OnePlus Ace 2 Pro Screen Unresponsive? Heres How to Fix It | Dr.fone

OnePlus Ace 2 Pro Screen Unresponsive? Heres How to Fix It | Dr.fone

Abel Lv11

OnePlus Ace 2 Pro Screen Unresponsive? Here’s How to Fix It

OnePlus Ace 2 Pro phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a OnePlus Ace 2 Pro touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for OnePlus Ace 2 Pro phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your OnePlus Ace 2 Pro touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A OnePlus Ace 2 Pro Screen Unresponsive?

There are several reasons why a OnePlus Ace 2 Pro phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of OnePlus Ace 2 Pro screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some OnePlus Ace 2 Pro Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the OnePlus Ace 2 Pro device unusable.

  • Equipment is worn out: Hardware problems can also cause OnePlus Ace 2 Pro screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any OnePlus Ace 2 Pro model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, OnePlus Ace 2 Pro Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A OnePlus Ace 2 Pro Screen Unresponsive

In the previous section, we identified the possible causes of OnePlus Ace 2 Pro screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the OnePlus Ace 2 Pro model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the OnePlus Ace 2 Pro black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix OnePlus Ace 2 Pro’s touch screen and power button issues, such as unresponsiveness. By restarting the OnePlus Ace 2 Pro device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a OnePlus Ace 2 Pro device, press the Power and Volume Up buttons simultaneously, and release the Power button once the OnePlus Ace 2 Prologo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the OnePlus Ace 2 Pro device from functioning correctly. Leaving the OnePlus Ace 2 Pro device unused and draining the battery helps resolve these issues. After fully discharging the battery, the OnePlus Ace 2 Pro device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the OnePlus Ace 2 Pro device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the OnePlus Ace 2 Pro device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on OnePlus Ace 2 Pro Y2 and OnePlus Ace 2 Pro 5A.

4. Optimize Device Performance

One solution is to optimize the OnePlus Ace 2 Pro device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the OnePlus Ace 2 Pro device and perform a factory reset, which can help reset the OnePlus Ace 2 Pro device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the OnePlus Ace 2 Pro device, so it should only be considered a last resort.

In the following steps, we will show you how to format the OnePlus Ace 2 Pro Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the OnePlus Ace 2 Pro Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the OnePlus Ace 2 Pro Redmi 5A.
  • Select All files on the phoneto make a complete format of the OnePlus Ace 2 Pro Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including OnePlus Ace 2 Pro devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on OnePlus Ace 2 Pro Y2 and OnePlus Ace 2 Pro 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the OnePlus Ace 2 Pro device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your OnePlus Ace 2 Pro.

dr fone repair on xiaomi devices

How To Avoid A OnePlus Ace 2 Pro Screen Unresponsive?

To avoid facing a OnePlus Ace 2 Pro screen unresponsive issue, users can take several preventative measures. One important step is to update the OnePlus Ace 2 Pro phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the OnePlus Ace 2 Pro device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the OnePlus Ace 2 Pro device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their OnePlus Ace 2 Pro device runs smoothly and reliably.

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Conclusion

Encountering a OnePlus Ace 2 Pro screen unresponsive issue can be a common problem for some OnePlus Ace 2 Pro phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your OnePlus Ace 2 Pro phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your OnePlus Ace 2 Pro phone without any interruptions.

Google Play Services Won’t Update? 12 Fixes are Here on OnePlus Ace 2 Pro

Google Play Services is a crucial component of any Android device, responsible for supporting various Google apps and services. However, at times, users may encounter issues with updating Google Play Services, preventing them from accessing the latest features and security updates.

It’s pretty much annoying when you try to launch Google Play Services but it isn’t able to operate correctly. You get some of the notifications like Google Play Services won’t run unless you update Google Play Services. On the other hand, when you start to update Google Play Services, you stuck again with the error pop-ups, and Google Play Services won’t update. This can create a lot of chaos in one’s life. So, what action should one need to take in such a situation? Well! You needn’t rankle more as we will explore some of the causes and tips to fix the issue. Keep reading!

fix google play services wont update

Part 1: Causes for Google Play Services Won’t Update Issue

Before diving into the solutions, it’s essential to understand the potential causes of the Google Play Services update problem. Let’s talk about the causes without further ado.

