My Videos Aren’t Playing on Tecno Spark 20C – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Tecno Spark 20C more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Tecno Spark 20C

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Tecno Spark 20C in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Tecno Spark 20C to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Tecno Spark 20C was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Tecno Spark 20C, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Tecno Spark 20C Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Tecno Spark 20C for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Tecno Spark 20C C31, known to provide durability of the next level, is taking up the latest shelves of Tecno Spark 20C smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Tecno Spark 20C users involves the screen stuck in the boot. If your Tecno Spark 20C is stuck on the “Tecno Spark 20C” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Tecno Spark 20C users find solutions for their stuck screens on the boot.

Part 1: What Causes Tecno Spark 20C Screen Stuck on Boot?

Has your Tecno Spark 20C recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Tecno Spark 20C being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Tecno Spark 20C smartphones:

• The Device is Damped in Liquid

It is entirely possible that your Tecno Spark 20C smartphone is immersed in water. With a smartphone dipped in liquid, the Tecno Spark 20C device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

• Soft-Bricked Device

There are multiple conditions where your Tecno Spark 20C smartphone can get soft-bricked. It majorly happens when a particular function in the Tecno Spark 20C device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

• Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Tecno Spark 20C, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

• Software Update Required

A software update on your Tecno Spark 20C smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Tecno Spark 20C Screen Stuck on Boot

Do you seek to resolve the problem of the Tecno Spark 20C Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Tecno Spark 20C screen.

Solution 1: Force Restart Tecno Spark 20C

The first and most proclaimed technique to refresh Tecno Spark 20C devices under such a problem is to force restart them. If the Tecno Spark 20C device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Tecno Spark 20C device vibrates or restarts by showing the screen again.

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Tecno Spark 20C is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Tecno Spark 20C device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Tecno Spark 20C device will be as good as new. Draining the battery has given you the leverage to regain control over the Tecno Spark 20C device again.

Solution 3: Check For Updates on Tecno Spark 20C Smartphones

Another quick remedy to try on your Tecno Spark 20C smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Tecno Spark 20C smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Tecno Spark 20C needs any software updates or not.

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Tecno Spark 20C Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Tecno Spark 20C smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

Step 2: Define Device Information and Confirm

You will be directed to the Tecno Spark 20C device information screen, where you must define the identification parameters of the Tecno Spark 20C device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

Step 3: Put Your Tecno Spark 20C in Download Mode

Following this, you will have to put your Tecno Spark 20C in Download Mode. For that, you need to follow the steps according to the condition of the Tecno Spark 20C device:

• For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

• For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Tecno Spark 20C device.

Solution 5: Contact the Customer Service Center of Tecno Spark 20C

If the issue of the Tecno Spark 20C stuck on the “Tecno Spark 20C” screen continues, you will have to contact the Tecno Spark 20C device’s customer support. With no proper method left for the Tecno Spark 20C device, the only effective technique is to visit the authorized store for Tecno Spark 20C smartphones and claim the issue with the Tecno Spark 20C device. In this way, you might receive or get a fully repaired device with no additional charges if the Tecno Spark 20C smartphone is under warranty.

Part 3: How to Avoid Tecno Spark 20C Screen Stuck on Boot?

What if you come to know that you can avoid the Tecno Spark 20C screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Tecno Spark 20C from such miserable conditions:

1. Protect from Malware

The first thing to protect your Tecno Spark 20C smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Tecno Spark 20C being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Tecno Spark 20C smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Tecno Spark 20C device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Tecno Spark 20C safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Tecno Spark 20C smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Tecno Spark 20C smartphone.

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Conclusion

With that, this brings the article on Tecno Spark 20C smartphones to a conclusion. If you are still facing issues with your Tecno Spark 20C stuck on the “Tecno Spark 20C” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Tecno Spark 20C smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.

Reasons for Tecno Spark 20C Stuck on Startup Screen and Ways To Fix Them

There are many reasons why phones get stuck on the boot screen. It could be something as simple as physical damage or more complicated related to software problems. Having your phone stuck on the logo screen, or boot screen is annoying, and it is no surprise that people will find ways to fix this issue when encountered.

This article will share the possible reasons why your phone is stuck on the boot screen. This article will share three possible reasons for this problem and three valuable tips to help fix this issue. If all else fails, there is an application that is recommended and is sure to solve your issue in no time. Keep on reading to find out more!

It is not uncommon for phones to be stuck on the startup screen, but finding out why this happens is tricky. This section identified some of the top reasons your cellphone could have gotten stuck on the startup screen.

Physical Damage to the Phone

If you accidentally dropped your phone or knocked it on a hard surface, you could have damaged the internal hardware of your phone. This could affect your phone’s ability to reboot and result in your phone being stuck on the boot screen.

If you are 100% certain that your phone has gone through physical damage, you should seek professional help to have your phone repaired or checked. It is advised not to fix this problem yourself as your phone’s internal parts are complicated and delicate. Look for an official phone repair store and get your phone fixed for issues like your phone getting stuck on the logo.

Liquid Damage

It is not common for your phone to expose to water. Rain or water splashes are unavoidable; sometimes, your phone gets wet. Little exposure to water on the surfaces of your phone is fine. However, if you fall into a pool with your phone or drop it in a puddle of water, your phone will likely suffer from liquid damage.

