My Videos Arent Playing on Realme Narzo 60 Pro 5G – What Can I Do? | Dr.fone

My Videos Arent Playing on Realme Narzo 60 Pro 5G – What Can I Do? | Dr.fone

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My Videos Aren’t Playing on Realme Narzo 60 Pro 5G – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Realme Narzo 60 Pro 5G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Realme Narzo 60 Pro 5G

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Realme Narzo 60 Pro 5G in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Realme Narzo 60 Pro 5G to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Realme Narzo 60 Pro 5G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Realme Narzo 60 Pro 5G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Best Methods for Realme Narzo 60 Pro 5G Won’t Turn On

The Realme Narzo 60 Pro 5G 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Realme Narzo 60 Pro 5G 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Realme Narzo 60 Pro 5G 3. Should you encounter this setback, follow this guide diligently to revive your Realme Narzo 60 Pro 5G 3 and have it up and running again.

Scenario 1. Phone Not Charged

A Realme Narzo 60 Pro 5G 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

damaged charging cable

Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

power source issues

Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

charging port issues google pixel

Scenario 2. Check for Damages

Sometimes, a Realme Narzo 60 Pro 5G 3 might not turn on due to physical damage incurred by the Realme Narzo 60 Pro 5G device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Realme Narzo 60 Pro 5G 4 won’t turn on.

Reason 1. Physical Impact or Dropping

Solution: If the Realme Narzo 60 Pro 5G 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Realme Narzo 60 Pro 5G device from turning on. Consider professional repair services if necessary.

google pixel physical damage

Reason 2. Water or Moisture Exposure

Solution: If the Realme Narzo 60 Pro 5G 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Realme Narzo 60 Pro 5G device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Realme Narzo 60 Pro 5G device dry completely before attempting to power it on.

google pixel water damage

Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Realme Narzo 60 Pro 5G device. You should seek professional assistance from authorized service centers.

google pixel hardware malfunction

Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Realme Narzo 60 Pro 5G 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Realme Narzo 60 Pro 5G 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

google pixel device stuck boot loop

Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Realme Narzo 60 Pro 5G device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

put google pixel in safe mode

Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Realme Narzo 60 Pro 5G 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Realme Narzo 60 Pro 5G. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

Key Features of Wondershare Dr.Fone

  1. Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
  2. It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
  3. This tool is compatible with all the mainstream Realme Narzo 60 Pro 5G models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Realme Narzo 60 Pro 5G. Go through the steps mentioned below to use Dr.Fone for the repair process.

  • Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

launch dr fone android repair

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  • Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Realme Narzo 60 Pro 5G device and hit the “Next” option. Then, you need to put your Realme Narzo 60 Pro 5G on Download Mode following the on-screen instructions.

set device properties and proceed

  • Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Realme Narzo 60 Pro 5G device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

confirm firmware installation

  • Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

repair android device successfully

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Realme Narzo 60 Pro 5G 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Realme Narzo 60 Pro 5G device’s system. It potentially my Realme Narzo 60 Pro 5G 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Realme Narzo 60 Pro 5G device from turning on or functioning properly.

Reason 1. System Freeze or Unresponsive Device

Solution: If the Realme Narzo 60 Pro 5G 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Realme Narzo 60 Pro 5G device to shut down and reboot, potentially resolving the issue.

perform power cycle google pixel

Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Realme Narzo 60 Pro 5G device’s battery performance and refreshes the system. Allow the Realme Narzo 60 Pro 5G 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Realme Narzo 60 Pro 5G 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Realme Narzo 60 Pro 5G device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Realme Narzo 60 Pro 5G 3 won’t turn on. This can hinder the functionality of the Realme Narzo 60 Pro 5G device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Realme Narzo 60 Pro 5G device to its default settings and resolve underlying issues.

reset settings google pixel

Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Realme Narzo 60 Pro 5G 3/4. This process erases all user data, apps, settings, and files stored on the Realme Narzo 60 Pro 5G device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Realme Narzo 60 Pro 5G 3/4

  • Step 1. Access the “Settings” application on your Realme Narzo 60 Pro 5G 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

open system settings google pixel

  • Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

factory reset google pixel

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Realme Narzo 60 Pro 5G 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Realme Narzo 60 Pro 5G device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Realme Narzo 60 Pro 5G device’s startup routine, causing Realme Narzo 60 Pro 5G 4 won’t turn on.

