My Videos Aren’t Playing on Motorola Moto G24 – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Motorola Moto G24 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Motorola Moto G24

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Motorola Moto G24 in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Motorola Moto G24 to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Motorola Moto G24 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Motorola Moto G24, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Motorola Moto G24 Camera Not Working Unexpected Error? Fix It Now

For all its glory and goodness, the Android OS often has its users pulling their hair in frustration at just how buggy the OS can be at times. So, if you’re having one of those days today, we are here to help. Camera app is one of the most used apps on smartphones today. People only launch the app when they want to take a photo, for everything else there’s a dedicated photo gallery app. What happens when you launch the camera app only to realize it threw an error and you missed your photo moment? Don’t throw the phone, not yet. Let us help you out.

Part I: Why Is Android Camera Not Working?

There are a few reasons why the camera app is not working on your Motorola Moto G24.

Low Memory

Camera app does rely heavily on system resources, so in case you have too many apps open and for some reason the OS is not able to manage the resources appropriately for the camera app to function as it should, you will get a camera error.

Low Storage

The camera app needs storage space to save the photos it takes. So, in case your phone is running low on storage space, the camera app would likely malfunction as it would have no way to store the photos it would be taking.

General Bugs And Glitches

OS bugs and general glitches within the OS and the camera app can cause camera not working issue anytime during everyday operation. This is part and parcel of any technology.

Hardware Issues

In the rarest cases, there might have developed an actual hardware issue with the camera system on your Motorola Moto G24. The likely culprit is misuse and abuse, such as a dropped phone or maybe the phone was too hot for extended periods of time, causing hardware issues.

Part II: How To Fix Android Camera Not Working Issue?

So, how to get the Android camera not working problem solved? There are a few ways you can try fixing the camera not working issue on your Motorola Moto G24 right where you are, without needing to take the Motorola Moto G24 device to the manufacturer’s service center.

II.I: Restart The Handset

One of the first things to do any time an app or your phone or tablet does not work like it should, restarting the Motorola Moto G24 device refreshes everything just enough to resolve most commonly occurring issues.

Use the power button on your smartphone to restart your Android handset and see if this resolves the issue.

II.II: Close And Relaunch The Camera App

If the camera app (or any app for that matter) has been in the background for a while and then it is brought to the foreground, there are always chances of it crashing for any reason, or not working as expected. So, closing the app completely and relaunching it is recommended.

Step 1: Launch the app switcher on your specific Android device the way your device manufacturer suggests you to. Usually, it is a swipe up and hold gesture to get into the app switcher.

Step 2: Next, you can choose to close just the camera app or, better yet, close all apps by tapping the Close All button. Flicking any app upwards (quick upward swipe) is how you close an app. If there is no Close All button anywhere, repeat the gesture for all open apps.

II.III: Check App Permissions

These days, thanks to strides in the privacy initiatives, apps need permissions before they can function the way they do. Most of the times, apps such as camera do have the necessary permissions, but sometimes it is possible that the permissions are set incorrectly. To check if the camera app has the requisite permissions, do the following:

Step 1: Go to Settings > Apps > Camera > Permissions.

Step 2: Tap Camera.

Step 3: See if the selected option is Allow Only While Using This App. If not, select it.

II.IV: Clear The Camera App Cache

Clearing the camera app cache is sometimes helpful. To do that:

Step 1: Go to Settings > Apps > Camera and tap Storage Usage.

Step 2: Tap Clear Cache.

II.V: Clear The Photo Gallery App Cache

The camera app is closely tied to the photo gallery app that comes baked in into Android OS. That is because photos that the camera app takes are stored in the photo gallery app. Consequently, if there were any issues in the photo gallery app, that could lead to the camera app not working on Android problem. Here’s how to clear the photo gallery app cache:

Step 1: Go to Settings > Apps > Photos > Storage Usage.

Step 2: Tap Clear Cache.

II.VI: Check For App Updates

This does not happen always, but sometimes, with known bugs and issues, there may be an update released that fixes those bugs and issues that prevent some users from using a given app reliably. Checking for updates is a good step to make sure that your camera app is updated to the latest version possible.

Step 1: Go to Play Store and tap your profile picture on the right.