  • 1. Incompatibility with Custom ROMs: Using a custom ROM on your OnePlus Ace 2 Pro can cause compatibility issues and prevent the installation of Google Play Services updates.
  • 2. Network connectivity issues: Poor or unstable internet connection can prevent the download and installation of updates.
  • 3. Insufficient storage space: When your device doesn’t have enough free space, it can hinder the installation of updates for Google Play Services.
  • 4. Excessive Installed Apps: a large number of installed apps on your device can exacerbate the update problem with Google Play Services.
  • 5. Cache Conflicts: Accumulated cache can lead to conflicts and cause issues with the updating process of “Google Play Services”.
  • 6. Outdated version of Google Play Store: If your device has an outdated version of the Google Play Store app, it may interfere with the update process for Google Play Services.
  • 7. Google Play Components: If certain components of Google Play Services are corrupted, it can contribute to update issues.

Part 2: One-Click Fix When Google Play Services Won’t Update

For those seeking a quick and effortless solution, several third-party tools offer one-click fixes for the Google Play Services update problem. These tools automate the update process, ensuring that you have the latest version of Google Play Services installed. However, it is crucial to use reputable and trusted tools to avoid potential security risks.

If you cannot update Google play services by the reason of custom ROM incompatibility or Google Play component corruption, there is a serious need of repairing firmware then. And to repair Android firmware, one of the expert ways is Dr.Fone - System Repair (Android) . This professional tool vows to bring your OnePlus Ace 2 Pros back to normal by fixing the issues with ease. Here are the advantages of this tool.

Dr.Fone - System Repair (Android)

Android repair tool to fix Google Play Services not updating

  • A completely user-friendly tool where no technical skills are needed.
  • All Android models are easily supported.
  • Any kind of Android issue like black screen , stuck in boot loop , Google play services won’t update, or app crashing can easily be resolved with these.
  • Full security is promised with the tool so there’s no need to worry about harmful activities like viruses or malware.
  • Trusted by a lot of users and carries a high success rate.

3,485,019 people have downloaded it

How to Fix Google Play Services can’t be installed using Dr.Fone - System Repair (Android)

  • Step 1: Install the Software

Initiate the process of downloading the software on your computer. Now, click on “Install” button and go along with the installation procedure. Click on “System Repair” option from the Toolbox window.

fix google play services not updating with Dr.Fone

  • Step 2: Device Connection

Now, taking the assistance of an original USB cable, connect your OnePlus Ace 2 Pro to the PC. Then hit on “Start”.

connect android to fix google play services not updating

  • Step 3: Check the Information

You will notice the next screen which asks for some information. Please ensure to choose the correct device brand, name, model, career, and other needed details. Click on “Next” after this.

google play services not updating - enter details and fix

  • Step 4: Download Mode

You will now see some instructions on your PC screen. Just follow those according to your device. And then your device will boot in Download mode. Once done, hit on “Next”. The program will now download the firmware.

enter download mode

  • Step 5: Repair the Problem

When the firmware is downloaded completely, the program will automatically start getting fixed the issue. Wait for a while until you get the notification of the process completion.

restored android to normal

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Part 3: 10 Common Fixes When Google Play Services Won’t Update

Method 1. Restart your Android and try to update again

In most cases, restarting the OnePlus Ace 2 Pro device can simply do the trick. When you restart the OnePlus Ace 2 Pro device, most of the issues get eliminated making the OnePlus Ace 2 Pro device perform better than before. Also, it is all about RAM. While you restart your device, the RAM gets cleared. As a result, the apps work properly. So, in the first place, we would like you to restart your OnePlus Ace 2 Pro when you cannot update Google Play Services. Once restarted, try to update again and see if the results are positive.

