My Videos Arent Playing on Nokia G310 – What Can I Do? | Dr.fone

My Videos Arent Playing on Nokia G310 – What Can I Do? | Dr.fone

Abel Lv11

My Videos Aren’t Playing on Nokia G310 – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Nokia G310 more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Nokia G310

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Nokia G310 in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Nokia G310 to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Nokia G310 was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Nokia G310, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

safe Downloadsafe & secure

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

How to Resolve Nokia G310 Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Nokia G310 phones, known for their efficient performance. If your Nokia G310 screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Nokia G310 not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Nokia G310 Screen Unresponsive?

Answering what causes Nokia G310 screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Nokia G310 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Nokia G310 Screen Unresponsive

Fixing the Nokia G310screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Nokia G310 screen unresponsive:

Solution 1. Restart the Nokia G310 Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Nokia G310 not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Nokia G310 device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Nokia G310 device. In some of the Nokia G310 devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Nokia G310 device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Nokia G310 5 can also lead to Nokia G310 not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Nokia G310 Customer Support

Contacting Nokia G310 customer support can also help resolve the Nokia G310 screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Nokia G310 customer support will help you find the issue and recommend a solution.

It is an excellent option if your Nokia G310 device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Nokia G310 Device

A common reason for Nokia G310 Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Nokia G310 device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Nokia G310 device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Nokia G310 logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Nokia G310 device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Nokia G310 will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Nokia G310 in no time:

Step 1: Launch Settings on your Nokia G310 device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Nokia G310 Screen being Unresponsive?

Protecting your Nokia G310 device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Nokia G310 screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Nokia G310 device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Nokia G310 device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Nokia G310 devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Nokia G310 not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Want to Uninstall Google Play Service from Nokia G310? Here is How

In this article, you will learn the pros and cons of uninstalling Google Play services, as well as a free root tool to help you do this.

Acts as a one-stop destination to download various kinds of apps from the Play Store. The Play service also provides a way to manage these apps without much hassle. From uninstalling to updating an app, all of this can be done with Google Play service. Nevertheless, there are times when users wish to uninstall Google Play services. To start with, it takes a lot of storage and makes it pretty tough for users to manage their devices. To help you, we will let you know how to uninstall Google Play Store in this informative post.

Part 1: Reason you might want to get rid of Google Play Service

Before we proceed and discuss different ways on how to update Play Store after uninstalling updates, it is important to cover the basics. We have heard plenty of users who wish to uninstall Google Play services, but are not sure of the repercussions. One of the main reasons is that it consumes a lot of space on phone’s storage. Not just that, it only consumes plenty of battery as well.

If your device is giving the insufficient storage warning, then you need to start by clearing your phone’s data. It is observed that the Google Play Service accumulates most of the data in a device. This leads to users looking for different ways to how to uninstall Google Play Store.

Part 2: What will it affect to uninstall Google Play Service?

If you think that Google Play Service only provides a platform to download new apps, then you are wrong. It provides several other functions that might alter the way you use your smartphone. It is linked with other essential Google services as well, like Google Maps, Gmail, Google Music, etc. After uninstalling the Google Play Service, you might face trouble using various essential apps.

Furthermore, it might tamper with the overall functionality of your device as well. For instance, you could encounter network issues, messaging problems, app crashing, and more. Since the Play Service is closely associated with Android system, it might have a prominent effect on your phone. If you have a rooted device, then you can easily install custom ROM and resolve these issues. Though, for a non-rooted device, overcoming these problems could be a big hurdle.

Part 3: How to disable Google Play Service?

By now, you already know all the repercussions of getting rid of Google Play Services permanently. Before you learn how to update Play Store after uninstalling updates, be sure whether you wish to uninstall Google Play Services or not. You can also choose to simply disable the services as well. If you face any severe issue afterward, then you can always enable the services manually.

To disable the Google Play Services, just go to your phone’s Settings > Applications > All and open Google Play Services. You will get to know about the app’s detail and a few other options here. Just tap on the “Disable” button. It will generate another pop-up message. Confirm it by tapping on the “Ok” button. This will disable Google Play Services on your device. Later, you can follow the same drill to enable it as well.

uninstall google play services-open Google Play Services

Now when you know how to uninstall Google Play Store on your device, you can easily customize it. Get rid of any kind of problem you are facing due to lack of storage or battery issues related to Google Play services after following these instructions. Feel free to drop a comment below if you face any setback while following this tutorial.


Also read:

  • Title: My Videos Arent Playing on Nokia G310 – What Can I Do? | Dr.fone
  • Author: Abel
  • Created at : 2024-05-19 03:59:05
  • Updated at : 2024-05-20 03:59:05
  • Link: https://fix-guide.techidaily.com/my-videos-arent-playing-on-nokia-g310-what-can-i-do-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.