Play Store Not Working On Tecno Pova 5? 8 Solutions Inside | Dr.fone

Play Store Not Working On Tecno Pova 5? 8 Solutions Inside | Dr.fone

Abel Lv11

Play Store Not Working On Tecno Pova 5? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

woman annoyed on phone not working

Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

alert status problem on mobile device

Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

man having issues on mobile phone

  • **Network issues.**Unstable or poor internet connections can disrupt the communication between the Tecno Pova 5 device and the Play Store. It can lead to frequent crashes.
  • **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
  • Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
  • Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
  • **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

fixing mobile phone issues vector image

Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

  • Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
  • Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.

clearing cache and date on android

Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

  • Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
  • Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

updating play store on android

Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

  • Step 1: Go to your device’s Settings and select Apps or Application Manager.
  • Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

resetting app preferences on android

Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

  • Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
  • Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

re-adding google account on android

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

  • Step 1: Access Settings and go to Apps or Application Manager.
  • Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

uninstall play store updates on android

Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

  • Step 1: Access Settings, scroll down, and select System or Software Update.
  • Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

perform system update on android

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

  • Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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  • Step 2: Launch the program and connect your Tecno Pova 5 to the computer using a USB cable. Choose the Tecno Pova 5 device type and click Start to initiate the repair process.

dr.fone android problems window

  • Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

dr.fone device information window

  • Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Tecno Pova 5 starts successfully. In the event that the Tecno Pova 5 device fails to start, select Try Again to initiate the process once more.

dr.fone repair completed window

Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

dr.fone main window

Key Features

  • Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
  • Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
  • User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
  • High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.

Home Button Not Working on Tecno Pova 5? Here Are Real Fixes

There is no doubt that it is quite frustrating when your device buttons, such as home and back don’t work properly. The reasons can be software as well as hardware issues. If you are wondering whether there is any solution to fix this problem, then you’ve come to the right place. Firstly, yes some methods can probably help you to come out of this issue. Here, in this guide, we have covered various solutions you can try to resolve the “home button not working Android” problem no matter whether it is due to software or hardware reason.

Part 1: 4 Common Measures to Fix Home Button Not Working Android

Here, we are going to mention four common methods that you can try to resolve the home button problem on your Tecno Pova 5 with ease.

1.1 One click to fix Android Home Button Not Working

[Try It Free](https://download.wondershare.com/drfone_repair_full3371.exe)

When it comes to the home button not working Tecno Pova 5 problem, the most common reason is the unknown system issues. In such a scenario, the best solution is using Dr.Fone - System Repair (Android) software to repair your Android system to normal in one click. This tool is powerful enough to resolve various Android issues within a few minutes.

Dr.Fone - System Repair (Android)

Android repair tool to fix home button not working on Android

  • The tool can help you to fix the Android operating system in a wide range of scenarios.
  • It is compatible with all Tecno Pova 5 devices.
  • There is no need for technical skills to use the software.
  • The software comes with a high success rate for fixing the Android system.
  • It provides easy steps to resolve Android issues.

3981454 people have downloaded it

To learn how to fix home button not working problem, download and install the Dr.Fone - System Repair (Android) software on your computer, follow the below step-by-step guide:

Step 1: To begin with the process, launch the software on your computer and select the “System Repair” option from the software main window.

fix home button not working android

Step 2: Thereafter, connect your Tecno Pova 5 to the computer using a USB cable and select the “Android Repair” tab from the left menu.

home button not working android - connect device

Step 3: Next, you will navigate to a device information page where you have to provide your device information.

home button not working android  - check device info

Step 4: After that, the software will download the appropriate firmware to repair your Android system.

home button not working android - download firmware

Step 5: After downloading the firmware, the software will start the repair process. Wait for a few seconds, the problem should get fixed and your phone will get back to its normal state.

home button not working android - start android repair

1.2 Force Restart your Android

Whenever you encounter with Android virtual soft keys, not working problem, the first thing you should try is to force restart your phone . If the problem is due to a software issue, then it can be probably fixed by simply force restarting your Android.

Here are simple steps on how to force restart on Android:

Step 1: To begin with, press and hold the power button and either volume up or down button at the same time until your device screen goes off.

