Proven Ways to Fix There Was A Problem Parsing the Package on Tecno Pop 7 Pro | Dr.fone

Proven Ways to Fix There Was A Problem Parsing the Package on Tecno Pop 7 Pro | Dr.fone

Abel Lv11

Proven Ways to Fix There Was A Problem Parsing the Package on Tecno Pop 7 Pro

Unable to install your favorite Apps from Google Play Store because there was a problem parsing the package?

The Parse Error or there was a problem parsing the package error is very common with Android devices. Android is a versatile platform and, therefore, a very popular OS. It is an open software and allows users to download and use various types of apps from the Play store. Android is also a cheaper alternative as compared to other Operating Software.

Since many of us are well versed with most of the Android devices, parse error, or there is a problem parsing the package is an error is not something new and uncommon.

The error message usually pops up on the Tecno Pop 7 Pro device screen when we try to download and install an App, for example, “There is a problem parsing the package Pokémon Go ”.

The error message which appears reads as follows:

“Parse error: There is a problem parsing the package”.

Android users who have experienced this would know that the parse error leaves us with only one option, i.e., “OK” as shown in the image below.

There was a problem parsing the package may occur due to several reasons, most of which are listed and explained below. Furthermore, there is a list of solutions to choose from to eliminate the “there is a problem parsing the package” error.

Read on to find out more.

Part 1: Reasons for the parsing error

Parse Error, better known as “there was a problem parsing the package” error is very common and normally surfaces when we try to download and install new Apps onto our Android devices from Google Play Store.

Parse Error

The reason for the error message to pop-up are many but none of them can be blamed singularly for the “there is a problem parsing the package” error. Given below is a list of the most probable reasons for Parse Error to stop an App from installing. Examine them carefully before moving on to the solutions to fix the “there was a problem parsing the package” error.

• Updating the OS may cause some disturbances in the manifest files of different Apps leading to Parse Error.

• Sometimes, the APK File, i.e., Android Application Package, gets infected due to improper or incomplete App installation causing “there is a problem parking the package” error.

• When Apps are downloaded and installed from unknown sources, due permission is needed. In the absence of such permission, the chances of the Parse Error to occur increase.

• Certain Apps are not compatible or supported by the latest and updated Android versions.

• Anti-virus and other cleaning Apps are also a major reason for the “there was a problem parsing the package” error.

The causes listed above are not App specific. The Parse Error may occur due to any one or more of these reasons, but what is more important is to try to get rid of the problem.

Let us move on to learn ways to fix the there was a problem parsing the package error.

Part 2: 8 Solutions to fix the parsing error

“There is problem parking the package” error can be dealt with easily if only we do not panic and deliberately follows the steps explained in this segment. Here are 7 of the most reliable and trustworthy methods to fix the Parse Error.

They are easy, user-friendly, and do not take much of your time. So don not waste any more of your time and try them now.

2.1 One Click to Fix ‘There is a Problem Parsing the Package

If you’re still encountering the Parsing error, there may be a problem with the Tecno Pop 7 Pro device data on your device, which means you’ll need to repair it. Luckily, there’s a simple, one-click solution you can follow called Dr.Fone - System Repair .

Dr.Fone - System Repair (Android)

Android repair tool to fix all android system issues in one click

  • Simple, clean, and user-friendly interface
  • No technical knowledge required
  • Easy one-click repair to fix ‘there is a problem parsing the package’ error
  • Should repair most parsing problems with apps, like ‘there is a problem parsing the package Pokemon Go’ error
  • Supports most Tecno Pop 7 Pro devices and all the latest models like Galaxy S9/S8/Note 8

3981454 people have downloaded it

If this sounds like the solution you’re looking for, here’s a step by guide on how to use it yourself;

Note: Please note that this repair process can erase all data on your phone, including your personal information. This is why it’s so important to back up your Tecno Pop 7 Pro before proceeding.

