Play Store Not Working On Infinix Smart 8 HD? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

**Network issues.**Unstable or poor internet connections can disrupt the communication between the Infinix Smart 8 HD device and the Play Store. It can lead to frequent crashes.
**Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
**System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.

Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

Step 1: Go to your device’s Settings and select Apps or Application Manager.
Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

Step 1: Access Settings and go to Apps or Application Manager.
Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

Step 1: Access Settings, scroll down, and select System or Software Update.
Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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Step 2: Launch the program and connect your Infinix Smart 8 HD to the computer using a USB cable. Choose the Infinix Smart 8 HD device type and click Start to initiate the repair process.

Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Infinix Smart 8 HD starts successfully. In the event that the Infinix Smart 8 HD device fails to start, select Try Again to initiate the process once more.

Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

Key Features

Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.

How to Resolve Infinix Smart 8 HD Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Infinix Smart 8 HD phones, known for their efficient performance. If your Infinix Smart 8 HD screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Infinix Smart 8 HD not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Infinix Smart 8 HD Screen Unresponsive?

Answering what causes Infinix Smart 8 HD screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Infinix Smart 8 HD 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Infinix Smart 8 HD Screen Unresponsive

Fixing the Infinix Smart 8 HDscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Infinix Smart 8 HD screen unresponsive:

Solution 1. Restart the Infinix Smart 8 HD Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Infinix Smart 8 HD not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Infinix Smart 8 HD device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Infinix Smart 8 HD device. In some of the Infinix Smart 8 HD devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Infinix Smart 8 HD device.

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Infinix Smart 8 HD 5 can also lead to Infinix Smart 8 HD not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Infinix Smart 8 HD Customer Support

Contacting Infinix Smart 8 HD customer support can also help resolve the Infinix Smart 8 HD screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Infinix Smart 8 HD customer support will help you find the issue and recommend a solution.

It is an excellent option if your Infinix Smart 8 HD device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Infinix Smart 8 HD Device

A common reason for Infinix Smart 8 HD Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Infinix Smart 8 HD device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Infinix Smart 8 HD device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Infinix Smart 8 HD logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Infinix Smart 8 HD device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Infinix Smart 8 HD will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Infinix Smart 8 HD in no time:

Step 1: Launch Settings on your Infinix Smart 8 HD device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Infinix Smart 8 HD Screen being Unresponsive?

Protecting your Infinix Smart 8 HD device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Infinix Smart 8 HD screen from being unresponsive, here are some tips you can follow:

****Regular Updates:****You should always ensure that your Infinix Smart 8 HD device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Infinix Smart 8 HD device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
****Delete Unnecessary Apps:****If you have too many apps on your Infinix Smart 8 HD devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

Conclusion

To sum up this article, it can be said that issues like Infinix Smart 8 HD not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Infinix Smart 8 HD Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Infinix Smart 8 HD or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Infinix Smart 8 HD connected and free from problems and issues.

Part 1: Restart your Infinix Smart 8 HD

Begin by powering off your Infinix Smart 8 HD and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Infinix Smart 8 HD. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

Go to your internet router and check the indicator lights
While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
Call up your internet provider to see if there’s an internet connection issue in your area
Open your web browser and log into your router settings to ensure your Infinix Smart 8 HD is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Infinix Smart 8 HD itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Infinix Smart 8 HD, but the basic process goes as follows;

Turn off your Infinix Smart 8 HD by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Infinix Smart 8 HD device is completely off
Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
You will see the words ‘Safe Mode’ appear on your screen as the Infinix Smart 8 HD device loads
Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Infinix Smart 8 HD itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

If using an Android Wi-Fi adapter, make sure all the Infinix Smart 8 HD device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
If you’re using a router adapter, make sure it’s set up properly, and your Infinix Smart 8 HD is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
Whichever method you’re using, try disconnecting your Infinix Smart 8 HD and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Infinix Smart 8 HD needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Infinix Smart 8 HD. Here’s how to check on your Infinix Smart 8 HD to make sure everything is correct.

Tap the Settings menu option, followed by Wi-Fi on your Infinix Smart 8 HD
Turn on your Wi-Fi network and connect it to your router
Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Infinix Smart 8 HD. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Infinix Smart 8 HD to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

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Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

Get another Android or iOS phone or tablet
Open the Settings menu and connect to the Wi-Fi network you’re having problems with
Enter the password and connect to the network
Open a web browser on the phone and try loading a web page
If the page loads, you know the Wi-Fi network isn’t the problem
If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

Log onto your computer and open your Wi-Fi settings
Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
Change the password to something complicated using all available digits and characters
Save the password and restart the router to disconnect all devices
Now connect your Infinix Smart 8 HD to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Infinix Smart 8 HD, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Infinix Smart 8 HD;

From the home screen of your Infinix Smart 8 HD, open the Settings menu
Tap the Backup & Reset option
Tap the Reset Network Settings option
Tap the Reset Network option
If you need to, enter the PIN number or passcode for the Android device, and the Infinix Smart 8 HD device will confirm the reset has taken place
Reconnect your Infinix Smart 8 HD to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Infinix Smart 8 HD, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

Turn off your Infinix Smart 8 HD
Turn it on by holding down the power button, volume button, and home button
When your phone vibrates, let go of the Power button, but continue to hold the volume button
When a menu is displayed, use the volume buttons to navigate the menu
Select the Android System Recovery option, followed by Wipe Cache Partition
Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Infinix Smart 8 HD. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

Open the Settings menu on your Infinix Smart 8 HD
Navigate to System > Advanced > Reset Options
Tap the Reset phone option, and enter your PIN code if required
Tap Erase Everything
Wait for your phone to complete the process
Restart your device and connect to the internet

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Fix Guide

Play Store Not Working On Infinix Smart 8 HD? 8 Solutions Inside | Dr.fone