Step 2: Tap Manage Apps and Device.

Step 3: If there are updates available, Tap Update All to update all apps.

II.VII: Cool The Phone Down

We do not realize the immense power that is packed into the thin smartphone form factor these days. If you have been using the phone to video chat for a while now, you might not realize that the phone has become hot, especially if you are using a desk stand. Same for shooting high-resolution videos; the phone does get quite hot shooting high-resolution videos.

If this is the case, close all apps and let the phone cool down. You might even want to shut the phone off to help cool it faster.

II.VIII: Nudge The Camera System

You may want to tap your camera system (the lenses and surrounding area) gently to see if that gets the camera working. In case it did, this is indicative of a hardware issue, and you should get it checked at the service center at your earliest convenience.

II.IX: Fix Android Camera Not Working Issue In One Click (With Dr.Fone)

Now, if the above fixes have not worked, you might want to repair your Android OS once before you make that appointment with the service centre. And, we have just the app to help you fix your camera not working on Android problem quickly.

Wondershare Dr.Fone is a multi-module app that works on both Windows and macOS and is the only app you will ever need to resolve nearly all of your smartphone and tablet issues that you are likely to encounter. Need to take backups? Dr.Fone Phone Backup has you covered with the ability to take and restore even selective backups, and to any location such as your computer or an external disk as well. Want to transfer WhatsApp chats to a new phone? Use WhatsApp Transfer to do just that! Bought a new phone? Use Phone Transfer to transfer contents from old phone to new, and then use Dr.Fone Data Eraser to securely wipe your old phone before giving it away!

Today, we will use Dr.Fone’s System Repair (Android) module to fix Android camera not working issue quickly.

Download Dr.Fone here.

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Step 1: Launch Dr.Fone app on your PC or Mac.

Step 2: Click System Repair module and then Android.

Step 3: For now, don’t bother with the scenarios given and click Start to go to the next screen.

Step 4: Your Android device will be detected by Dr.Fone. If anything seems incorrect, use the dropdown options to change it, and click Next.

Step 5: Your phone needs to be put into Download mode before it can be repaired. Follow the instructions shown onscreen and click Next.

Step 6: Dr.Fone automatically downloads the most recent firmware for your device and when it is ready, waits for your input. Click Fix Now to start the repair process.

Step 7: You will need to enter a 6-digit code (digit zero, six times – 000000) to confirm and begin the repair process.

When the repair is complete, Dr.Fone shows the final screen as below:

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Conclusion

The camera app on your smartphone is one of the most important apps you use. This is not a game; this is an app that makes previous memories possible for you. So, when you get any of those incorrigible errors that are impossible to make sense of, what do you do? This guide gives you 9 fixes to fix Android camera not working error quickly and easily.

Fixes for Apps Keep Crashing on Motorola Moto G24

The rapid evolution of technology has transformed our smartphones into powerful devices. Presently, with just a few taps, they possess the ability to accomplish a diverse array of tasks. It has been possible due to the extensive availability of mobile applications. However, it can be incredibly frustrating when your favorite apps keep crashing repeatedly.

You’re not alone if you’re an Android user who encounters app crashes. This article will explore ten practical ways to fix apps that keep crashing on Android devices. We will also discuss the causes behind app crashes and how to prevent them.

Part 1: What Are the Causes Behind Apps Keep Crashing on Android?

There are many reasons for the app crashing on Android devices. These reasons range from insufficient storage space to bugs and glitches in the apps. Finding out the root cause of an app crashing is important so that you can find the appropriate solution. Discussed below are some of the reasons why your Android apps keep crashing:

Insufficient Memory

When a device is low on memory, it may struggle to run multiple apps simultaneously. Each app requires memory to store its data and execute its processes. If the available memory is limited, it can cause apps to crash. That happens because they don’t have enough resources to operate properly.

Software Compatibility

Android devices come in various models and run different operating system versions. That’s why it is essential to use apps compatible with your device. Since there are a lot of Android variants, it is hard to optimize apps for all devices. An app not optimized for an Android version or device leads to crashes or malfunctions.

