Play Store Not Working On Tecno Spark 10 5G? 8 Solutions Inside | Dr.fone

Play Store Not Working On Tecno Spark 10 5G? 8 Solutions Inside | Dr.fone

Abel Lv11

Play Store Not Working On Tecno Spark 10 5G? 8 Solutions Inside

A functional Google Play Store is crucial for Android users to access, update, and install apps. Unfortunately, common issues like your Google Play Store not working can disrupt this experience. If you find your Play Store misbehaving more often than not, don’t fret.

In this guide, discover reliable solutions when your Google Play Store is not responding. The article will teach you how to tackle these problems and ensure a seamless app experience. Don’t let technical glitches hinder your digital journey—follow these troubleshooting steps for a swift resolution. Explore the page below to learn more.

woman annoyed on phone not working

Part I. 7 Common Google Play Store Issues Users Encounter

The Google Play Store serves as the epicenter for Android users. It facilitates seamless access to a vast array of apps. However, encountering issues with the platform can impact the functionality of your device. Below are 7 common issues on why your Google Play Store is not responding.

alert status problem on mobile device

Inability To Open the Play Store

The inability to open the Play Store leaves you without access to new apps or updates. The issue is often accompanied by error messages, which can leave you scratching your head.

Crashing Issues

Frequent crashes undermine the stability of the Play Store. Users attempting to browse or download apps may find themselves abruptly kicked out of the application. It can disrupt your intended tasks and cause annoyance in the long run.

Not Responding Errors

The dreaded “Not Responding” message can bring usability to a standstill. Users navigating the Play Store may experience delays or complete unresponsiveness. It can lead to a frustrating and unproductive experience.

Download and Installation Failures

When downloads and installations fail, you will be unable to enjoy new apps or updates. This issue can be annoying when trying to access crucial software improvements or security updates.

Authentication and Account Issues

Problems with authentication and account access can lock users out of their Google accounts on the Play Store. It prevents users from purchasing or downloading apps. The issue not only hampers functionality but also raises security concerns.

Update Problems

Difficulties in updating apps can leave users with outdated software. It can potentially compromise security and miss out on new features. The issue diminishes the user experience by depriving you of the latest enhancements.

Connection and Network Errors

Persistent connection and network errors impede the Play Store’s ability to fetch data. It hinders users from browsing and downloading apps. The issue is frustrating in areas with unstable internet connectivity.

Part II. Why Does the Google Play Store Keep Stopping?

If you’re wondering why does Google Play Store keeps stopping on your phone, there can be several factors. Here are some of them below.

man having issues on mobile phone

  • **Network issues.**Unstable or poor internet connections can disrupt the communication between the Tecno Spark 10 5G device and the Play Store. It can lead to frequent crashes.
  • **Outdated Play Store version.**Running an outdated version of the Play Store may result in compatibility issues. The lack of essential updates can cause the application to stop unexpectedly.
  • Cache and data accumulation. Over time, cached data and accumulated data in the Play Store can become corrupted. It can hinder the smooth operation of your phone and contribute to sudden stops.
  • Google account problems. Authentication issues, incorrect credentials, or other problems with the linked Google account can disrupt the Play Store’s functionality. This can also lead to repeated crashes.
  • **System glitches and bugs.**Inherent glitches and bugs within the Android operating system may affect the Play Store’s performance. They can cause your device to stop unexpectedly.

Part III.7 Quick Solutions To Resolve Play Store Not Working Issues

Encountering issues with the Google Play Store can be frustrating. It disrupts your ability to download, update, or access essential apps. Here are seven quick solutions when your Google Play Store unfortunately has stopped.

fixing mobile phone issues vector image

Clear Cache and Data

Revitalize your Google Play Store by addressing performance issues. Clearing cache and data can be a crucial step when troubleshooting malfunctions or glitches in the app. Here’s how.

  • Step 1: Head to your device’s Settings and navigate to Apps or Application Manager.
  • Step 2: Locate and select Google Play Store. Within Storage, choose Clear Cache and Clear Data. Confirm your action and restart the Play Store.

clearing cache and date on android

Update Play Store

Enhance your Play Store’s functionality by ensuring it’s up-to-date. This method suits those who haven’t updated their Google Play Store for a long time. Follow the steps below.

