My Videos Aren’t Playing on Samsung Galaxy S24 Ultra – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Samsung Galaxy S24 Ultra more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Samsung Galaxy S24 Ultra

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Samsung Galaxy S24 Ultra in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Samsung Galaxy S24 Ultra to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Samsung Galaxy S24 Ultra was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Samsung Galaxy S24 Ultra, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

What To Do When Samsung Galaxy S24 Ultra Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

• The light of the phone is blinking but the Samsung Galaxy S24 Ultra device is not responding.
• The phone is hanging and freezing very frequently.
• The mobile is rebooting and crashing more often and the battery is draining a lot faster.
• Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Samsung Galaxy S24 Ultra device’s display remains blank, and you are unable to interact with the Samsung Galaxy S24 Ultra device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

• Install incompatible apps or apps with bugs and viruses.
• Have bugs or errors in the Android operating system.
• Keep the mobile charged for long after it’s fully charged.
• Use a non-compatible charger.
• Use an old battery.
• Incorrectly install or incomplete system updates.
• Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Samsung Galaxy S24 Ultra device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Samsung Galaxy S24 Ultra Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

• Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
• Recover photos, videos, contacts, messages, call logs, and more.
• Highest retrieval rate in the industry.
• Compatible with most Samsung Galaxy S24 Ultra devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

• 3.1 One click to fix the black screen of death
• 3.2 Force restart your Samsung Galaxy S24 Ultra
• 3.3 Check and clean your phone
• 3.4 Remove the battery
• 3.5 Recharge the Samsung Galaxy S24 Ultra device
• 3.6 Wipe cache partition to fix black screen of death
• 3.7 Uninstall incompatible apps
• 3.8 Reboot to safe mode
• 3.9 Factory reset to fix Android black screen of death

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

• Fix all Android system issues like a black screen of death, OTA update failures, etc.
• Update the firmware of Android devices. No technical skills are required.
• Support all the new Samsung Galaxy S24 Ultra devices like Galaxy S22, S23, etc.
• Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Samsung Galaxy S24 Ultra out of the black screen of death:

1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

   

2. Select “System Repair” from the home page, and then click on the “Android “.

   

3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

   

4. Boot your Android into Download mode by following the on-screen demonstrations.

   

5. Then the tool will download the Android firmware and flash the new firmware to your Samsung Galaxy S24 Ultra.

   

6. A moment later, your Samsung Galaxy S24 Ultra will be repaired completely, and the black screen of death will be fixed.

   

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Samsung Galaxy S24 Ultra

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Samsung Galaxy S24 Ultra, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Samsung Galaxy S24 Ultra device restarts.

Step 1: For Samsung Galaxy S24 Ultra devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Samsung Galaxy S24 Ultra device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Samsung Galaxy S24 Ultra device

If your Samsung Galaxy S24 Ultra screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Samsung Galaxy S24 Ultra turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Samsung Galaxy S24 Ultra.

Step 2: Boot the Samsung Galaxy S24 Ultra device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Samsung Galaxy S24 Ultra devices:

• For older Samsung Galaxy S24 Ultra devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
• For newer Samsung Galaxy S24 Ultra devices without the home button: Press and hold the Volume Up button and the Power button together.
• If the Samsung Galaxy S24 Ultra device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Samsung Galaxy S24 Ultra device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Samsung Galaxy S24 Ultra device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Samsung Galaxy S24 Ultra device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

Step 6: Now restart the Samsung Galaxy S24 Ultra device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Samsung Galaxy S24 Ultra device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Samsung Galaxy S24 Ultra device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

• Install apps from trusted suppliers only.
• Use security or antivirus software on your device.
• Take a backup at regular intervals.
• Always keep Android OS updated.
• Don’t keep your mobile charged for a long duration after a full charge.
• If your battery gets old, replace it soon.
• Keep your device’s storage well-maintained. Regularly delete unnecessary data.
• Close unused apps running in the background to conserve system resources.
• Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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6 Solutions to Fix Error 505 in Google Play Store on Samsung Galaxy S24 Ultra

In case you are receiving the error code 505 while downloading an application from Google play store and have no clue what is it, then this is the right article for you. In this article we are covering the reasons behind the occurrence of Google play error 505. Not only that, we are also providing 6 solutions to fix the error code 505. Usually, this error is seen with Android 5.0 Lollipop version and occurs at the time when you try to install the already downloaded application making it hard to run the app.

