Infinix Smart 8 Plus Screen Unresponsive? Here’s How to Fix It

Infinix Smart 8 Plus phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Infinix Smart 8 Plus touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Infinix Smart 8 Plus phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Infinix Smart 8 Plus touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Infinix Smart 8 Plus Screen Unresponsive?

There are several reasons why a Infinix Smart 8 Plus phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Infinix Smart 8 Plus screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Infinix Smart 8 Plus Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Infinix Smart 8 Plus device unusable.

• Equipment is worn out: Hardware problems can also cause Infinix Smart 8 Plus screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Infinix Smart 8 Plus model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Infinix Smart 8 Plus Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Infinix Smart 8 Plus Screen Unresponsive

In the previous section, we identified the possible causes of Infinix Smart 8 Plus screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Infinix Smart 8 Plus model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Infinix Smart 8 Plus black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Infinix Smart 8 Plus’s touch screen and power button issues, such as unresponsiveness. By restarting the Infinix Smart 8 Plus device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Infinix Smart 8 Plus device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Infinix Smart 8 Pluslogo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Infinix Smart 8 Plus device from functioning correctly. Leaving the Infinix Smart 8 Plus device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Infinix Smart 8 Plus device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Infinix Smart 8 Plus device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Infinix Smart 8 Plus device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Infinix Smart 8 Plus Y2 and Infinix Smart 8 Plus 5A.

4. Optimize Device Performance

One solution is to optimize the Infinix Smart 8 Plus device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Infinix Smart 8 Plus device and perform a factory reset, which can help reset the Infinix Smart 8 Plus device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Infinix Smart 8 Plus device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Infinix Smart 8 Plus Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Infinix Smart 8 Plus Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Infinix Smart 8 Plus Redmi 5A.
• Select All files on the phoneto make a complete format of the Infinix Smart 8 Plus Redmi 5A.

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Infinix Smart 8 Plus devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Infinix Smart 8 Plus Y2 and Infinix Smart 8 Plus 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Infinix Smart 8 Plus device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Infinix Smart 8 Plus.

How To Avoid A Infinix Smart 8 Plus Screen Unresponsive?

To avoid facing a Infinix Smart 8 Plus screen unresponsive issue, users can take several preventative measures. One important step is to update the Infinix Smart 8 Plus phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Infinix Smart 8 Plus device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Infinix Smart 8 Plus device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Infinix Smart 8 Plus device runs smoothly and reliably.

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Conclusion

Encountering a Infinix Smart 8 Plus screen unresponsive issue can be a common problem for some Infinix Smart 8 Plus phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Infinix Smart 8 Plus phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Infinix Smart 8 Plus phone without any interruptions.

Why Your Infinix Smart 8 Plus Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Infinix Smart 8 Plus screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Infinix Smart 8 Plus Screen Unresponsive Issues

An unresponsive Infinix Smart 8 Plus screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Infinix Smart 8 Plus screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Infinix Smart 8 Plus screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Infinix Smart 8 Plus device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Infinix Smart 8 Plus device shuts down. Then, press and hold the power button to turn the Infinix Smart 8 Plus device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Infinix Smart 8 Plus device and clear any temporary files or processes causing the issue.

Step 1. Leave your Infinix Smart 8 Plus device on until the battery completely drains and the Infinix Smart 8 Plus device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Infinix Smart 8 Plus screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Infinix Smart 8 Plus device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Infinix Smart 8 Plus device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Infinix Smart 8 Plus screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Infinix Smart 8 Plus phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Infinix Smart 8 Plus phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Infinix Smart 8 Plus customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Infinix Smart 8 Plus website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Infinix Smart 8 Plus Screen Unresponsiveness

While Infinix Smart 8 Plus devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Infinix Smart 8 Plus device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Infinix Smart 8 Plus, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Infinix Smart 8 Plus device may become unresponsive due to wear and tear. This can happen to models like the Infinix Smart 8 Plus F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Infinix Smart 8 Plus device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Infinix Smart 8 Plus Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Infinix Smart 8 Plus device itself may be necessary in severe cases. Protecting the Infinix Smart 8 Plus device with a case and handling it carefully to prevent physical damage is important.

While Infinix Smart 8 Plus devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Infinix Smart 8 Plus Screen Unresponsiveness Issue

One of the most effective ways to prevent Infinix Smart 8 Plus Screen unresponsiveness is by keeping the Infinix Smart 8 Plus device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Infinix Smart 8 Plus Screen unresponsiveness is by protecting the Infinix Smart 8 Plus device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Infinix Smart 8 Plus device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Infinix Smart 8 Plus App Store.

Using a reliable tool like Dr. Fone can help prevent Infinix Smart 8 Plus Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Infinix Smart 8 Plus Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Infinix Smart 8 Plus device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Infinix Smart 8 Plus Screen unresponsiveness and keep your device running smoothly.

