Play Store Not Working On Samsung Galaxy A15 5G? 8 Solutions Inside | Dr.fone

Play Store Not Working On Samsung Galaxy A15 5G? 8 Solutions Inside | Dr.fone

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Play Store Not Working On Samsung Galaxy A15 5G? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

woman annoyed on phone not working

Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

alert status problem on mobile device

Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

man having issues on mobile phone

  • **Network issues.**Unstable or poor internet connections can disrupt the communication between the Samsung Galaxy A15 5G device and the Play Store. It can lead to frequent crashes.
  • **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
  • Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
  • Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
  • **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

fixing mobile phone issues vector image

Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

  • Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
  • Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.

clearing cache and date on android

Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

  • Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
  • Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

updating play store on android

Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

  • Step 1: Go to your device’s Settings and select Apps or Application Manager.
  • Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

resetting app preferences on android

Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

  • Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
  • Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

re-adding google account on android

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

  • Step 1: Access Settings and go to Apps or Application Manager.
  • Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

uninstall play store updates on android

Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

  • Step 1: Access Settings, scroll down, and select System or Software Update.
  • Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

perform system update on android

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

  • Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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  • Step 2: Launch the program and connect your Samsung Galaxy A15 5G to the computer using a USB cable. Choose the Samsung Galaxy A15 5G device type and click Start to initiate the repair process.

dr.fone android problems window

  • Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

dr.fone device information window

  • Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Samsung Galaxy A15 5G starts successfully. In the event that the Samsung Galaxy A15 5G device fails to start, select Try Again to initiate the process once more.

dr.fone repair completed window

Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

dr.fone main window

Key Features

  • Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
  • Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
  • User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
  • High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.

Reliable User Guide to Fix Samsung Galaxy A15 5G Running Slow and Freezing

Android smartphones have opened a lot of doors for their users. They continue to evolve year after year with the hope of giving the world a wonderful digital experience. So far, we can all agree that they’re going the extra mile and doing a really great job. Android phones today are all packed with supreme capabilities that are beneficial to everyone.

However, Android phones are still not close to perfect. They also act up sometimes and cause a stir. Some users have observed that the Android phone is running slow and freezing over time. There can be many potential reasons why Android phone runs slow suddenly. But it doesn’t mean it cannot be restored at all to its original state and function.

In this article, we will review the details of this Android phone issue. We’ll provide solutions you can try if you ever get caught in the same problem. Continue reading to learn more.

Understanding the Specs That Make Android Phones Run Fast

The issue of Android phone running slow and freezing is not limited to old devices only. The same problem has also been observed in newly purchased units. The roots of this unfortunate occurrence vary from one user to another. It depends on different elements, from external factors like users’ handling of the Samsung Galaxy A15 5G device to internal factors such as its capabilities. To understand it more, below are some Android phone specifications related to the Samsung Galaxy A15 5G device’s overall performance and speed.

The CPU Core Count

Unlike before, Android phones today are equipped with several cores. Each of them has the ability to execute a process alone. Therefore, the Samsung Galaxy A15 5G device can handle two or more tasks at once without compromising the quality of its performance. If your Samsung Galaxy A15 5G contains more CPU core, its performance surely be more powerful and speedy.

The CPU Clock Speed

Simply put, clock speed is basically the speed at which the CPU cores can carry out a cycle in a second. A faster clock speed definitely translates into the Samsung Galaxy A15 5G device’s higher performance. For instance, an octa-core Android phone with a one GHz per second clock speed is a decent device. But it’s less powerful than a device with the same number of cores but runs at two GHz per second.

Random Access Memory

In a simple language, Random Access Memory (RAM) temporarily stores the data from apps that are currently running. Smartphones can be more flexible with multi-tasking if their RAM has enough space. So if you’re among these users who perform multiple tasks simultaneously, you better choose a device with more RAM.