Such an error is a kind of permission error. That is, in case you have two similar kinds of applications such as banking apps and both looking for similar kind of permission, causes conflict error named as error 505.

The occurrence chance is more in the old operating systems, 4 KitKat, Android version 4. Let us then proceed to know more about this error 505.

Part 1: Reasons for Google Play error 505

As per the report by some users, error 505 occurs in certain apps such as Weather App, SBI, ITV, Adobe Air 15, We Chat etc.

To have the right idea about the problem, we have listed all the reasons of it occurrence below:

• Google play store is not updated or refreshed (Causes the error during the downloading process)
• Due to installation of an outdated version (In case your Android version is outdated may result in error in the installation process)
• Cache memory(Is the redundant data occurs due to search history)
• Application is not compatible with the Android OS (If the app you are downloading is not the updated may cause error)
• Adobe air app
• Data crash (Many time app or Google play store crashed crashes after downloading it, reason may be some bugs, so many apps are open, less memory etc.)

Now that we know the reasons, let us also learn about the solutions that will guide you to resolve the error code 505.

Part 2: 6 Solutions to fix error code 505

Any error that occurs during downloading or installation process not only hinders with the new app but also takes a large amount of our time to solve the issue. To check that, let us go through the 6 solutions one by one.

Solution 1: One click to make error code 505 disappear

The most common cause for error code 505 pop-up is that Android system files that underpin the Google Play module are corrupted. To make error code 505 disappear in this condition, you should have your Android system repaired.

Dr.Fone - System Repair (Android)

One click to repair Android system and make error code 505 disappear

• Fix all Android system issues like error code 505, error code 495, error code 963, etc.
• One click to fix error code 505. No technical skills required.
• Supports all the new Samsung Galaxy S24 Ultra devices like Galaxy S8, S9, etc.
• Easy-to-understand instructions provided on each screen.

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Now, you just need to follow these Android repair steps to fix error code 505:

Note: Android repair needs to flash the system firmware, which may erase existing Android data. To prevent data loss, back up all the important data from Android to PC .

Step1: Download the Dr.Fone - System Repair (Android) program , install and launch it. The following interface will pop up.

Step2: Select the “Android Repair” among the 3 tabs, connect your Android to PC, and click “Start”.

Step3: Choose the correct device details from each field, confirm them and continue.

Step4: Boot your Android in download mode, then start downloading the firmware of your device.

Step5: After the Samsung Galaxy S24 Ultra device firmware is downloaded, the tool will start repairing your Android.

Step6: When your Android is repaired, the error code 505 will disappear.

Solution 2: Check whether Download Manger is ON or not

Many times download manager is set to disable due to which you are not able to download or install the app. So, it is required to make a check whether the download manager is set on or off. So that your installation process will work properly. The process to enable the download manager is as follows.

>Go to Settings

>Select the Application Manger or App (Option depends upon the Samsung Galaxy S24 Ultra device)

At the top, an option will appear

>Swipe right till you locate Download manager at top of the screen of the Samsung Galaxy S24 Ultra device

>Then Select Enable

Enabling download manager to give permission to the Samsung Galaxy S24 Ultra device to start the download or installation process.