Outdated Apps

Apps are regularly updated to introduce new features, fix bugs, and enhance performance. Using an outdated version of an app may cause instability or compatibility problems. Since the app is not optimized for the current version of Android, it can keep crashing.

Network Problems

Some apps rely heavily on network connectivity to function properly. They need a stable and strong internet connection to perform all the functions. These apps can crash if there are network connectivity issues, such as a weak Wi-Fi or network outage. Unstable connections can disrupt data transmission, making the app’s function challenging.

App Bugs

Despite rigorous testing, apps can still have bugs or coding errors that lead to crashes. Bugs in apps can occur due to various reasons. It mostly relates to incorrect implementation of features or unexpected user interactions. App developers work to identify and fix these bugs, often releasing updates.

Part 2: How to Fix the Apps Keep Crashing on Android?

Once you discover why your Android apps keep crashing, fixing them becomes a lot easier. However, there is no need to worry even if you cannot locate the problem source. Below we have listed 10 general and specialized solutions to fix app crashing:

Fix 1: Check the Internet Connection

As mentioned before, some apps rely on the internet to function. If you don’t have an active internet connection, they will not work. To avoid the app crashing, you need to ensure that the internet connection on your device is working. If you use Wi-Fi, check the router and turn Wi-Fi off and on again. In the case of mobile data, try enabling Airplane mode and then disabling it.

Fix 2: Force Stop the Apps Keep Crashing

If your apps keep crashing, you should try force-closing the targeted app and re-opening it. Doing this will flush out minor bugs and glitches from the app. These temporary bugs and glitches can occur due to various reasons and hamper the app’s working. Use the following steps to force stop the app that keeps crashing and re-open it:

• Step 1: On your Motorola Moto G24, move the app icon and press it to select “App Info.” On the App Info screen, tap the “Force Stop” button to force close the app. The button can be either on the down left or down right corner.

• Step 2: After force closing the app, relaunch it and see if the app crashing issue is resolved.

Fix 3: Restart your Android Device

In case restarting the app hasn’t worked, you should try restarting your Motorola Moto G24. Rebooting your device reset all the processes and apps in the Motorola Moto G24 device. It helps remove conflicts between different apps, which can be the cause of your apps keep crashing on Android. To reboot your Motorola Moto G24, adhere to the following guidelines:

• Step: Press and hold the “Power” key until you see the power menu on the screen. Here, tap the “Restart/Reboot” button to restart your Motorola Moto G24.

Fix 4: Update the Android OS

Not updating your Android OS for a long while can cause many performance issues in your device. One of these issues is the incompatibility with the latest apps. That’s why make sure that your Motorola Moto G24 is running the latest available version of the operating system. You can check and update the Android OS of your device using these steps:

• Step 1: Launch the Settings app on your Motorola Moto G24 and scroll down to select “Software Update.” On the next screen, tap “Download and Install” to look for new updates.

• Step 2: During the update process, ensure you have a stable internet connection. Moreover, your device should be fully charged to avoid any complications.

Fix 5: Clear the App Cache

Have you tried clearing the cache of the app that keeps crashing? The app cache consists of temporary files and data that are stored to enhance app performance. However, if the app cache becomes corrupted, it can cause crashes. In such a situation, clearing the app cache can help resolve the app crashing issue. To clear the app cache on your Motorola Moto G24, follow these steps:

• Step 1: Navigate to your targeted app icon and long-press it. Now, tap “App Info” from the pop-up menu to access app information.

• Step 2: Following this, press “Storage,” and on the following screen, hit “Clear Cache.” It will clean the cache for the targeted app.

Fix 6: Reinstall the Buggy App

Bugs in the app can prove a nightmare and hard to remove from the app. If your apps keep crashing due to bugs, it is best to uninstall and then reinstall the app. It will help you eliminate any corrupted files or settings that might be causing the crashes. Given below are the steps needed to uninstall and reinstall the apps on Android device:

• Step 1: Go to the problematic app on your device and press the app icon for a while. Select “Uninstall” and remove the app by pressing “OK.”

• Step 2: After removing the app, go to Google Play Store and find the targeted app. Here, tap “Install” to reinstall the app on your device.

