My Videos Aren’t Playing on Nokia C12 – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Nokia C12 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Nokia C12

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Nokia C12 in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Nokia C12 to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Nokia C12 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Nokia C12, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

4 Solutions to Fix Unfortunately Your App Has Stopped Error on Nokia C12

We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”

Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.

Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.

Part 1: Why your App stops working suddenly?

Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.

The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.

Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.

There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.

Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.

Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’

Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.

The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.

If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.

How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error

Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.

Step #1 - Acquire the Software

Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.

Step #2 - Connect Your Android Device

Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Nokia C12 using the official cable.

From the next menu, select the ‘Android Repair’ option and press ‘Start’.

Step #3 - Input Information & Repair

Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.

Follow the on-screen instructions on how to then boot your Nokia C12 in Download mode.

Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!

This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.

Part 3: Fix your App has unfortunately stopped by clearing App Cache

Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.

First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.

Follow the steps given below to learn how to clear App cache:

• Visit “Settings”  to find an option named “Apps”.

• Tap on “Apps” and look for the App which has suddenly stopped.

• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.

• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.

Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.

Part 4: Fix your App has unfortunately stopped by the fresh installation

Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.

Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:

• Visit “Settings” and search for “Application Manager” or “Apps”.

• Select the App you wish to uninstall, say, for example, “Messenger”.

• From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.

To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.

This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.

Part 5: Fix your App has unfortunately stopped by factory reset

Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.

Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:

• Visit “Settings” by clicking the settings icon, as shown below.

• Now select “Backup and Reset” and move on.

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.

Android Safe Mode - How to Turn off Safe Mode on Nokia C12?

Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.

Part 1: How to turn off safe mode on Android?

This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.

Method 1: Restarting the Nokia C12 device

This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.

Step 1 – Tap and hold the power button of your Nokia C12.

Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)

Step 3 – Now, your phone will boot up in some time and you can see the Nokia C12 device is no more on safe mode.

This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.

Method 2: Do a soft reset:

The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.

Step 1 – Tap and hold the power button.

Step 2 – Now, select “Power off” from the given option. This will make your device off.

Step 3 – Wait a few seconds and then turn it on again.

This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Nokia C12 device is the safe mode, follow the next method.

Method 3: Break all power

This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.

Step 1 – Take the back cover off from the Nokia C12 device and remove the battery. (Not all devices will give you this facility)

Step 2 – Take out the SIM card.

Step 3 – Reinsert the SIM card and insert the battery again.

Step 4 – Turn the Nokia C12 device on by tapping and holding the power button.

Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.

Method 4: Wipe the cache of the Nokia C12 device.

The cache of the Nokia C12 device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.

Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.

Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.

Step 3 – Now follow on-screen instruction and your device will be rebooted.

After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.

Method 5: Factory data reset

To factory data reset, you have to follow the below steps.

Step 1 – Enter in the recovery mode by following the steps mentioned earlier.

Step 2 – Now select “Factory data reset” from the given options.

Step 3 – Now, follow the on-screen instructions and your device will be factory reset.

After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.

Watch the video below to turn off safe mode on your phone:

Part 2: How to put the phone in safe mode?

If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.

Before this, remember to take a backup of your Nokia C12. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.

Dr.Fone - Phone Backup (Android)_

Flexibly Backup and Restore Android Data

• Selectively backup Android data to the computer with one click.
• Preview and restore the backup to any Android devices.
• Supports 8000+ Android devices.
• There is no data lost during backup, export, or restore.

Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.

To enter the safe mode, follow the instructions below.

Step  1 – First of all, long press the power button and let the Power options appear.

Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.

If you are using Android version 4.2 or earlier, turn off the Nokia C12 device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Nokia C12 device to boot in safe mode.

Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.

Part 3: Safe mode on Android FAQs

In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.

1. Why is My Nokia C12 on safe mode?

This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.

2. Safe mode won’t turn off on My Nokia C12

For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.

The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.

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