My Videos Aren’t Playing on Tecno Spark 10 Pro – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Tecno Spark 10 Pro more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Tecno Spark 10 Pro

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Tecno Spark 10 Pro in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Tecno Spark 10 Pro to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Tecno Spark 10 Pro was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Tecno Spark 10 Pro, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

App Won’t Open on Your Tecno Spark 10 Pro? Here Are All Fixes

It is not a very rare phenomenon where an App won’t open, crash abruptly or face trouble while launching on an Android device. Many Android phone users also add to the fact that whenever they try to launch an App, it keeps loading but does not run smoothly, as it should in normal circumstances.

In such a scenario it is obvious for Android Smartphone users to look for possible solutions for such a random error so that their App/Apps load and work normally.

Many people are also interested in knowing about the causes behind why an App won’t open or why multiple/all Apps won’t open. This article will answer your query about why won’t my App open on an Android phone by listing a few probable causes for the problem.

Here are all the fixes you need if an App won’t open on your Tecno Spark 10 Pro. Read on to find out all about why Apps won’t open on your Tecno Spark 10 Pro and solutions to overcome such a problem.

Part 1: Possible reasons for Apps won’t open

If you are an Android phone user and face a problem while trying to open an App on your device, you will ask yourself “Why won’t my App open?”. To answer your question and explain to you why an App won’t open on your phone, here are some probable and simple reasons to make you understand the real problem.

It is appropriate to tag our generation as smartphone addicts because we use smartphones for anything and everything. All our important information, such as photos, videos, audio files, documents, notes, calendars, emails, etc, are stored on our phones. This causes a major storage/space problem in our phones and a shortage of storage space is one of the main reasons why an App won’t open or why all Apps won’t open on your Tecno Spark 10 Pro. To see how much of your storage space is occupied by Apps, go to “Settings” and select “Application Manager”.

Another possible reason for Apps to crash or why an App won’t open is a possible data crash. This may occur due to an unstable internet connection or various other background software interruptions.

The causes for the problem to occur are many and no specific reason can be established as the only reason why Apps won’t open on your Tecno Spark 10 Pro. There are a lot of speculations about why such a problem occurs and persists, but it is more important to focus on how to fix if a particular App won’t open or if all Apps won’t open on Android.

Part 2: Quickest solution to fix apps won’t open on Android

You have already understood ‘why won’t your app open?’ at the start of this article. But, you are not happy with the traditional solutions to fix the app won’t open issue.

Well, in such a case Dr.Fone - System Repair (Android) can prove to be your savior. It resolves failed Android system update issues, crashing apps, and black screen of death. It can also get an unresponsive or bricked Android device or boot loop stuck device fixed with one click.

Dr.Fone - System Repair (Android)

Why won’t my app open? The quick fix is here!

• This is the first software in the industry that repairs Android systems.
• All the latest Tecno Spark 10 Pro tablets and mobiles are compatible with it.
• With single-click operation, fixing the app won’t open problems is super easy.
• No technical skills are needed to use the tool.
• The high success rate for Tecno Spark 10 Pro Android device issue fixing.

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Here comes the detailed guide to fix apps won’t open problem using Dr.Fone - System Repair (Android)

Note: When you are up to fixing apps won’t open issues, make sure to back up your Tecno Spark 10 Pro beforehand. These processes might lead to data erasing and you don’t want to suffer data loss this way.

Phase 1: Preparation and connection of Android device

Step 1: Post-installation and launch of Dr.Fone on your computer, you got to press the ‘System Repair’ tab. Connect the Android device later.

Step 2: Hit the ‘Android Repair’ located on the left panel followed by tapping the ‘Start’ button.

Step 3: Feed your Tecno Spark 10 Pro details under the Tecno Spark 10 Pro device information screen. Please check the warning and press the ‘Next’ button right after that.

Phase 2: Repairing your Tecno Spark 10 Pro under ‘Download’ mode

Step 1: You got to boot the Android device under Download mode, as it’s important. The steps for that are as follows –

• Android devise with a ‘Home’ button – Press together ‘Volume Down’, ‘Home’, and ‘Power’ buttons together for 5 to 10 seconds after turning off the Tecno Spark 10 Pro device. Release them afterward and click the ‘Volume Up’ button to get into the ‘Download’ mode.

• When there is no ‘Home’ button – Turn off the Tecno Spark 10 Pro device and then for 5 to 10 seconds, keep the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons pressed. Tap the ‘Volume Up’ button after releasing all the buttons to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button starts downloading the Android firmware.

Step 3: Once Dr.Fone - System Repair (Android) verifies the downloaded firmware, it begins fixing the app won’t open the issue asap.

Part 3: 3 Common fixes if a particular App won’t open

In this segment, we will discuss the three best ways to help you fix the problem if only a particular App won’t open/launch/ run and takes an indefinite time to load.