Step 2: Next, press the power button for a few moments to force restart your device.

home button not working android - force restart

1.3 Restore Factory Settings

If force restarting won’t help you to fix the problem you are facing, it’s time to reset your Tecno Pova 5 to factory settings. The factory reset on an Android device will erase all of your phone settings, third-party apps, user data, and other app data to restore your device to its original manufacturer condition or settings. It means that this can bring back your device to its normal state.

To learn how to restore factory settings, follow the below steps:

Step 1: Go to your ‘Settings” and then, go to “System”>” Advanced”>” Reset options”.

Step 2: Next, tap on “Erase all data”>” Reset phone” to factory reset on your phone. Here, you may need to enter the password or pin or pattern.

Once you are done with the above steps, restart your phone and restore your data and this might be fixed the problem for you. If not, then try the next solution.

home button not working android - factory reset

1.4 Update Android Firmware

It might be the case that your Android firmware is not updated and that’s why you are experiencing the home button not working Android problem. Sometimes, not updating your Android firmware can cause various issues and problems while using your device. So, you should update it, and here are steps on how to do it:

Step 1: Open the Settings and then, go to “About device”. Next, click “System updates”.

Step 2: After that, click “Check for updates” and if updates are available, then download and install it to update your Android version.

home button not working android - update android

Part 2: What if the Home Button fails due to hardware reasons?

When your Android home and back button not working because of hardware reasons, you can’t get the problem resolved by simply rebooting your device. In such cases, you have to use alternative apps to replace the home button.

2.1 Simple Control app

The Simple Control app is the first and foremost solution to fix the Android home button not working issue. With the help of this app, you can fix many soft keys of your device. It is specially designed for Android users facing trouble using home, volume, back, and camera buttons. Plus, the app utilizes Accessibility service, but it doesn’t get access to your sensitive and personal information.

simple control app

Pros:

  • It can easily replace broken and failed buttons.
  • The app is quite easy to use.

Cons:

  • It is not as much efficient as other similar apps available out there.

URL: https://play.google.com/store/apps/details?id=ace.jun.simplecontrol&hl=en_US

2.2 Button Savior app

Button Savior app is one of the ultimate apps that can help you to fix the Android home button not working problem with ease. For this app, root and no root versions are available on the Google Play store. To fix the Home button not working issue, no root version is the right one. But, if you want to fix the Back button or other buttons, then you need to go for the root version.

button savior

Pros:

  • It comes with a root as well as no root version.
  • The app is powerful enough to fix a wide range of buttons.
  • It shows information regarding the date and time and battery.

Cons:

  • The root version of the app can cause data loss.

URL: https://play.google.com/store/apps/details?id=com.smart.swkey" target="_blank” rel=”nofollow

2.3 Navigation Bar (Back, Home, Recent Button) app

Navigation Bar app is another great solution to fix the home button not responding problem. It can replace broken and failed button for users who are facing difficulty using navigation bar panel or buttons not working properly. The app offers numerous features, and it is easy to use.

vavigation bar

Pros:

  • It offers many colors to make an incredible navigation bar.
  • The app provides 15 themes for customization.
  • It comes with the ability to change the size of the navigation bar.

Cons:

  • Sometimes, the navigation bar stopped working.
  • It comes with ads.

URL: https://play.google.com/store/apps/details?id=nu.nav.bar

2.4 Home Button app

Home button app is another remarkable solution to replace broken and failed home buttons for users having trouble while using buttons. With this app, it is quite easy to press or even long press on the home button as assistive touch.

home button app

Pros:

  • You can change the button of color using the app.
  • With the help of it, you can set a vibrate setting on touch.
  • It provides support for many press actions, such as home, back, power menu, etc.

Cons:

  • It doesn’t come with a lot of features, unlike other apps.
  • Sometimes, it shuts down automatically.

URL: https://play.google.com/store/apps/details?id=nu.home.button

2.5 Multi-action Home Button app

Is your Android physical home button is broken or dead? If yes, then the Multi-action Home Button app can help you to fix it with ease. With the help of it, you can create a button in centre-bottom of your device screen, and you can also add numerous actions to that button.

home button not working android - Multi-action Home Button app

Pros:

  • It provides various actions with the button.
  • It is very simple and easy to use.