Even the tiniest water droplet that seeped into your phone could damage the internal hardware of your device, often leaving you with your phone stuck on the boot screen. The first thing to do when you accidentally submerge your phone in the water is to check if the water has damaged your phone.

For iPhone users, look for the water damage indicator. If you see that it has turned from white to red, it has suffered from water damage. You have two options if your phone has suffered liquid damage. One is dismantling your phone and letting it dry for at least 48 hours. Two is bringing your phone to a repair shop to fix it.

Software Issues

Software issues are probably the most common reason your phone is stuck on the logo screen. Eight times out of ten, software issues are either caused by a failed software update, using an older version of the operating system, or having a jailbroken phone. When the software does not successfully update, the phone will have no operating system, as the old system was erased before the new software was installed.

The older operating system is also not desired as your phone typically will send periodic updates to make sure your phone is up-to-date and free from bugs. Running applications on an older operating system might lead to issues like the phone being stuck on the boot screen or the logo. Hence, updating your phone to the latest software version would be better.

Part 2. 3 Helpful Ways To Fix Phones Stuck on Boot Screen

After understanding the common problems on why your phone is stuck on the startup screen page, here are three easy solutions to try solving yourself at home.

Hard reboot your phone

To quickly fix any of your phone issues, especially when stuck on the startup screen, perform a hard reboot. The term hard reboot means turning your device off and on again. You might think this is a simple option, but this is a tried and tested method that might work on a minor glitch that results in your smartphone getting stuck on the startup screen page.

Here is an example of performing a hard reboot for an Android phone such as Tecno Spark 20C. Preess and hold the Power and Volume Down buttons simultaneously for more than 7 seconds to perform the hard reboot.

Put your phone in recovery mode

If a hard reboot does not work, a natural next step is to try going into recovery mode. The recovery mode is specially designed to solve any software-related issues. It is important to note that entering recovery mode will delete all your corrupted files and replace them with a functional operating system. Hence, back up all your files to ensure you retain all your information.

Here is a step-by-step process for putting your Tecno Spark 20C or Redmi smartphone in recovery mode.

Step 1: Tap and press the Power button to switch off your Tecno Spark 20C/Redmi phone

Step 2:Hold the Volume Up and the Power buttons at the same time, then release the keys when the Main menu of Recovery mode appears on the screen.

Step 3: You can use the volumes buttons to navigate up and down and press the Power key to confirm the selection.

Factory Reset

If you do not want to attempt recovery mode, you can try resolving the issue of your phone being stuck on the startup screen through Factory Reset. Factory Reset, also called Hard Reset, erases all information and data on your device. As a result, it will return to the settings and recover the data it used to have when leaving the factory.

Here is an example of putting your Samsang smartphone into the Factory Reset DFU mode.

Step 1: Open the Settings application on your phone and tap General Management.

Step 2: Go to Reset > Factory data reset.

Step 3: Swipe to and tap Reset.

Note: Before carrying out a factory reset, you need to input the password of your Tecno Spark 20C Account.

Bonus Tip: Best App To Solve Phone Stuck on Boot Screen

If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an application called Wondershare Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your phone back to a state like it was brand new. Being stuck on the startup screen page will be a problem of the past.

The following steps will show you how to use Dr.Fone to perform system repair on your phone.

Step 1: To the Dr.Fone application using the link above and click on System Repair.

Step 2: Depending on the Tecno Spark 20C device you are using, choose either Android or iPhone.

Step 3: In the next window, select the issue you are facing and click Start.

Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.

Tip: Make sure the information you input is accurate, as it will affect the system repair if the information is inaccurate.

Step 5: Connect your device to your computer and follow the instructions on the screen to enter Download mode. Click on Next to proceed to the next step.

Step 6: Wait for the process to complete, and a new firmware will be updated on your device. Power on your phone and check if the issue still exists.

Frequently Asked Questions

The following are interesting and frequently asked questions about how to solve boot loops.

1. What is a boot loop?

A boot loop describes a process when Your Tecno Spark 20C stays stuck in a circle of rebooting. When your phone is stuck on the startup screen, one of the strategies you will try is to restart your device. However, when your phone gets stuck in a boot loop, it is your device’s way of trying to turn it off and on again to fix the issue.

Since there is an issue with the booting process, it will keep running into the same error repeatedly, calling the boot loop. When trapped in a boot loop, your device will keep turning off and on. Most boot loop issues are software-related, such as a wrong system update.

2. How do you fix a boot loop?

When stuck in a boot loop, there are different troubleshooting methods for other devices. For Android phones, force your phone into its Recovery mode; from there, you can restore a previous backup. This backup could be from when the boot loop did not exist, so recovery to that backup could quickly solve the problem.

For iPhones, it is the same concept as the Android, restore your phone to the previous backup. You can use iTunes to restore a previously stored backup on your computer.

3. How to prevent a boot loop?

A boot loop typically starts when there is a change to your system before a reboot cycle. Most issues are software-related, such as having to do a system upgrade gone wrong or a problem that doesn’t mesh. One way to prevent this is to perform a software or system upgrade constantly. Make your phone juiced to prevent it from turning off mid-way when updating.

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Conclusion

This article summarizes some of the possible reasons why your phone is stuck on the boot screen. It demonstrated three useful strategies to overcome your phone stuck in the boot with ease. However, if all the above methods do not work, why not try Dr.Fone-System Repair?

Dr.Fone-System Repair repairs the operating system issues and fixes the issue with your phone. Once you power on your phone again, you can rest assured that it will be like new.

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