Step #1 Head over to the Dr.Fone website and download the software. Install the downloaded software and open it. From the main menu, select the System Repair option.

fix problem parsing the package

Input your device and firmware information to confirm you’re installing the right version of the operating system.

select device model info

Step #2 Follow the onscreen instructions on how to get into Download Mode to start the Repair process.

fix problem parsing the package in download mode

Once complete, the firmware will start downloading.

download the firmware to fix problem parsing the package

Step #3 Once the firmware has downloaded, it will automatically install it to your device.

When this is completed, you’ll be free to disconnect your Tecno Pop 7 Pro and use it how you please without the ‘there is a problem with the parsing package’ error.

repairing android

2.2 Allow installation from unknown sources

When we install Apps from other sources and not Google Play Store, there might be a glitch in using such Apps. To overcome this problem, turn on “Allow App installation from other sources”. Follow the steps given below for better understanding:

• Visit “Settings” and select “Applications”.

• Now tick mark on the option saying allow App installation from unknown sources.

allow App installation

2.3 Enable USB debugging

USB debugging is not considered necessary by many users but these methods give you an edge over others while using an Android device as it lets you access things on your phone, etc which you could not earlier.

To enable USB Debugging to fix “There is a problem parsing the package” error, follow these steps:

• Visit “Settings” and select “About Device”.

• Now click on “Build Number” not once but continuously for seven times.

click on “Build Number”

• Once you see a pop-up saying “You are now a developer”, go back to “Settings”.

go back to “Settings”

• In this step, select “Developer Options” and turn on “USB Debugging”.

turn on “USB Debugging”

This should solve the problem. If not, move on to the other techniques.

2.4 Check APK File

An incomplete and irregular App installation may cause the .apk file to get corrupted. Make sure you download the file completely. If need be, delete the existing App or its .apk file and reinstall it from Google Play Store for it to be compatible with your device’s software and to use the App smoothly.

2.5 Check App Manifest File

Manifested App files are nothing but .apk files which are improvised by you. Such changes may cause the Parse Error to occur more frequently. Modifications in the App file can be made by changing its name, App settings, or more advanced customizations. Make sure you roll back all changes and restore the App file to its original state to prevent it from getting corrupted.

2.6 Disable Antivirus and other cleaner Apps

Antivirus software and other cleaning Apps are very helpful in blocking unwanted and harmful Apps from damaging your device. However, sometimes such Apps also prevent you from using other safe Apps.

We do not suggest that you delete the Antivirus App permanently. Temporary uninstallation will be useful here. To do so:

• Visit “Settings” and then select “Apps”.

• Select the antivirus App to click on “Uninstall” and then tap “OK”.

click on “Uninstall”

Now download and install the desired App again. Once this is done, do not forget to install the Antivirus App again.

2.7 Clear Cache cookies of Play Store

Clearing Play Store Cache cleans the Android Market platform by deleting all clogged up unwanted data. Follow the steps given below to delete Play Store cache:

• Tap on Google Play Store App.

• Now visit Play Store’s “Settings”.

visit Play Store’s “Settings”

• Select “General Settings” to “Clear local search history”.

“Clear local search history”

2.8 Factory Reset Android

Factory Resetting your device to fix the Parse Error should be the last thing you try. Make sure you take a back-up of all your data on your Google Account or a Pen Drive because this technique erases all media, contents, data, and other files, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings”.

• Now select “Backup and Reset”.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.

The whole process of factory resetting your Tecno Pop 7 Pro might sound tedious, risky, and cumbersome but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Parse Error: There was a problem parsing the package is an error message that has troubled many Android users. The good part is that the above-stated fixes not only solve the problem but also prevent it from occurring in the future. So, keep them in mind the next time you or anyone you know faces such an issue.

7 Solutions to Fix Error Code 963 on Google Play Of Tecno Pop 7 Pro

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Tecno Pop 7 Pro prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Tecno Pop 7 Pro device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Tecno Pop 7 Pro and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Tecno Pop 7 Pro or tablet entered in Download mode. For this, following are the steps to be taken:

If the Tecno Pop 7 Pro device contains Home button:

  • Turn the Tecno Pop 7 Pro device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Tecno Pop 7 Pro device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Tecno Pop 7 Pro device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

