My Videos Aren’t Playing on Nubia Z50 Ultra – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Nubia Z50 Ultra more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Nubia Z50 Ultra

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Nubia Z50 Ultra in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Nubia Z50 Ultra to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Nubia Z50 Ultra was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Nubia Z50 Ultra, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Fix Unfortunately Settings Has Stopped on Nubia Z50 Ultra Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Nubia Z50 Ultra. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Nubia Z50 Ultra device’s performance.

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Nubia Z50 Ultra device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

• Part 1: Clear the cache of Settings and Google Play Service
• Part 2: Clear the Android phone’s RAM and retry
• Part 3: Uninstall the Google update
• Part 4: Uninstall the custom ROM or re-flash the stock ROM
• Part 5: Wipe cache partition to restore Settings
• Part 6: Factory reset your Android
• Part 7: Check and update Android OS

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

1. Open “Settings” on your Nubia Z50 Ultra and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
2. In the list of applications, look for “Settings” and open it.
3. Now, select “Storage” followed by “Clear Cache”.

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Nubia Z50 Ultra device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

1. Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
   Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Nubia Z50 Ultra device you own.
2. Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

1. Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
2. Now, head to all the apps and select “Google Play Store” from there.
3. Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Nubia Z50 Ultra, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Nubia Z50 Ultra devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Settings Has Stopped”

• You needn’t be a tech-savvy to use this
• Supports a wide range of Android devices easily, 1000+ being more precise
• One-click tool and supports any sort of Android system issue
• Higher success rate along with millions of trusted users
• Trustworthy and offers an extremely easy interface

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How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Step 2: Get the Phone Connected

With the help of a USB cable, plug your Nubia Z50 Ultra into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Nubia Z50 Ultra will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Nubia Z50 Ultra device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Nubia Z50 Ultra users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

1. Primarily, turn off the Nubia Z50 Ultra device and enter the recovery mode by pressing the respective key combinations.
2. You will notice a Recovery screen on your device.
3. On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
4. On reaching the required option, press the “Power” button to start wiping.
5. Once finished, click the reboot option and the Nubia Z50 Ultra device will be rebooted, fixing the issue hopefully.

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Nubia Z50 Ultra device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

1. In the “Settings, go to “Backup and Reset”.
2. Tap on “Factory data reset” followed by “Reset device”.
3. Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Nubia Z50 Ultra device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

1. Go to “Settings” and tap “About Phone” on your device.
2. Now, hit on “System Update” and the Nubia Z50 Ultra device will look for any available update.
3. If there is any, go along with the prompts to install it and make your phone even smarter.

Conclusion

If your Nubia Z50 Ultra shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

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7 Solutions to Fix Error Code 963 on Google Play Of Nubia Z50 Ultra

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

• The tool is recommended for its higher success rate.
• Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
• It’s considered as the first tool that offers one-click operation for Android repairing.
• There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Nubia Z50 Ultra prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Nubia Z50 Ultra device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Nubia Z50 Ultra and PC

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Nubia Z50 Ultra or tablet entered in Download mode. For this, following are the steps to be taken:

If the Nubia Z50 Ultra device contains Home button:

• Turn the Nubia Z50 Ultra device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

If the Nubia Z50 Ultra device contains no Home button:

• Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

Step 4 – Within a while, the Google play error 963 will be vanished.

Part 3: 6 Common Solutions to fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

Now select “Google Play Store” from “All” Apps.

In this step, click on “Uninstall Updates” as shown below.

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Nubia Z50 Ultra device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

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