  • Step 1: Open the Play Store app and tap the three horizontal lines in the top-left corner to access the menu.
  • Step 2: Select Settings and scroll down to find the Play Store version. Install any available updates.

updating play store on android

Check Internet Connection

Ensure a stable internet connection on your device. Switch between Wi-Fi and mobile data to identify connectivity issues. Restart your router or modem if problems persist.

Reset App Preferences

Restore your device’s app settings to default for improved functionality. Below are the steps.

  • Step 1: Go to your device’s Settings and select Apps or Application Manager.
  • Step 2: Tap the three dots in the top-right corner and choose Reset app preferences.

resetting app preferences on android

Re-add Google Account

Resolve Play Store issues by re-adding your Google account. Follow these steps in Settings to remove and re-add your Google account, ensuring a seamless and error-free experience.

  • Step 1: Navigate to Settings and choose Accounts or Users & Accounts.
  • Step 2: Select Google and remove the account. Re-add the Google account and verify if the Play Store functions properly.

re-adding google account on android

Uninstall Play Store Updates

This method troubleshoots Play Store problems by uninstalling updates. Here’s how.

  • Step 1: Access Settings and go to Apps or Application Manager.
  • Step 2: Find Google Play Store and tap on Uninstall Updates. Confirm the action and restart the Play Store.

uninstall play store updates on android

Perform a System Update

Ensure your device’s overall stability by performing a system update to ensure the stable operation of the Play Store. Follow the steps below.

  • Step 1: Access Settings, scroll down, and select System or Software Update.
  • Step 2: Next, choose System update or Check for Updates and install any available system updates**.**

perform system update on android

If you’re still asking yourself why my Google Play Store is not opening after conventional methods prove ineffective, it may lead you to explore third-party tools. As a final recourse, considering reputable tools like Wondershare Dr.Fone - System Repair introduces a fresh approach to troubleshooting your device.

Part IV. How To Repair Play Store Not Working With an Alternative

Repairing your Google Play Store can be swift and effective with Dr.Fone - System Repair. This tool offers advanced features to diagnose and fix various system issues without the advanced skills required. It provides a quick and efficient resolution for a malfunctioning Google Play Store. Follow these three simple steps to get started:

  • Step 1: Begin by downloading and installing Dr.Fone - System Repair (Android) on your computer.

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  • Step 2: Launch the program and connect your Tecno Spark 10 5G to the computer using a USB cable. Choose the Tecno Spark 10 5G device type and click Start to initiate the repair process.

dr.fone android problems window

  • Step 3: Dr.Foneshould automatically detect the brand of your device. Next, choose the Name, Model, Country, and Carrier. Tick the checkmark and click Next to continue. Follow the on-screen instructions and wait for the repair process to complete.

dr.fone device information window

  • Step 4: Simply click Done on the prompt window displaying a confirmation message to exit the tool if your Tecno Spark 10 5G starts successfully. In the event that the Tecno Spark 10 5G device fails to start, select Try Again to initiate the process once more.

dr.fone repair completed window

Bonus: What Else Can Dr.Fone - System Repair Do?

Beyond its utility in fixing Google Play Store malfunctions, Dr.Fone is known for its user-friendly interface and high success rate. Its ability to address a wide range of Android issues offers a comprehensive solution to various system-related problems. Below are the platform’s key highlights.

dr.fone main window

Key Features

  • Fixes diverse Android issues. Dr.Fone - System Repair excels in resolving a multitude of Android problems. This includes a black screen, a boot loop, and bricked Android devices. Its comprehensive approach ensures you can rely on a single tool to tackle a wide range of system-related issues.
  • Support for over 1000 Android models. Dr.Fone supports over 1000 Android models. The broad coverage ensures diverse devices can use the software to troubleshoot and repair their Android systems.
  • User-Friendly interface. Dr.Fone is designed with simplicity in mind. It offers an easy-to-use interface that caters to both novice and experienced users.
  • High success rate. The software boasts a high success rate in resolving Android issues. Its effectiveness in tackling various problems has garnered trust among users. It’s one of the go-to solutions for those seeking reliable and efficient system repairs.

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Conclusion

Addressing issues when your Google Play Store does not work is crucial for an uninterrupted Android experience. Follow the outlined steps to regain control and enjoy a seamless app experience. Don’t let frustrations linger; take immediate action for a hassle-free Google Play Store.

