My Videos Aren’t Playing on Motorola Edge 40 Neo – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Motorola Edge 40 Neo more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Motorola Edge 40 Neo

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Motorola Edge 40 Neo in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Motorola Edge 40 Neo to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Motorola Edge 40 Neo was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Motorola Edge 40 Neo, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Android Screen Stuck: General Motorola Edge 40 Neo Partly Screen Unresponsive

Over time, both stuck and dead pixels on phone screens can make it challenging to enjoy your device features, especially if they are in a critical area. In addition to making your phone look less appealing, they can make it hard to use for big tasks like texting, surfing, or taking pictures.

Fortunately, there are ways to overcome this, and one of the best is Dr.Fone. In this article, you will discover more about these broken pixels on phones, which of the different methods works for you, and why it is worth considering. By the end of this article, you will have the knowledge and tools you need to get your phone working like new again.

Part 1: Understanding Stuck and Dead Motorola Edge 40 Neos on Phone Screens

While dead and stuck pixels on the phone may seem similar, there are important distinctions between the two. Read on to discover the differences and what causes them.

Stuck Motorola Edge 40 Neos on Phone

A stuck pixel phone is always on, so it shows up on a touchscreen as a bright, persistent dot of red, green, blue, or white. Combinations are also possible, and although it is usually stationary, this dot occasionally flickers.

Dead Motorola Edge 40 Neos on Smartphones

In contrast to the stuck pixel, the dead pixel subpixels are all left unpowered, turning them off. A dead pixel on the phone is a tiny, persistent rectangle of black or white color on the part of the phone screen not working.

Some Differences Between Stuck and Dead Motorola Edge 40 Neos on Phone

Stuck pixels may have less effect on the user experience than dead pixels on the phone screen since they still display color. But dead pixels may be more disturbing because they are either black or white.

It is easy to mistake stuck and dead pixels on the phone for one other, but they are unique issues with different causes and effects. Read on to understand the differences and how they affect your phone’s display.

• Power. The stuck pixel on your device always receives energy, causing it to display a specific color while the dead pixel is permanently off, resulting in a black spot on your phone screen.
• Possibility of repair. You can quickly fix ****stuck pixels on the phone,****while some may even disappear on their own. However, dead pixels are more challenging to repair.
• Occurrence. The stuck pixel is a common issue that often affects older or less-used displays, while dead pixels rarely appear on digital cameras and sensors.

Factors That Contribute to Stuck and Dead Motorola Edge 40 Neos on Mobile Devices

Stuck and dead pixels on phone screens can happen for various reasons, including manufacturing defects, physical damage, and age-related wear and tear. These broken pixels on the phone can hurt the user experience, and it is essential to know the root causes to prevent them from occurring in the first place.

• Manufacturing defects. During manufacturing, some pixels may not work due to poor quality control, resulting in stuck or dead pixels on the phone In other words, if the power transfer issue isn’t completely fixed, you might see more dead pixels.
• Physical damage. Accidents such as dropping the phone or exposure to extreme heat or cold can damage the screen and cause stuck or dead pixels. For instance, the upper part of the touch screen not workingmay also occur due to pressure on the display when the phone is placed in a pocket with other sharp objects.

• Age-related wear and tear. Over time, the display on your phone may start to wear out, resulting in the appearance of dead or stuck pixels on the phone. It is more common in older devices and those with high usage rates. Factors such as exposure to sunlight or excessive phone use can also contribute to the issue.

Part 2: How To Fix Dead Motorola Edge 40 Neos on Phone Screens on Android Devices

It is essential to have the right tools and knowledge to fix dead pixels on your phone screen. Fortunately, you can use several effective techniques to address the issue. In this section, you will discover step-by-step instructions on how to fix dead pixels on phone screens on Android devices.

Option 1: Check Phone Screen Appearance

Before attempting to fix a dead pixel on a smartphone screen, it is necessary to check its appearance and ensure there is no physical damage.