Internal Storage

The mobile applications installed on your smartphones are directly related to internal storage. The apps save their data every time, so they behave strangely when the Samsung Galaxy A15 5G device runs out of storage. If you’re using heavy mobile applications, it’s best to opt for smartphones with huge internal storage.

Reasons Why My Samsung Galaxy A15 5G is Running Slow

It’s not really hard to tell why your Samsung Galaxy A15 5G is slow because it’s apparently a common issue among users. But don’t worry. Most of the time, the problem is not a major concern. Here are some scenarios that may slow down your Samsung Galaxy A15 5Gs.

Overloading Background Processes

It’s great to have an Android phone that can flawlessly multi-task. However, not all units can handle that well. As mentioned earlier, it depends on the CPU core count and the core’s clock speed. If your Samsung Galaxy A15 5G is running slow and freezing, many processes may be happening at the same time. Your device’s cores and clock speed are potentially incapable of executing such demands.

Your Phone is Running Out of Storage

Mobile apps need to save data on your phone. They perform the tasks based on the data stored on the Samsung Galaxy A15 5G device. So if your Samsung Galaxy A15 5G is slow, it’s possible that your device is already running out of storage. Each app has its own storage requirement. If your phone goes below that, the app will surely crash and not work.

Animation Speed is Way Too Slow

You can modify the Samsung Galaxy A15 5G device’s animation type and speed on your Samsung Galaxy A15 5G via the developer’s option. However, altering its default settings can sometimes make the Android phone run slow. If the speed is set slower, more delays are added to the animation. Hence, it takes a while for Your Samsung Galaxy A15 5G to launch an app or complete a certain process.

You’re Using an Outdated Android Version

If your Samsung Galaxy A15 5G is running slow and freezing, the Samsung Galaxy A15 5G device’s software is probably outdated. The mobile apps installed on your device are lagging or crashing because they’re no longer compatible with the OS. It happens most of the time. Hence, always watch out for OS updates.

Your Phone is Experiencing Some System Issues

Operating systems and device software serve as the main component of all smartphones. Sometimes, it runs into inevitable problems caused by computer bugs and other glitches. When it happens, the Samsung Galaxy A15 5G device’s overall performance is affected. So that can be the reason why sometimes your Samsung Galaxy A15 5G is running slow and freezing.

Your Internet Connection is Unstable

Of course, a slow internet connection can make the Android phone runs slow too. Most apps today rely heavily on the internet to execute some tasks like communicating and streaming. So don’t panic when your Samsung Galaxy A15 5G is running slow and freezing. It’s possible that your internet connection is messing up with you.

What to Do When My Samsung Galaxy A15 5G Lags?

It’s not as bad as the black screen of death when the Android phone runs slow. However, it can still cause some delays and inconvenience for users. So it’s really important to take action when you notice some anomalies with its speed and performance. Below are some remedies that can help you get rid of this issue.

Solution 1: Reboot Your Phone

Sometimes, minor bugs can give your device a hard time. It can be the reason why your Samsung Galaxy A15 5G is running slow and freezing. If that’s the case, rebooting your phone might help a lot. Here’s how to do it.

  • Step 1: For seven seconds or more, hold the Power and the Volume Down button together.

android phone restarts

  • Step 2: Several options will manifest on the screen. From there, click Restart. Wait until your device completely shuts off and restarts again.

Solution 2: Uninstall the Unused Apps to Free Up Some Storage

If your Samsung Galaxy A15 5G is running slow and freezing, it’s likely because you’re running out of internal storage. You may uninstall the apps you rarely use to free up some space. Here’s how to do it.

  • Step 1: On your home screen, find the app you wish to uninstall. Hold its icon until an option list appears.
  • Step 2: Click Uninstall.

uninstall android apps

  • Step 3: Click Ok if it asks you to confirm the action.

Wait until the app icon disappears from the home screen.