Fix Unfortunately Settings Has Stopped on Tecno Pop 7 Pro Quickly

All of you, sooner or later, must have found the “Unfortunately Settings has stopped” error on your Tecno Pop 7 Pro. The problem can occur if the Settings keeps stopping or crashing. Many times, you may try to open the Settings but it doesn’t even open. Or possibly, it may freeze after getting opened thereby hampering the Tecno Pop 7 Pro device’s performance.

unfortunately settings has stopped

Well! There can be a number of reasons why this thing happens. For instance, custom ROM installations, not enough space in the Tecno Pop 7 Pro device or perhaps an outdated version of Android. If you are struggling with the same issue and want to know what to do when Android Settings is not responding, this post will help you. We have explained everything in detail along with the solutions. So, scroll down and get things sorted.

Part 1: Clear the cache of Settings and Google Play Service

It is possible that the corrupted cache files are responsible for this error. Hence, as the first tip, we would like you to clear the Settings cache if that is what triggers the “Unfortunately Settings has stopped” issue. Clearing it would definitely make Settings run appropriately. And The steps to clear the cache of the Google Play Services app are similar. Here is how to clear the cache of Settings:

  1. Open “Settings” on your Tecno Pop 7 Pro and choose “Apps & Notifications”/”Apps”/”Application Manager” (the option may differ on different devices).
  2. In the list of applications, look for “Settings” and open it.
  3. Now, select “Storage” followed by “Clear Cache”.

settings crashing - clear cache

Note: In some phones, the “Clear Cache” option may come after tapping on “Force Stop”. Therefore, go accordingly without getting confused.

Part 2: Clear the Android phone’s RAM and retry

As the next tip, we would like to suggest you clear your device’s RAM by ceasing the running apps in the background. RAM, if at the increased level, is responsible for the Tecno Pop 7 Pro device’s freezing, poor performance, and most probably is the reason behind crashing Settings. Also, if the apps in the background keep running, they might conflict with the Settings and stop it to perform properly. Therefore clearing RAM is important when Android Settings is not responding. Here is how to do it.

  1. Firstly, you need to go to the Recent apps screen. For this, long-press the Home key.
    Note: Please note that different devices have different ways to go to the Recent apps screen. Do it according to the Tecno Pop 7 Pro device you own.
  2. Now, swipe the apps and tap on the clear option. You will be able to notice the amount of RAM cleared

settings crashing - clear ram

Part 3: Uninstall the Google update

Uninstalling Google Play Store updates has also responded well to many users. It has worked in the case of the “Unfortunately Settings has stopped” error. So, we would also like to suggest you use this tip if the others don’t work. Here are the steps to be followed for this.

  1. Open “Settings” on your Android and tap on “Application manager” or “Apps” or “Application.
  2. Now, head to all the apps and select “Google Play Store” from there.
  3. Tap on “Uninstall Updates” and restart your device to check if the crashing Settings issue has been resolved.

settings crashing - uninstall update

Part 4: Uninstall the custom ROM or re-flash the stock ROM

Using a custom ROM on your device brings up this problem due to incompatibility or improper installation. Therefore, you should either uninstall the custom ROM or re-flash the stock ROM. in order to re-flash the stock ROM of your Tecno Pop 7 Pro, the best way would be Dr.Fone - System Repair (Android). It offers one-click functionality to flash stock ROM and that too with full security. Supporting all Tecno Pop 7 Pro devices, it ranks among its counterparts when it comes to fixing crashing Phone app issues or any other Android system issue. It is loaded with the beneficial features which are discussed below.

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Settings Has Stopped”

  • You needn’t be a tech-savvy to use this
  • Supports a wide range of Android devices easily, 1000+ being more precise
  • One-click tool and supports any sort of Android system issue
  • Higher success rate along with millions of trusted users
  • Trustworthy and offers an extremely easy interface

4,635,310 people have downloaded it

How to fix crashing Settings using Dr.Fone - System Repair (Android)

Step 1: Download Tool

Visit the official website of Dr.Fone and download the toolbox from there. Go for the installation process and wait until the installation gets over. Launch it now and choose the “System Repair” tab from the main window.

Android settings not responding- download tool

Step 2: Get the Phone Connected

With the help of a USB cable, plug your Tecno Pop 7 Pro into the PC. Upon proper connection, hit on the “Android Repair” option from the left panel.