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Infinix Smart 8 Plus Bootloop Problem, How to Fix it Without Data Loss

Have you, like many other users, faced the bootloop Android problem and wondered what exactly is Android boot loop. Well, Android boot loop is nothing but an error that makes your phone switch on itself every time you manually turn it off. To be precise, when your Infinix Smart 8 Plus does not remain switched off or powered off and starts to boot up automatically after a few seconds, it might be stuck in the boot loop Android.

An Android boot loop is a very common problem and is one of the first symptoms of a soft-bricked device. Also, when your device is experiencing Android boot loop issue, it does not start normally to reach the Home or Locked Screen and remains frozen at the Infinix Smart 8 Plus device’s logo, Recovery Mode or a lit-up screen. Many people fear losing their data and other files due to this error and thus, it is a very confusing situation to be in.

We understand the inconvenience caused, therefore, here are ways to tell you how to fix the bootloop problem in Android devices without losing any important data.

However, before moving on, let us learn a little about the causes for the Android boot loop error.

Part 1: What might cause the bootloop issue on Android?

Android boot loop error might seem weird and unexplainable but it occurs because of some specific reasons.

Firstly, please understand that it is a misnomer that boot loop error occurs only in a rooted device. Boot loop Android error can also occur in a stock device with the original software, ROM, and firmware.

In a rooted device, changes made, such as flashing a new ROM or customized firmware which are not compatible with the Infinix Smart 8 Plus device’s hardware or existing software, can be blamed for the boot loop problem.

Moving on, when your device’s software is unable to communicate with the system files during the start-up process, Android boot loop problem may arise. Such a glitch is caused if you have recently updated the Android version.

Also, corrupt App update files may also cause the bootloop Android issue. Apps and programs downloaded from unknown sources bring in a particular type of virus that prevents you from using your device smoothly.

All-in-all, Android boot loop error is a direct outcome of when you try to tamper with your device’s internal settings.

Hence, if you are looking for ways to guide you about how to fix boot loop issue, you will have to revamp the Infinix Smart 8 Plus device internally by either resetting it or adopting a recovery method.

Read on to know more about how to fix the bootloop error without any data loss when your device suffers from the bootloop Android problem.

Part 2: One click to Fix Android Bootloop without factory reset

If you are trying to figure out how to fix boot loop, the first option you have is the one-click fix to Android Bootloop which involves using the Dr.Fone - System Repair software.

This is designed to repair any data corruption on your device and restores your firmware to its usual working condition.

Dr.Fone - System Repair (Android)

One click to fix boot loop of Android

• #1 Android repair solution from your PC, can fix a wide range of Android system issues, such as boot loop, black screen, etc.
• The software requires no technical expertise, and anybody can use it
• A one-click solution when learning how to fix Android boot loop
• Not require root Android phones.
• Works with most Infinix Smart 8 Plus devices, including the latest Infinix Smart 8 Plus phones like S22
• Simple and easy-to-use user interface

4,689,059 people have downloaded it

To help you get started, here’s a step-by-step guide on how to use Dr.Fone - System Repair.

Note: This method can erase data on your device, including your personal files, so make sure you’ve backed up your device before proceeding.

Step #1 Download the Dr.Fone - System Repair software from the website and install it onto your computer.

Open the software and select the System Repair option from the main menu to fix the Android bootloop error.

Step #2 Connect your Infinix Smart 8 Plus to your computer using the official cable and select the “Android” option from the three menu items. Click “Start” to confirm.

You’ll then need to input the Infinix Smart 8 Plus device information, such as your carrier info, device name, model, and country/region in order to ensure you’re downloading and repairing the correct firmware to your phone.

Step #3 Now you’ll need to put your phone into Download Mode to remove the Android bootloop.

For this, you can simply follow the onscreen instructions for both phones with and without home buttons.

Click “Next”, and the software will begin downloading the firmware repair files.

Step #4 Now you can sit back and watch the magic happen!

Make sure your computer stays connected to the internet, and your device stays connected to your computer throughout the entire process. Once the firmware has been downloaded, it will be automatically installed onto your mobile device, removing the boot loop Android error.

You’ll be notified when the process is done and when you can remove your device and start using free from the boot loop Android error!

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Part 3: Soft reset to fix Android bootloop issue

When your device is stuck in Android boot loop, it does not necessarily mean that it is bricked. Boot loop might be occurring due to a simpler problem which can be fixed by turning off your device. This sounds like a home remedy for a serious problem but it works and resolves the problem most of the time.

Follow the steps given below to soft reset your device:

Turn the Infinix Smart 8 Plus device off and take out its battery.

If you cannot take the battery out, let the phone be off for about 3 to 5 minutes, and then turn it back on.