Reason 1. Third-Party Apps Interference

Solution: Start by booting the Realme Narzo 60 Pro 5G 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Realme Narzo 60 Pro 5G device without interference from downloaded applications.

reboot google pixel to safe mode

Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Realme Narzo 60 Pro 5G device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Realme Narzo 60 Pro 5G device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

uninstall app in google pixel

Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Realme Narzo 60 Pro 5G device, verify whether the problem persists.

clear storage and cache

Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

update app to latest version

Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Realme Narzo 60 Pro 5G 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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4 Ways to Fix Android Blue Screen of Death On Realme Narzo 60 Pro 5G

Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.

Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.

Read on to learn more about the Android screen of death and ways to combat it.

Part 1: How to rescue data on Realme Narzo 60 Pro 5G with blue screen of death?

The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Realme Narzo 60 Pro 5G phones and tabs, especially Realme Narzo 60 Pro 5G devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Realme Narzo 60 Pro 5G devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Realme Narzo 60 Pro 5G devices.

3,145,271 people have downloaded it

Follow the steps given below to extract data when you experience an Android screen of death:

1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.

2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.

android blue screen of death-data extraction

3. And then choose “Recover from Broken Phone” from the program’s screen.

android blue screen of death-select file types

4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.

android blue screen of death-select fault type

5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.

android blue screen of death-select phone model

6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Realme Narzo 60 Pro 5G and hit “Next”. An example of what to do to reach Download Mode is shown below.

android blue screen of death-boot in download mode

7. Finally, let the software recognize your Realme Narzo 60 Pro 5G, and start to download the recovery package for your device.

android blue screen of death-download recovery package

8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.

android blue screen of death-extract files

The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.

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Part 2: One click to fix the Android blue screen of death

We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.

This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Realme Narzo 60 Pro 5G logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.

Dr.Fone - System Repair (Android)

Easy and effective solution to fix the Android blue screen of death

  • Every kind of Android system error and problem is resolved.
  • It is the premier Android repair software in the market.
  • All the latest Realme Narzo 60 Pro 5G devices are supported by this program.
  • Android blue screen of death can be fixed with a single click.
  • Easy to use and no technical skills are needed to operate it.

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Note: _ Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Realme Narzo 60 Pro 5G. So backing up your Android seems a viable option._

Phase 1: Connecting your Android after preparing it

Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.

fix Android blue screen of death by android repair

Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.

start to fix Android blue screen of death

Step 3: Over the Realme Narzo 60 Pro 5G device information window, select all relevant data about your device followed by the ‘Next’ button.

select data to fix Android blue screen of death

Phase 2: Initiate repairing after entering ‘Download’ mode

Step 1: Get the Realme Narzo 60 Pro 5G device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –

  • On a ‘Home’ button-less device – you need to switch off the Realme Narzo 60 Pro 5G device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.

fix android without home key

  • On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.

fix android with home key

Step 2: Tap the ‘Next’ button to download firmware.

download firmware to fix android without home key

Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.

android system repaired

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Part 3: Force Restart Your Realme Narzo 60 Pro 5G

A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Realme Narzo 60 Pro 5G:

Step: On your Realme Narzo 60 Pro 5G, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.

force restart android phone

Part 4: Remove phone battery to fix blue screen of death

The best home remedy to fix any kind of Android screen of death remove the Realme Narzo 60 Pro 5G device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.

1. Open the back cover of your Realme Narzo 60 Pro 5G and carefully remove its battery.

android blue screen of death-remove the battery

2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.

3. Now reinsert the battery and attach the back cover.

4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.

Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.

Part 5: Put out your SIM Card/SD card and reinsert

In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.

Part 6: Clean or change the LCD connector

If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.

clean or change the lcd connector

Part 7: Update to the latest Android version

Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:

Step: Open the Settings app on your Realme Narzo 60 Pro 5G by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.

update the android os

Part 8: How to fix the Android blue screen of death by factory reset?

The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.

Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:

Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.

android blue screen of death-recovery mode

Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.

android blue screen of death-wipe data factory reset

Now use the power button to select it and wait for the Realme Narzo 60 Pro 5G device to reboot automatically.

You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.

Part 9: What Should You Do if Android Still Stuck on Blue Screen?

Have you tried all the methods, and your Realme Narzo 60 Pro 5G is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.

The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Realme Narzo 60 Pro 5G.

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Also read:

  • Title: My Videos Arent Playing on Realme Narzo 60 Pro 5G – What Can I Do? | Dr.fone
  • Author: Abel
  • Created at : 2024-11-27 01:11:53
  • Updated at : 2024-12-03 22:46:37
  • Link: https://fix-guide.techidaily.com/my-videos-arent-playing-on-realme-narzo-60-pro-5g-what-can-i-do-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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My Videos Arent Playing on Realme Narzo 60 Pro 5G – What Can I Do? | Dr.fone