My Videos Aren’t Playing on Motorola Moto G73 5G – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Motorola Moto G73 5G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Motorola Moto G73 5G

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Motorola Moto G73 5G in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Motorola Moto G73 5G to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Motorola Moto G73 5G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Motorola Moto G73 5G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

How to Fix It: Motorola Moto G73 5G Won’t Turn On

Did your Motorola Moto G73 5G decide to go on vacation and refuses to turn on? If your Motorola Moto G73 5G won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Motorola Moto G73 5G Won’t Turn On

If you cannot find any reason why your Motorola Moto G73 5G will not switch on, here are some possible reasons:

1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
2. Your phone’s battery may be out of charge.
3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Motorola Moto G73 5G, it freezes or crash soon after.
4. Your device is clogged up with dust and lint causing the hardware to not work properly.
5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

• It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
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• Recover photos, videos, contacts, messages, call logs, and more.
• Compatible with Motorola Moto G73 5G devices.

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If your Motorola Moto G73 5G won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Motorola Moto G73 5G to the computer using a USB cable.

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

Look up for your device – pick the Motorola Moto G73 5G device Name and Device Model. Advance by clicking on the Next button.

Step 4: Go into your Motorola Moto G73 5G’s Download Mode.

The data recovery tool will guide you on how you can go into your Motorola Moto G73 5G’s Download Mode. You should be getting a step-by-step guide on your computer.

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Motorola Moto G73 5G to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

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The real fix to issues like “Android phone will not switch on”

• This tool is aptly effective for all the latest Motorola Moto G73 5G devices.
• With a high success rate for fixing Android devices, Dr.Fone - System Repair (Android) ranks at the top.
• This is a single click application to fix all Android system issues effortlessly.
• It is the first tool to repair all Android system issues in the industry.
• It is intuitive and requires no tech expertise to work with.

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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Motorola Moto G73 5G device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

Step 3: Now, over the Motorola Moto G73 5G device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

Phase 2: Enter ‘Download’ mode for fixing your Motorola Moto G73 5G

Step 1: You need to put your Motorola Moto G73 5G in Download mode for resolving the Android phone will not switch on.

• For the Motorola Moto G73 5G device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

• For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

1. For any Android devices, remove the battery (considering the battery of your Motorola Moto G73 5G can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Motorola Moto G73 5G device.
3. Should the first two steps do not work, charge your Motorola Moto G73 5G to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
4. If there are any connected hardware e.g. SD card, remove them from the Motorola Moto G73 5G device.
5. Start your Motorola Moto G73 5G in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
7. Send your Motorola Moto G73 5G to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Motorola Moto G73 5G

There are several reasons as to why your Motorola Moto G73 5G won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Motorola Moto G73 5G.

I. Hardware

• Remember that the components that make your Motorola Moto G73 5G is sensitive. To protect these components from being damaged, use a good guard casing.
• Take apart your Motorola Moto G73 5G and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

• It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
• Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
• Install reliable anti-virus and anti-malware software to safeguard your Motorola Moto G73 5G from malicious attacks.
• Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Motorola Moto G73 5G won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.

How to Fix Android.Process.Media Has Stopped on Motorola Moto G73 5G

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

• 1. Moving from one custom ROM to another can cause this error to occur
• 2. A failed firmware upgrade may also be to blame
• 3. A virus attack can also result in this error among many others
• 4. Restoring apps via a Titanium backup is also a major cause
• 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Motorola Moto G73 5G. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

• One-click to back up Android data to the computer.
• Preview and selectively restore the backup to any Android device.
• Supports 8000+ Android devices.
• There is no data lost during backup, export, or restore.

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Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Step 2. Connect your device

Then connect your Motorola Moto G73 5G to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Motorola Moto G73 5G, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Motorola Moto G73 5G device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

• Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
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• Supports all the new Motorola Moto G73 5G devices like Galaxy S8, S9, S22, etc.
• Step-by-step instructions provided. No technical skills required.

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Step 1. Connect your Motorola Moto G73 5G

After launching Dr.Fone, click on “System Repair” from the main window.

Then connect your Motorola Moto G73 5G with the correct cable and choose “Android” > click “Start”.

In the Motorola Moto G73 5G device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

Step 2. Repair your Motorola Moto G73 5G in Download mode.

Read and follow the guide here to boot your Motorola Moto G73 5G in Download mode.

Then click “Next” to start downloading the firmware.

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Motorola Moto G73 5G device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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