Fix 7: Check the App Permissions

Sometimes, app crashes can occur due to improper or conflicting permissions. Whenever you install an app on your device, it needs related permission to function. If you have not granted the required permissions, the apps will not function, leading to apps keep crashing on Android. You can check the app permissions using the following procedure:

• Step 1: You will need to launch Settings on your Motorola Moto G24 and tap “Apps.” Here find and select the targeted app to open App Info.

• Step 2: On the App Info screen, press “Permissions” to access all permission settings. Here, ensure that your app has the required permissions.

Fix 8: Check and Clear the Phone Storage

Insufficient storage space on your device can also lead to app crashes. Check the available storage space on your Motorola Moto G24 and ensure it has enough free space. If the storage is full, consider deleting unnecessary files or apps to create more space. Explained below is the process to check and free up storage on Android devices:

• Step 1: Open Settings on your Motorola Moto G24 and scroll down to find and select “Battery and Device Care.” Here, tap “Storage” to view the Motorola Moto G24 device storage.

• Step 2: Here, you will see detailed information about everything stored on your device. If the storage space is full, remove the unnecessary data.

Fix 9: Reboot Into Safe Mode

It can be hard to find the app crashing root cause if it happens due to conflicts between different apps. In such scenarios, the best way to find the problematic apps is to use Safe Mode on your device. Safe Mode disables all third-party apps, allowing you to determine if the crashes are caused by a specific app. Follow the process given below to reboot your device into Safe Mode:

• Step 1: Press and hold the “Volume Down” and “Power” buttons together for 3 seconds to access the power menu. Here, long-press the “Power Off” option.

• Step 2: Press the “Power Off” button until “Restart in Safe Mode” appears on the screen. Now reboot the Motorola Moto G24 device into Safe Mode. To exit Safe Mode, you will need to restart the phone.

Fix 10: 100% Working Solution to Fix the Android Apps Keep Crashing – Wondershare Dr.Fone

Trying to fix an app crashing with multiple methods can be a tiring and frustrating experience. That’s why the best option is always to find and use a specialized Android system repair tool. The best Android repair tool currently available is Wondershare Dr.Fone. It is a comprehensive system repairing tool that can fix almost all system issues in Android devices.

Using Wondershare Dr.Fone, you can fix issues like apps crashing, black screen of death, Play Store not working, and many more. Furthermore, you do not need any technical skills to use Wondershare Dr.Fone to repair your Android system issues.

Main Features of Wondershare Dr.Fone

• Wondershare Dr.Fone is a specialized tool for fixing problems with Motorola Moto G24 devices, including the latest Motorola Moto G24 phones.
• It supports the Android system repair feature for over 1000 Android phones across the spectrum.
• With this tool, you can also fix bricked Android devices with ease.

Step to Fix the Android Apps Keep Crashing via Wondershare Dr.Fone

The process of fixing apps that keeps crashing on Android devices is straightforward when using Wondershare Dr.Fone. Here are the simple steps you need to follow to fix the app crashing:

• Step 1: Access System Repair from Toolbox

Open Wondershare Dr.Fone on your system after installation and select “System Repair” from the “Toolbox.” Now connect your Motorola Moto G24 using a USB cable and select “Android” in Wondershare Dr.Fone.

• Step 2: Provide Your Android Device Information

Click “Start” to initiate the repair process and provide your device information. You will need to provide device details like Brand, Name, Model, Country, and Carrier. Now, check the “I agree with the warning, and I am ready to proceed” box and tap “Next.”

• Step 3: Repair the Apps Keeps Crashing on Android

Follow the on-screen instruction to activate Download Mode on your device. Wondershare Dr.Fone will download the related firmware once you have enabled Download Mode. Afterward, click “Fix Now” and confirm your action by inserting the “000000” code. Now, wait for the repair process to finish.

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Conclusion

To sum up, if your apps keep crashing on Android, you can resolve it in many ways. Using the fixes given in this article, you can improve apps’ performance and reduce crashes. However, if you’re looking for a reliable and convenient solution, we highly recommend Wondershare Dr.Fone.

With its clean interface and powerful features, Wondershare Dr.Fone stands out as the best choice to fix app crashes. It provides a comprehensive toolkit to diagnose and resolve various software issues.

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