Simply performing a soft reset on your device can help you if you are looking for solutions for how to fix the bootloop issue. This a very useful method as it does not result in any kind of loss in data and protects all your media files, documents, settings, etc.

In case the Infinix Smart 8 Plus device does not turn on normally and is still stuck in the bootloop Android problem, be prepared to use the troubleshooting techniques given and explained below.

Part 4: Boot into Safe Mode to fix Android boot loop

Booting your Infinix Smart 8 Plus into Safe Mode is a useful troubleshooting step to fix boot loop issues caused by third-party apps. When in Safe Mode, the Infinix Smart 8 Plus device will start up with only essential system apps, and any downloaded apps that might be causing conflicts won’t run. Here’s how you can boot your Infinix Smart 8 Plus into Safe Mode to address the boot loop problem:

Step 1: Power Off Your Device

Hold down the power button until it turns off completely.

Step 2: Access Safe Mode

To enter Safe Mode, follow these steps based on your device model:

• For most Android devices: Press and hold the power button to turn on your device. As soon as the manufacturer’s logo appears, press and hold the Volume Down button until the Infinix Smart 8 Plus device finishes booting. You should see “Safe Mode” displayed in the bottom left or right corner of the screen.
• Some devices might require slightly different key combinations. Refer to your device’s user manual or perform an online search for the specific method to enter Safe Mode for your model.

Step 3: Observe the Infinix Smart 8 Plus device

Once your device has booted into Safe Mode, use it for a while to see if the boot loop issue persists. If the boot loop doesn’t occur in Safe Mode, it indicates that the problem is likely caused by a third-party app.

Step 4: Identify and Uninstall Problematic Apps

Now that you’re in Safe Mode, it’s time to identify the troublesome app. Start by uninstalling recently installed apps one by one until the boot loop problem is resolved. After each uninstallation, restart your device normally to check if the boot loop still occurs. Continue this process until you find the problematic app.

Step 5: Restart Normally

Once you’ve identified and uninstalled the problematic app, restart your device normally to exit Safe Mode. Your Android device should now start up without getting stuck in a boot loop.

By following these steps and using Safe Mode to isolate problematic apps, you can effectively troubleshoot and resolve boot loop issues on your Infinix Smart 8 Plus.

Part 4: Factory reset to fix Android bootloop issue

Factory reset, also known as Hard Reset, is a one-stop solution for all your software resulting in issues. Android boot loop being such problem, can be easily overcome by performing a factory reset.

Please note that all your device’s data and settings will be deleted by adopting this method. However, if you have a Google account signed in on your Infinix Smart 8 Plus, you will be able to retrieve most of your data once the Infinix Smart 8 Plus device turns on.

To factory reset your Android boot loop device, you must first boot into the Recovery Mode screen.

To do this:

Press the volume down button and power button together until you see a screen with multiple options before you.

When you are at the Recovery Mode screen, scroll down using the volume down key, and from the options given, select “Factory Reset” using the power key.

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

This solution is known to fix the boot loop error 9 out of 10 times, but if you still can’t start your Infinix Smart 8 Plus normally, consider using a CWM Recovery to resolve the Android boot loop issue.

Part 5: Use CWM Recovery to fix bootloop on rooted Android

CWM stands for ClockworkMod and it is a very popular custom recovery system. To use this system to solve the boot loop Android error, your Infinix Smart 8 Plus must be rooted with CWM Recovery System which basically means CWM must be downloaded and installed on your device.

Furthermore, to use CWM Recovery to fix boot loop on rooted Android devices, follow the steps given below:

Press the home, power, and volume up buttons to launch the CWM Recovery screen.

Note: you might have to use a different combination of keys to enter into Recovery Mode, depending on your device’s model.

Scroll down using” the volume key to select “Advanced”.

Now select “Wipe” and choose to wipe “Dalvik Cache”.

In this step, select “Mounts and Storage” to click on “Wipe” or “Cache”.

Once this is done, make sure to reboot your Infinix Smart 8 Plus.

This process with successfully fix the Android boot loop error and not cause any loss of data stored on your device stuck in boot loop.

So the bottom line is that boot loop Android issue may seem like an irreparable error but it can be resolved by carefully following the techniques explained above. These methods not only tell you how to fix the bootloop problem but also prevent it from occurring in the future.

An Android boot loop is a common phenomenon with all Android devices because we tend to tamper with our device’s internal settings. Once the ROM, firmware, kernel, etc are damaged or rendered incompatible with the Infinix Smart 8 Plus device’s software, you cannot expect it to function smoothly, hence, the boot loop error occurs. Since you are not the only one suffering from the Android boot loop problem, be rest assured that the ways, given above, to combat it are recommended by users facing similar troubles. So, don’t hesitate and go ahead to try them on.

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