Android settings not responding - connect android

Step 3: Feed Correct Information

In the next window, you need to fill in some necessary information like the name and model of the mobile device. Enter details like country and career. Check once and hit on “Next”.

Android settings not responding - enter details

Step 4: Enter Download Mode

Now, you need to take your device into Download mode. For this, you need to follow the onscreen instruction according to your device. Click “Next” and you will notice the firmware downloading progress on your screen.

Android settings not responding - download mode

Step 5: Repair the Issue

Once the firmware is completely downloaded, your Tecno Pop 7 Pro will automatically start getting repaired. Stay there and you will receive a notification that the repair is done.

Android settings not responding - fix the issue

Part 5: Wipe cache partition to restore Settings

Like RAM, wiping cache is also vital so as to make the Tecno Pop 7 Pro device’s operation smoother. And when you are getting the “Unfortunately Settings has stopped” error, it might be due to the collected cache. To remove it, you will need to enter the recovery mode. And the steps for recovery mode range from device to device. For instance, Tecno Pop 7 Pro users have to press the “Home”, “Power” and “Volume Up” buttons. Similarly, HTC and LG device users are supposed to press the “Volume Down” and “Power” buttons. For Nexus, it is “Volume Up, Down” and Power key combinations. Therefore, before going further, make sure what device you own and enter the recovery mode according to it. Now, follow the detailed guide below to wipe the cache partition in order to fix crashing Settings.

  1. Primarily, turn off the Tecno Pop 7 Pro device and enter the recovery mode by pressing the respective key combinations.
  2. You will notice a Recovery screen on your device.
  3. On showing up the recovery screen, look for the “Wipe Cache partition” option and use the “Volume Down” and “Volume Up” buttons to scroll down and up respectively.
  4. On reaching the required option, press the “Power” button to start wiping.
  5. Once finished, click the reboot option and the Tecno Pop 7 Pro device will be rebooted, fixing the issue hopefully.

Android settings not responding - cache partition

Part 6: Factory reset your Android

You can also opt for Factory resetting your device to fix the issue of Settings keeps stopping. By removing everything from the Tecno Pop 7 Pro device, it will make your device run properly. If you have important data on your device, please make sure to create a backup before taking action if you don’t want to lose it. The steps are as follows.

  1. In the “Settings, go to “Backup and Reset”.
  2. Tap on “Factory data reset” followed by “Reset device”.
  3. Wait for the completion of the process and check if Settings is stopping or not after it gets rebooted.

Android settings not responding - factory reset android

Part 7: Check and update Android OS

A lot of times minor issues crop up due to the operating systems that get outdated. It is because the Tecno Pop 7 Pro device needs to get updated from time-to-time for proper functioning otherwise it will not be able to match up with the fading technologies thereby coming up with issues like “Unfortunately Settings has stopped”. We recommend here you check for the available update and update your device. For this follow the guide below.

  1. Go to “Settings” and tap “About Phone” on your device.
  2. Now, hit on “System Update” and the Tecno Pop 7 Pro device will look for any available update.
  3. If there is any, go along with the prompts to install it and make your phone even smarter.

Android settings not responding - update android firmware

Conclusion

If your Tecno Pop 7 Pro shows the “Unfortunately Settings has stopped” error, don’t worry. This problem can come from many things like old software or cache issues. You can try easy fixes like clearing cache or updating your system. Sometimes, removing custom ROMs might be needed.

For iOS users facing similar problems, we recommend using Dr.Fone-System Repair (iOS) . It’s known for fixing many iOS problems without losing any data. Remember, a well-working device is just a few steps away!

Safe downloadsafe & secure


Also read:

  • Title: Proven Ways to Fix There Was A Problem Parsing the Package on Tecno Pop 7 Pro | Dr.fone
  • Author: Abel
  • Created at : 2024-05-19 03:59:08
  • Updated at : 2024-05-20 03:59:08
  • Link: https://fix-guide.techidaily.com/proven-ways-to-fix-there-was-a-problem-parsing-the-package-on-tecno-pop-7-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.