Step 1: Check for chips, cracks, or any other signs of damage on the screen if your phone touch screen is not working in some areas. If you find any damage, you may need to take your phone to a professional repair shop or consider getting a replacement.

Step 2: If you have a screen protector or case, remove them because they can interfere with the process. This step will allow you to get a clear view of the screen and accurately assess the dead pixel on the phone.

Step 3: Remove any gloves you may be wearing and any stickers placed over the screen or sensors. Gloves and stickers can interfere with the touchscreen and affect the accuracy of fixing the broken pixels on the phone.

Step 4: Finally, ensure that your screen is clean and free from any smudges or dirt that could affect the accuracy of fixing dead pixels on the phone. You can use a microfiber cloth to clean your screen gently, making sure not to apply too much pressure or use any harsh chemicals that could damage the screen.

Option 2: Restart Your Motorola Edge 40 Neo

This method may seem simple, but it can be the most effective solution to your problem. Here is how you restart most smartphones available in the market.

Step 1: Press and hold down the power key on your Motorola Edge 40 Neo until the power menu appears.

Step 2: Select Restart on your phone’s screen. It will initiate a reboot of your device.

Tip:

If your Motorola Edge 40 Neo is unresponsive to the usual restart method because a part of the phone screen is not working, try a forced restart by holding the power button for at least 10 seconds.

Option 3: Check If Stuck Motorola Edge 40 Neo Phone Only Appears in Specific Mobile Apps

If the previous method did not work, check if the stuck pixels on the phone only appear in specific mobile apps. Sometimes, stuck pixels may only show up when using particular apps, so identifying which app is causing the issue can help pinpoint the problem.

Step 1: Put your smartphone in Safe Mode.

Note:

Visit the help page for your device’s manufacturer to learn how to activate and deactivate safe mode. Safe mode disables all downloaded programs momentarily.

Step 2: Try touching the screen while your phone is in safe mode. If the display functions as intended, a specific app is likely causing the issue with the stuck pixel phone display. Next, turn off Safe Mode.

Step 3: To resolve issues related to a problematic app on your phone, remove the most recent downloads one at a time, and restart your phone after each uninstallation. Check if uninstalling the app resolves the issue. Once you know the problematic app, you may install the other applications you deleted again.

Option 4: Perform Factory Data Reset

Consider a factory data reset if the previous options did not resolve your issue with stuck or dead pixels on the phone screen. This process will erase all data from your device, so remember to back up any important information before proceeding.

Step 1: Open the Settings application.

Step 2: Choose System > Reset > Erase all data (factory reset) > Erase all data.

Note:

It is crucial to wait for the system to finish deleting all data during the factory data reset. For instructions tailored to your device, see your manufacturer’s help page.

Option 5: Use Wondershare Dr.Fone

Dealing with the stuck pixels on the phone can be a challenging issue to tackle. Although Dr.Fone may not be able to fix this issue directly, it can still provide support with other problems you might face during the process. This includes content backup and recovery, as well as system repair for other system issues such as a black screen, being stuck in a boot loop, forced termination, and more. In this section, you’ll learn how to use Dr.Fone’s System Repair feature.

Step 1: Install and launch Dr.Fone, then click System Repair.

Step 2: Choose either Android or iPhone, depending on the type of device you have.

Note:

Wondershare Dr.Fone provides support for Motorola Edge 40 Neo S22 as well as other popular Motorola Edge 40 Neo models.

Step 3: Select the type of Android issues your phone has then click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Step 5: Connect your device to your computer and follow the in-app instructions to enter the Download mode, then click Next.

Step 6: Your device will need to have the new Android firmware flashed onto it, which Wondershare Dr.Fone will take care of. Simply wait while the process completes.

Part 3: Benefits of Using Dr.Fone on Phones With Dead Motorola Edge 40 Neos

If your phone’s screen is malfunctioning or some features are inaccessible due to stuck or dead pixels, following the steps to fix dead pixels on the phone may be challenging. Resetting your phone and backing up data can also be a hassle.