Solution 3: Set the Animation Speed a Little Faster

Altering the animation speed is not that dangerous. However, it can sometimes interfere with the Samsung Galaxy A15 5G device’s smoothness if set too slow. If your Samsung Galaxy A15 5G is running slow and freezing after modifying this setting, try to re-adjust it a little faster. Here’s how to do it.

Initiate the following steps first to enable the developers option on your device. Skip this if you have already activated the developers option:

  • Step 1: Go to Settings.
  • Step 2: Find the About Phone option. Click on it.

enable developers options

  • Step 3: Find the Build Number. And then click on it seven times.
  • Step 4: Enter your lock screen passcode if necessary.

Follow these steps to adjust the animation speed:

  • Step 1: Tap Settings from your home screen.
  • Step 2: From the given options, find and click Systems.
  • Step 3: Click Developers options.
  • Step 4: Under the Drawing section, you’ll find the following animation scale settings: Window Animation Scale, Transition Animation Scale, and Animator Duration Scale. Adjust the speed of these three options to 0.5x.

faster animation speed

Solution 4: Update Your Phone to the Latest Android Version

It’s always recommended to update your phone to the latest Android version. Aside from repairs to some system errors, it also keeps your phone compatible with mobile apps. An outdated operating system can be the reason why your Samsung Galaxy A15 5G runs slow, and the apps are freezing. Don’t worry. It’s very easy to perform. Here’s how to do it.

  • Step 1: First, ensure your internet connection is strong and stable to avoid unwanted interruptions.
  • Step 2: Go to Settings.
  • Step 3: Click About Phone.
  • Step 4: Click Check Now for Update. If there’s new software available, it will automatically appear on the screen.
  • Step 5: Click Install Now. Depending on your device, it will restart itself after the installation process.

update android version

Solution 5: Reset Your Samsung Galaxy A15 5G to Factory Settings

One way to restore the original performance of your Samsung Galaxy A15 5G is to revert it back to factory settings. It deletes all the phone’s data and adjusts the settings to default. Most of the time, this procedure works magic. It fixes numerous issues, including the Android phone that’s slow and constantly freezing. But ensure your phone has already been backed up before commencing this step. You may use Wondershare Dr.Fone to help you back up and secure your files.

Here’s how to back up your Samsung Galaxy A15 5G using Wondershare Dr.Fone:

  • Step 1: Download Wondershare Dr.Fone from its official website. And then install it on your desktop.
  • Step 2: Launch the application on your computer.
  • Step 3: After it fully loads, connect your Samsung Galaxy A15 5G to your computer.
  • Step 4: From the main dashboard, find and click Phone Backup. Ensure your device is in USB Debugging mode.

Step 5: Check the files or data you wish to back up. Right after, click Backup.

start wondershare drfone backup

Here’s how to reset your Samsung Galaxy A15 5G to factory settings:

  • Step 1: Go to Settings.
  • Step 2: Click System.
  • Step 3: Click Reset Options.
  • Step 4: Click Erase All Data (Factory Reset).
  • Step 5: Your Android phone will inform you about the data that will be deleted from this procedure. From there, click Reset Phone.
  • Step 6: Your Android device will ask you to confirm the procedure. From there, click Erase Everything.

reset to factory settings

Solution 6: Fix the System Issue Using Wondershare Dr.Fone

The device’s operating system may sometimes run into unexpected problems. That can make your Samsung Galaxy A15 5G performs slow. System issue is not a terrifying scenario at all. Thanks to Wondershare Dr.Fone, which provides instant repair to this kind of mobile problem. Here’s how to use it in easy steps.

