ways to do it is by using the SuperSU app.

You can always download either SuperSU or SuperSU Pro app from its website here . Simply install it on our device and launch it whenever you wish to unroot it. Visit its “Settings” tab and select the option of “Full unroot”.

This will generate a warning message regarding all the repercussions of the unrooting process. Just tap on “Continue” to initiate the process.

If you are using an older version of Android, then you might get another pop-up to restore boot images. Simply make the desired selection and start the process. After a while, your device would be restarted the usual way, and it would be unrooted. Most probably, this will resolve the process system isn’t responding error as well.

Now that you know different ways to fix the process system not responding error, you can easily overcome this issue and make the most out of your device. Simply start with the easy fixes, and if they don’t work, then take extreme measures like unrooting your device or restoring it to factory setting. Also, make sure to back up your data before taking any extreme measures.

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