1. Update the App

It is always advisable to keep your Android software as well as your Apps up-to-date and you must constantly check for any updates which may be available in the Google Play Store.

Follow the steps given below to update the app which won’t open on your phone:

• Visit Google Play Store on your Tecno Spark 10 Pro.

• Now select “My Apps & Games” from the main menu.

• In this step, you may click on “Update All” to update all Apps for which an update is available or manually select the Apps which you wish to Update.

Once the App is updated, close all Apps and tabs running in the background. Now try to launch the app once again. If it opens, your problem is solved. If not, DO NOT worry as there are more ways to help you.

2. Force Stop the App

Closing the App completely which won’t open on your phone is a good idea. To make sure that no operations are running in the background related to the App, you must “Force Stop” it. Doing this is extremely simple and all you need to do is follow the steps given herein under:

• Visit “Settings” on your phone.

• Click on “Apps” to see a list of all the Apps on your Tecno Spark 10 Pro.

• Select the App which won’t open.

• Now click on “Force Stop” as shown below.

3. Clear App Cache and Data

This method resolves the issue to a great extent by wiping off unnecessary App content from your device.

Carefully follow the step-by-step instructions given below to clear all App cache and data:

• Visit “Settings” and select “Apps”.

• From the list of Apps that appears, select the App that won’t open.

• Now tap on “Clear Cache” and “Clear data” directly or under “Storage”.

Part 4: 3 Common fix if all Apps won’t open on Android

In this segment, we will discuss solutions to the problem if all your Apps won’t open. They are simple and easy to follow and solve the error in no time.

1. Android updates

Firstly, it is very important to keep your Android software updated at all times as an old Android version might not support new Apps or updated Apps.

To update your software:

• Visit “Settings” and keep going downwards.

• Now select “About Phone”.

• From the options available on the screen, tap on “System Updates”

• In this step, if you are prompted for an update, follow the instruction given and do so.

Updating your Android software solves most of your problems. This method might sound weird but works wonders when it comes to App related issues.

2. Restart the phone

Restarting your Tecno Spark 10 Pro to fix an error might sound old school but it gives good results when your Apps won’t open. Restarting your phone is fairly simple. All you need to do is:

• Long press the power button.

• Now click on “Restart”.

Your phone will automatically restart and once it does, you can try to launch the App. You may also restart your Tecno Spark 10 Pro by pressing the power button for about 15-20 seconds.

3. Reset Factory Settings

This method is a little tedious and must be last on your list. Also, make sure you take a backup of all your data and contents stored on your Tecno Spark 10 Pro and this solution will completely wipe off your phone making as good as a new smartphone.

To Factory Reset your Tecno Spark 10 Pro, carefully follow the guidelines given below:

• Visit “Settings” to find the “Backup and reset” option as shown in the screenshot below.

• Now click on “Factory Data Reset”>“Reset Device”>“Erase Everything”

Your phone will now reboot and will be required to set up from scratch.

“Why Won’t my App open” is a question asked by many Android phone users who fear that the problem occurs due to a virus attack or a system failure. However, this is not the case. The reason for the error to the surface is quite minor and can be fixed by you, sitting at home, without resorting to any kind of technical or external assistance. The solutions listed above are easy to understand and not very time-consuming.

So go ahead and try them out now!

4 Solutions to Fix Unfortunately Your App Has Stopped Error on Tecno Spark 10 Pro

We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”

Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.

Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.

Part 1: Why your App stops working suddenly?

Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.

The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.

Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.

There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.

Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.

Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’

Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.

The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.

If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.

How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error

Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.

Step #1 - Acquire the Software

Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.

Step #2 - Connect Your Android Device

Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Tecno Spark 10 Pro using the official cable.

From the next menu, select the ‘Android Repair’ option and press ‘Start’.

Step #3 - Input Information & Repair

Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.

Follow the on-screen instructions on how to then boot your Tecno Spark 10 Pro in Download mode.

Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!

This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.

Part 3: Fix your App has unfortunately stopped by clearing App Cache

Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.

First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.

Follow the steps given below to learn how to clear App cache:

• Visit “Settings”  to find an option named “Apps”.

• Tap on “Apps” and look for the App which has suddenly stopped.

• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.

• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.

Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.

Part 4: Fix your App has unfortunately stopped by the fresh installation

Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.

Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:

• Visit “Settings” and search for “Application Manager” or “Apps”.

• Select the App you wish to uninstall, say, for example, “Messenger”.

• From the options that appear before you, click on “Uninstall” to delete the App from your device.

You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.

To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.

This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.

Part 5: Fix your App has unfortunately stopped by factory reset

Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.

Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:

• Visit “Settings” by clicking the settings icon, as shown below.

• Now select “Backup and Reset” and move on.

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.