Solution 3: Updating to the latest version of OS of your Samsung Galaxy S24 Ultra

Working with an old operating system is ok, but many times old version also creates some problem and is the main reason behind the occurrence of any bug or error. So, updating the older version act like a rescue to get rid of any such issue or bug. The Process of updation is quite simple; you just need to follow the below steps and your device is ready to get updated to the latest version. Steps are:

• >Go to Settings
• >Select about Phone
• >Click on System Update
• >Check for updates
• >Click on Update
• >Need to click on Install (if any update is available)

Solution 4: Clearing the cache memory from Google services Framework and Google play store

While browsing data online or through Google play store some cache memory get stored for the fast access to the pages. Below mentioned simple steps will help you in clearing out the cache memory from Google services framework and Google play store.

Process to clear the Cache memory for Google Services Framework

• >Go to Settings
• >Select Applications
• >Click on Manage Applications
• >Click to select ‘ALL’
• >Click on Google services framework
• >Select ‘Clear data and clear cache’

That will remove the cache memory of your Google services framework

Steps to Cache memory of Google Play Store

• >Go to Settings
• >Applications
• >Manage Applications
• >Click to select ‘ALL’
• >Select Google Play store
• >Clear data and clear cache

It will clear the cache of Google play store

Clearing the cache memory remove the extra temporary memory, thus free up space for the further installation process.

Solution 5: Reinstalling play store Updates

The reason behind the installation error code 505 might be Google play store updates.

Due to continuous updation of new apps and services Google Play store used to be flooded with so many updates or sometimes does not updated properly. That sometimes caused the problem in dealing with app installation. Resolving the issue is important to make your play store ready for future updation and installation.

• >Go to Settings
• >Visit Application Manager or Apps
• >Select Google Play Store
• >Click on Uninstalling Updates
• >A Message will appear ‘Change play store app to factory version’- Accept it
• >Now Open Google play store>It will refresh the updates within 5 to 10 minutes(So you need to keep your internet connection on while Google play store is updating its store for new updates.)

Solution 6: Third party App

In the case, error 505 occur due to the installation of two or more apps with duplicate permission of data, as many times we use to install two similar kind of app that creates the situation where both seeking out for somewhat similar permissions for the installation. The manual finding is a long and tiring process. Then you can take the assistance of ‘Lucky Patcher App’ to find out which app is creating the conflict. This app will assist you in finding out the duplicity if any and then modifying it. Through this app, once you will find out which particular app is causing the conflict, then you can delete that conflicting app from your phone so that problem of error code 505 gets sort out.

Download link: https://www.luckypatchers.com/download/

Note: If still, you are in the state of trouble to solve the issue of error code 505 then Google Play help center is here to look out all troubles related to app store and its service. You can check out the details by visiting the following link:

https://support.google.com/googleplay/?hl=en-IN#topic=3364260

Or call them at their call center number regarding the issue.

Bonus FAQ about Google Play error

Q1: What is a 505 error code?

The HyperText Transfer Protocol (HTTP) error 505: HTTP Version Not Supported response status code means that the HTTP version used in the request is not supported by the server.

Q2: What is a 506 error?

The 506 error code is a frequent error when operating the Google Play Store. You will sometimes see this error code when you are downloading an app. The app may seem to be downloading just fine when suddenly, near the end of the installation, an error occurs, and a message pops up saying, “App could not be downloaded due to an error 506.”

Q3: How to fix the 506?

Solution 1: Restart your device which can help solve most problems.

Solution 2: Remove the SD card safely.

Solution 3: Correct date and time if it is wrong.

Solution 4: Add your Google Account again.

Solution 5: Clear Google Play Store data and cache.

However, sometimes the five simple couldn’t work anymore. A system repair software can be helpful quickly. We really recommend the Dr.Fone - System Repair (Android) , only a few minutes, the error will be fixed.

Conclusion

Not being able to download or install the app is very frustrating and time-consuming also. Therefore, in this article, we went through the reasons behind the occurrence error code 505 as well as resolving the issue by following five effective methods. I hope that you would be able to sort out the error 505 by following above methods thus would be able to install the application without further delay.

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