The good thing is Dr.Fone can help you with these issues, making the process easier and more efficient. This app offers a variety of benefits and features that can help you find a quick and effective fix for your smartphone.

• Backup and recovery of data. Dr.Fone offers a straightforward way to back up your vital data from iOS and Android smartphones and selectively restore specific files when needed. This feature is essential for those who have lost important files due to a phone’s damage, malfunction, or accidental deletion. It allows you to recover data and avoid potential data loss.

• Ease of use. The software is user-friendly and easy to navigate, making it accessible to anyone without advanced technical knowledge.

• Safety. The software is safe and secure, ensuring that your data is not compromised during the process. This feature is for users concerned about the confidentiality of their data and wants to ensure that their personal information is not shared or stored on the internet.

Part 4: Frequently Asked Questions

Aside from the methods and tools discussed for fixing dead pixels on phone screens and stuck pixels on the phone, you may still have some questions regarding the issues. Whether you are dealing with a single stuck pixel or a cluster of dead pixels, this section aims to provide you with helpful insights.

1. Can Dead Motorola Edge 40 Neos Fix Themselves?

No, a dead pixel on the phone is permanent. There is a much lower chance that dead pixels will self-correct over time. They are often impossible to fix using any of the widely used techniques. Unlike stuck pixels, they rarely have a chance of recovery. Before giving up, verify if the pixel is dead, as stuck pixels may be fixable.

2. Can Dead Motorola Edge 40 Neos Worsen?

Dead pixels cannot spread because each pixel functions independently of the others. Thus, a dead pixel on the phone does not affect surrounding pixels. However, it can be a nuisance for users, especially if it appears in prominent parts of the screen. Call an expert if you see that it is spreading so they can diagnose the issue and assess whether a repair is possible.

3. Why Are Dead Motorola Edge 40 Neos Spreading on My Motorola Edge 40 Neo?

It simply signifies that this specific area of your screen had poor manufacturing quality or is physically damaged if you have a patch of closely spaced dead pixels on your phone. When a group of dead pixels is close together, it indicates localized damage or defect to that specific area. So, the pixels in that region no longer produce light or color.

4. How Many Stuck Motorola Edge 40 Neos Are Acceptable?

It frequently happens throughout the LCD manufacturing process when one or more subpixels enter an unchanging state, leading to a bright or lifeless pixel. Generally speaking, an acceptable display has 1 to 5 fixed subpixels.

In addition, the essential factor in comparing dead pixel policies is whether or not the policy permits the Motorola Edge 40 Neo devices to be returned, swapped, or repaired when this frequent issue arises.

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Conclusion

You have learned the difference between a stuck and dead pixel on the phone. With this knowledge, you can apply the different tools and techniques for removing stuck pixels on phone screens and how to work around dead pixels on the phone screen. Whether using software like Dr.Fone or employing manual methods such as rebooting or cleaning your device, there are various options you can try.

Remember to back up your data before attempting any fixes and to seek professional help if necessary. If you are still experiencing issues with dead pixels on your phone screen, don’t hesitate to contact your device manufacturer for further assistance.

Why Is My Motorola Edge 40 Neo Offline? Troubleshooting Guide

Ever had your Motorola Edge 40 Neo claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Motorola Edge 40 Neo offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Motorola Edge 40 Neo. Let’s get started.

Part 1: Why Does My Motorola Edge 40 Neo Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Motorola Edge 40 Neo showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Motorola Edge 40 Neo. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Motorola Edge 40 Neo offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Motorola Edge 40 Neo can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Motorola Edge 40 Neo might be overly restrictive, preventing the Motorola Edge 40 Neo device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Motorola Edge 40 Neo back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Motorola Edge 40 Neo say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Motorola Edge 40 Neo offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Motorola Edge 40 Neo. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

• Step 3: Confirm your device details

The platform will detect your Motorola Edge 40 Neo’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4: Download firmware.

Follow the instructions to put your Motorola Edge 40 Neo into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Motorola Edge 40 Neo can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.