Cons:

  • The app’s very useful feature comes with its pro version.

URL: https://play.google.com/store/apps/details?id=com.home.button.bottom

Conclusion

Hopefully, the methods covered in this post helps you to fix Android home and back button not working problem for you. If it is a system issue, then the best thing you can do is to take advantage of Dr.Fone - System Repair (Android) software. It can surely help you to fix your Android system to normal within a few minutes.

Tecno Pova 5 Not Receiving Texts? 10 Hassle-Free Solutions Here

If you are using an Tecno Pova 5, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Tecno Pova 5.

It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Tecno Pova 5 phones, even the latest ones.

You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Tecno Pova 5s, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.

Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.

Part 0. Symptoms and Causes of Android Not Receiving Texts

The most common symptoms that would clarify that your Android messaging service is not working right are given below:

  • You will stop receiving any texts all of a sudden.
  • You can’t send or receive a text message.
  • Whenever you try to text someone, the message sent failed notification pop up on the screen.

The reasons why your Android is not receiving texts are given below:

  • Network issue
  • Insufficient memory
  • Mis-configuration of device settings
  • Switching of devices
  • A glitch in the messaging app
  • Software issue
  • Carrier problem with the registered network.

Apart from all these reasons, some additional causes are also there that can lead to this issue.

Part 1: One-click to Fix Android not Receiving Texts by Android System Repair

If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.

You surely need to try the software as it can perform the following tasks:

Dr.Fone - System Repair (Android)

Android repair tool to fix Android Not Receiving Texts

  • Fix the Android system without technical knowledge.
  • Complete Android repair tool for all brands and models.
  • Simple and Easy Repair procedure
  • 100% guarantee that the problem will be fixed.
  • Also available for iOS devices.

3981454 people have downloaded it

You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:

Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Tecno Pova 5 to the computer and choose the Android Repair mode, and hit the Start button to begin.

fix android not receiving texts with Dr.Fone

Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.

android not receiving texts - provide info

Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.

android not receiving texts - download firmware

It won’t take long, and your Tecno Pova 5 will be repaired. Now you will be able to receive and send text messages without any hassle.

Part 2: Remove and Insert the SIM

The easiest thing that you can try if your Tecno Pova 5 is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.

Part 3: Check Network Connection

Another simple method that you can try if you are not receiving text messages on Tecno Pova 5 phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.

android not receiving texts - check connection

Part 4: Consult your Carrier about the Data Plan

Maybe you are unable to get messages on your Tecno Pova 5s because your existing data plan has expired. You can directly contact your Carrier about the issues where your Tecno Pova 5 is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.

Part 5: Try the SIM card in Another Phone or Slot

Sometimes, people complain that Tecno Pova 5 is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.

When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.

Part 6: Clear the Cache of Messaging App

In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.

Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.

android not receiving texts clear cache

Step 2: Click on the Clear Cache button and wait as the Tecno Pova 5 device free up the memory of your device.

Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.

Part 7: Delete Useless Messages to Free Up Space

Sometimes, if you are not receiving text messages on Tecno Pova 5, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.

Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.

android not receiving texts - free up space

Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.

Part 8: Try a Third-party Messaging App

If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.

Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!

Part 9: Ensure your Phone is Fully Charged

Another possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.

Part 10: Ensure It’s Not An iMessage From iPhone

If the Tecno Pova 5 phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:

Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.

android not receiving texts - check iphone message

If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.

Part 11: Update Your Android

Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.

Conclusion

Now you know several methods that can work if the Android messaging app is not working.  If you experience this kind of issue with your Tecno Pova 5, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.


Also read:

  • Title: Play Store Not Working On Tecno Pova 5? 8 Solutions Inside | Dr.fone
  • Author: Abel
  • Created at : 2024-05-19 03:59:06
  • Updated at : 2024-05-20 03:59:06
  • Link: https://fix-guide.techidaily.com/play-store-not-working-on-tecno-pova-5-8-solutions-inside-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Play Store Not Working On Tecno Pova 5? 8 Solutions Inside | Dr.fone