Lastly, having Dr.Fone - System Repair at your side offers a reliable solution for a wide range of Android concerns. Don’t worry if your Google Play store is not responding, and Dr.Fone can fix it in minutes.

7 Fixes for “Unfortunately, Phone Has Stopped” on Tecno Spark 10 5G

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Tecno Spark 10 5G device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Tecno Spark 10 5G device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Tecno Spark 10 5G phone first.
  2. Now keep pressing the “Power” button until you see the Tecno Spark 10 5G logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Tecno Spark 10 5G device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Tecno Spark 10 5G firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Tecno Spark 10 5G firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Tecno Spark 10 5G device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Tecno Spark 10 5G device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Tecno Spark 10 5G system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

dr fone

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Tecno Spark 10 5G devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Tecno Spark 10 5G devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Tecno Spark 10 5G to the computer. When the Tecno Spark 10 5G device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Tecno Spark 10 5G device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Tecno Spark 10 5G device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Tecno Spark 10 5G device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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Bricked Your Tecno Spark 10 5G? Here’s A Full Solution

A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.

In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.

Part 1: Rescue the data on your Bricked Android Phone

Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Tecno Spark 10 5G device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .

Dr.Fone - Data Recovery (Android)

World’s 1st Android smartphone and tablet recovery software.

  • Recover data from broken Android in different situations.
  • Scan and preview files before starting the retrieval process.
  • SD card recovery on any Android devices.
  • Recover contacts, messages, photos, call logs, etc.
  • It works great with any Android devices.
  • 100% safe to use.

4,771,974 people have downloaded it

How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android

If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Tecno Spark 10 5G device and recover all your data.

Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.

bricked android phone data recovery-Install Wondershare Dr.Fone

Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.

bricked android phone data recovery-Select the issue type

Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Tecno Spark 10 5G device model” to get help.

bricked android phone data recovery-select your device model

Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Tecno Spark 10 5G device to your PC once it is in “Download Mode”

bricked android phone data recovery-Download Mode

Step 5: The program will begin an analysis of your device and then download the recovery package.

bricked android phone data recovery-download the recovery package

Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.

bricked android phone data recovery-click on Recover

Part 2: How to Fix Your Bricked Android Phone

Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;

When the Tecno Spark 10 5G device Boots Straight into Recovery

If the Tecno Spark 10 5G device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Tecno Spark 10 5G device is booting to recovery mode there is a chance that it can be fixed.

Step 1: Load up Clockworkmod or any other recovery tool that you have been using.

Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.

bricked android phone data recovery-Reboot system now.

When the Tecno Spark 10 5G device won’t stop rebooting

Here’s what to do if the Tecno Spark 10 5G device wont stop rebooting.

Step 1: Turn off the Tecno Spark 10 5G device and then reboot in recovery mode.

Step 2: Go to “Advanced” which will bring up a number of options to choose from.

Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.

bricked android phone data recovery-Go Back

Step 4: Go to the “Wipe Cache Partition” and select it.

Step 5: Go to “Wipe data/ factory reset.”

bricked android phone data recovery-Wipe data/ factory reset

Step 6: Finally reboot the Tecno Spark 10 5G device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.

If the above methods don’t work, try one of the following options.

You can return to resource where you found the flash tools and search or ask for advice

Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.

If all else fails, it is time to returning the Tecno Spark 10 5G device to the vendor if your warranty is still applicable.

Part 3: Useful Tips to avoid Bricking your Android Phone

If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Tecno Spark 10 5G device to its original settings should anything go wrong and hopefully help you avoid bricking your device.

  1. Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
  2. Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
  3. Keep a full Nandroid backup on your phone
  4. Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
  5. Know how to hard reset your device. It may come in handy when your device freezes on you.
  6. You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
  7. Ensure the Custom ROM you choose can actually be used on your device model.

While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.


  • Title: Play Store Not Working On Tecno Spark 10 5G? 8 Solutions Inside | Dr.fone
  • Author: Abel
  • Created at : 2024-07-14 06:54:52
  • Updated at : 2024-07-15 06:54:52
  • Link: https://fix-guide.techidaily.com/play-store-not-working-on-tecno-spark-10-5g-8-solutions-inside-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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