  • Step 1: Launch the Wondershare Dr.Fone application on your desktop. And then connect your Samsung Galaxy A15 5G to your computer.
  • Step 2: Click System Repair from the main dashboard or Toolbox section.

wondershare drfone system repair

  • Step 3: Click Android.

android system repair

  • Step 4: Wondershare Dr.Fone will give you a list of the Android problems that this procedure will fix. From there, click Start.

android system repair starts

  • Step 5: Wondershare Dr.Fone will ask you to confirm your device details. Review the listed details for Brand, Name, Model, Country, and Carrier. Amend them if necessary. Tick the checkbox beside the Note if you agree to the terms. Lastly, click Next to proceed.

confirm device details

  • Step 6: At this point, you need to put your device into Download Mode. Power off your device. And then hold these three buttons altogether: Volume Down, Home (or Bixby if you’re using a newer model), and Power buttons. Finally, press the Volume Up button.

put device into download mode

  • Step 7: Wondershare Dr.Fone will automatically download the firmware that matches your device’s specifications. Wait until the process has been completed.

firmware download

  • Step 8: Thereafter, the details about the newly downloaded firmware package will be displayed on the screen. From there, click Fix Now.

new firmware is ready

  • Step 9:  Before initiating the installation process, Wondershare Dr.Fone will ask you to review and confirm the firmware details. It will also let you know that this procedure will erase the phone’s data. If you agree to the terms, enter 000000 into the input box and click Confirm.

confirm firmware details

  • Step 10: Wait while Wondershare Dr.Fone installs the new firmware to your device.

install new firmware

  • Step 11: A notification will immediately appear after installing the new firmware. Click Done if your phone starts normally. Otherwise, click Try Again to repeat the process.

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Conclusion

Android phone is capable of performing lots of stuff. It can assist you in both your personal and professional tasks. But if it’s sluggish and doesn’t execute optimally, the good things it promises all go down the drain. So if you notice that your Samsung Galaxy A15 5G is running slow and freezing, act fast to resolve the issue. Wondershare Dr.Fone can be of great help in this kind of situation. It’s an all-in-one mobile solution that can assist you with system repair, phone backup, data recovery, and a lot more.

8 Workable Fixes to the SIM not provisioned MM#2 Error on Samsung Galaxy A15 5G

SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.

  • You got a new SIM card for your new phone.
  • You are transferring your contacts into the new SIM card.
  • In case, the carrier network provider’s authorization server is unavailable.
  • Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
  • Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:

  • If your SIM card is too old, possibly it might have gone dead, try replacing it.
  • Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.

Dr.Fone - System Repair (Android)

Android repair tool to fix “SIM not provisioned MM#2” error

  • Fix any type of Android system issue with ease.
  • Even novice users can use it without any hassle.
  • Compatible with all major Samsung Galaxy A15 5G smartphone models.
  • Highest success rate in the market for fixing Android issues.
  • Supports all Android OS versions.

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Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Samsung Galaxy A15 5G

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Samsung Galaxy A15 5G connected with the computer using a genuine cable.

fix sim not provisioned on android - install the tool

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

fix sim not provisioned on android - select android repair

Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

fix sim not provisioned on android - boot in download mode

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Samsung Galaxy A15 5G. Within a short period, you’ll notice that your Samsung Galaxy A15 5G has been successfully repaired.

fix sim not provisioned on android - start repairing

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2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.

  • Power off your Samsung Galaxy A15 5G and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
  • Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
  • Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
  • Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

  • Call your carrier service provider
  • Send an SMS
  • Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

fix SIM not working in android - contact carrier

2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

fix SIM not responding - try another slot

2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Samsung Galaxy A15 5G device which is creating problems and try plugging it into other Samsung Galaxy A15 5G] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

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Also read:

  • Title: Play Store Not Working On Samsung Galaxy A15 5G? 8 Solutions Inside | Dr.fone
  • Author: Abel
  • Created at : 2024-05-19 03:59:06
  • Updated at : 2024-05-20 03:59:06
  • Link: https://fix-guide.techidaily.com/play-store-not-working-on-samsung-galaxy-a15-5g-8-solutions-inside-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Play Store Not Working On Samsung Galaxy A15 5G? 8 Solutions Inside | Dr.fone