Method 2. Uninstall Google Play Services Updates and Reattempt the Update

Uninstalling previous Google Play Services updates resolves conflicts and errors, often addressing the issue of updates. This process clears potential obstacles, enabling a successful update of Google Play Services. Here’s how you can do it:

  1. Open your device’s “Settings.”
  2. Scroll down and select “Apps” or “App Manager.”
  3. Locate and tap on “Google Play Services.”
  4. Depending on your device and Android version, you might need to tap on “App info” or “Storage.”
  5. Look for the option to “Uninstall updates.” This will revert Google Play Services to its original version.
  6. Confirm the action when prompted.
  7. Once the updates are uninstalled, go back to the Google Play Store.
  8. Search for “Google Play Services” using the search bar at the top.
  9. If an update is available, you’ll see the option to “Update.” Tap on it to start the update process.
  10. After the update is complete, restart your device to ensure the changes take effect.

Method 3. Update Google Play Store

Ensure that you have the latest version of the Google Play Store app installed on your device. Open the Play Store, go to Settings, and check for updates. Updating the Play Store can often resolve compatibility issues with Google Play Services updates.

Method 4. Google account and re-add it

Go to your device’s Settings, select Accounts or Users, and remove your Google account. Restart your device and add the account again. This process can refresh the connection and resolve update issues.

Method 5. Uninstall unnecessary apps

As we mentioned above, due to a lot of apps being installed at the same time, the issue can crop up. And hence, if the above solution didn’t help, you can try to uninstall the apps that you don’t need currently. We hope this works. But if not, you can go to the next fix.

Method 6. Clear Google Play Services cache

If still you cannot update Google Play Services, clearing cache can solve your problem. We also stated this in the beginning as the reason. If you don’t know, cache holds the app’s data temporarily so that it can remember the information when you next open the app. Many times, old cache files get corrupted. And clearing cache can also help in saving storage space on your device. For these reasons, you need to clear cache of Google Play Services to get rid of the problem.

Here is how to clear Google Play Services cache:

set correct date and time

  • Launch “Settings” on your phone and go to “Apps & Notifications” or “Application” or “Application Manager”.
  • Now, from all the apps’ list, choose “Google Play Services”.
  • On opening it, tap “Storage” followed by “Clear Cache”.

Method 7. Boot into download mode to clear cache of whole phone

If unfortunately, things are still the same, we would like to recommend you wipe the cache of the whole device to fix the issue. This is an advanced method to solve issues and is helpful when the OnePlus Ace 2 Pro device is facing any flaws or malfunctions. For this, you need to go to the download mode or recovery mode of your device. Every device has its own steps for this. Like in some, you need to simultaneously press the “Power” and “Volume Down” keys. While in some, the “Power” and both “Volume” keys work.

This is how it works when Google Play Services can’t be installed on your device:

google play services not installing - wipe cache

  • Turn off the OnePlus Ace 2 Pro device to begin with and then follow the steps for recovery mode.
  • On the recovery screen, use the “Volume” buttons for scrolling up and down and go to “Wipe cache partition”.
  • To confirm, press the “Power” button. Now, the OnePlus Ace 2 Pro device will begin to wipe the cache.
  • Hit reboot when asked and the OnePlus Ace 2 Pro device will now be rebooted finishing the issue.

Method 8. Check your Android storage

Generally speaking, Google Play Services can update automatically in the background. But if there is not enough storage on your Android, the automatic update may fail, so check your android space.

Method 9. battery optimization

Some devices aggressively optimize battery usage, which can interfere with the background processes required for updating Google Play Services. Disable battery optimization for Google Play Services in the OnePlus Ace 2 Pro device’s Settings to ensure uninterrupted updates.

Method 10. Check date and time settings

Sometimes, incorrect date and time settings on your device can cause conflicts with Google Play Services updates. Ensure that your device’s date and time are set correctly and set to automatic. Follow the steps below to set the date and time on your android correctly.

set correct date and time

  • Open “Settings” and go to “General Management”.
  • Click “Date & time” and then enable “Automatic date & time”. Or you can disable and re-enable it.

Method 11. Factory Reset your Android

As a final measure, if everything went in vain, you can perform a factory reset on your device. This method will wipe away all your data while performing and make the OnePlus Ace 2 Pro device go to factory state. Please ensure to keep backing up your important data if you are going to take the help of this method.

The steps are:

google play services not installing - reset factory settings

  • Open “Settings” and go to “Backup & Reset”.
  • Choose “Factory Reset” followed by “Reset Phone”.

FAQs about Google Play Services

To provide further clarity, here are some frequently asked questions about Google Play Services:

1. What is Google Play Services?

Google Play Services is a background service on Android devices that provides essential functionality and support for various Google apps and services. It includes features like authentication, push notifications, location services, and more, enabling seamless integration and enhanced performance for Google apps.

2. Why is it important to keep Google Play Services updated?

Keeping Google Play Services updated is crucial for several reasons. It ensures compatibility with the latest versions of Google apps, improves app performance, and enhances security. Updates often introduce new features, bug fixes, and optimizations, providing a better user experience and access to the latest advancements offered by Google.

3. Can I uninstall Google Play Services?

No, Google Play Services cannot be uninstalled as it is a core system component required for the proper functioning of Google apps and services. Removing or disabling it can lead to malfunctions and render many Google apps non-functional. However, you can disable specific permissions or clear its cache and data if troubleshooting issues related to Google Play Services.

4. How can I check the version of Google Play Services on my device?

To check the version of Google Play Services on your OnePlus Ace 2 Pro, follow these steps:

  • Step 1. Open the Google Play Store app.
  • Step 2. Tap on the menu icon (three horizontal lines) in the upper-left corner.
  • Step 3. Scroll down and select “Settings.”
  • Step 4. Scroll to the bottom and find the “Play Store version” or “Play Services version”. The number displayed indicates the version of Google Play Services installed on your device.

5. Why is my device not compatible with the latest version of Google Play Services?

There can be several reasons why a device is not compatible with the latest version of Google Play Services. It could be due to hardware limitations, an outdated Android operating system version, or the OnePlus Ace 2 Pro device no longer receiving official software updates. Compatibility requirements can change with newer versions of Google Play Services, and older devices may not meet the necessary criteria to support the latest updates.

Conclusion

Encountering difficulties when updating Google Play Services can be frustrating, but with the right approach, these issues can be resolved. By understanding the causes and implementing the suggested fixes outlined in this guide, you can overcome the Google Play Services update problem. Remember to prioritize storage space, ensure a stable internet connection, and keep your apps and system components up to date. By doing so, you can enjoy the full functionality of Google Play Services and benefit from the latest features and security enhancements.

7 Fixes for “Unfortunately, Phone Has Stopped” on OnePlus Ace 2 Pro

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the OnePlus Ace 2 Pro device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the OnePlus Ace 2 Pro device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the OnePlus Ace 2 Pro phone first.
  2. Now keep pressing the “Power” button until you see the OnePlus Ace 2 Pro logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the OnePlus Ace 2 Pro device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the OnePlus Ace 2 Pro firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating OnePlus Ace 2 Pro firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the OnePlus Ace 2 Pro device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the OnePlus Ace 2 Pro device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the OnePlus Ace 2 Pro system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

dr fone

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on OnePlus Ace 2 Pro devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all OnePlus Ace 2 Pro devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your OnePlus Ace 2 Pro to the computer. When the OnePlus Ace 2 Pro device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the OnePlus Ace 2 Pro device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the OnePlus Ace 2 Pro device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the OnePlus Ace 2 Pro device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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  • Title: OnePlus Ace 2 Pro Screen Unresponsive? Heres How to Fix It | Dr.fone
  • Author: Abel
  • Created at : 2024-07-14 06:48:19
  • Updated at : 2024-07-15 06:48:19
  • Link: https://fix-guide.techidaily.com/oneplus-ace-2-pro-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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