Reliable User Guide to Fix Vivo Y27 4G Running Slow and Freezing

Android smartphones have opened a lot of doors for their users. They continue to evolve year after year with the hope of giving the world a wonderful digital experience. So far, we can all agree that they’re going the extra mile and doing a really great job. Android phones today are all packed with supreme capabilities that are beneficial to everyone.

However, Android phones are still not close to perfect. They also act up sometimes and cause a stir. Some users have observed that the Android phone is running slow and freezing over time. There can be many potential reasons why Android phone runs slow suddenly. But it doesn’t mean it cannot be restored at all to its original state and function.

In this article, we will review the details of this Android phone issue. We’ll provide solutions you can try if you ever get caught in the same problem. Continue reading to learn more.

Understanding the Specs That Make Android Phones Run Fast

The issue of Android phone running slow and freezing is not limited to old devices only. The same problem has also been observed in newly purchased units. The roots of this unfortunate occurrence vary from one user to another. It depends on different elements, from external factors like users’ handling of the Vivo Y27 4G device to internal factors such as its capabilities. To understand it more, below are some Android phone specifications related to the Vivo Y27 4G device’s overall performance and speed.

The CPU Core Count

Unlike before, Android phones today are equipped with several cores. Each of them has the ability to execute a process alone. Therefore, the Vivo Y27 4G device can handle two or more tasks at once without compromising the quality of its performance. If your Vivo Y27 4G contains more CPU core, its performance surely be more powerful and speedy.

The CPU Clock Speed

Simply put, clock speed is basically the speed at which the CPU cores can carry out a cycle in a second. A faster clock speed definitely translates into the Vivo Y27 4G device’s higher performance. For instance, an octa-core Android phone with a one GHz per second clock speed is a decent device. But it’s less powerful than a device with the same number of cores but runs at two GHz per second.

Random Access Memory

In a simple language, Random Access Memory (RAM) temporarily stores the data from apps that are currently running. Smartphones can be more flexible with multi-tasking if their RAM has enough space. So if you’re among these users who perform multiple tasks simultaneously, you better choose a device with more RAM.

Internal Storage

The mobile applications installed on your smartphones are directly related to internal storage. The apps save their data every time, so they behave strangely when the Vivo Y27 4G device runs out of storage. If you’re using heavy mobile applications, it’s best to opt for smartphones with huge internal storage.

Reasons Why My Vivo Y27 4G is Running Slow

It’s not really hard to tell why your Vivo Y27 4G is slow because it’s apparently a common issue among users. But don’t worry. Most of the time, the problem is not a major concern. Here are some scenarios that may slow down your Vivo Y27 4Gs.

Overloading Background Processes

It’s great to have an Android phone that can flawlessly multi-task. However, not all units can handle that well. As mentioned earlier, it depends on the CPU core count and the core’s clock speed. If your Vivo Y27 4G is running slow and freezing, many processes may be happening at the same time. Your device’s cores and clock speed are potentially incapable of executing such demands.

Your Phone is Running Out of Storage

Mobile apps need to save data on your phone. They perform the tasks based on the data stored on the Vivo Y27 4G device. So if your Vivo Y27 4G is slow, it’s possible that your device is already running out of storage. Each app has its own storage requirement. If your phone goes below that, the app will surely crash and not work.

Animation Speed is Way Too Slow

You can modify the Vivo Y27 4G device’s animation type and speed on your Vivo Y27 4G via the developer’s option. However, altering its default settings can sometimes make the Android phone run slow. If the speed is set slower, more delays are added to the animation. Hence, it takes a while for Your Vivo Y27 4G to launch an app or complete a certain process.

Click here

You’re Using an Outdated Android Version

If your Vivo Y27 4G is running slow and freezing, the Vivo Y27 4G device’s software is probably outdated. The mobile apps installed on your device are lagging or crashing because they’re no longer compatible with the OS. It happens most of the time. Hence, always watch out for OS updates.

Your Phone is Experiencing Some System Issues

Operating systems and device software serve as the main component of all smartphones. Sometimes, it runs into inevitable problems caused by computer bugs and other glitches. When it happens, the Vivo Y27 4G device’s overall performance is affected. So that can be the reason why sometimes your Vivo Y27 4G is running slow and freezing.

Your Internet Connection is Unstable

Of course, a slow internet connection can make the Android phone runs slow too. Most apps today rely heavily on the internet to execute some tasks like communicating and streaming. So don’t panic when your Vivo Y27 4G is running slow and freezing. It’s possible that your internet connection is messing up with you.

What to Do When My Vivo Y27 4G Lags?

It’s not as bad as the black screen of death when the Android phone runs slow. However, it can still cause some delays and inconvenience for users. So it’s really important to take action when you notice some anomalies with its speed and performance. Below are some remedies that can help you get rid of this issue.

Solution 1: Reboot Your Phone

Sometimes, minor bugs can give your device a hard time. It can be the reason why your Vivo Y27 4G is running slow and freezing. If that’s the case, rebooting your phone might help a lot. Here’s how to do it.

Step 1: For seven seconds or more, hold the Power and the Volume Down button together.

Step 2: Several options will manifest on the screen. From there, click Restart. Wait until your device completely shuts off and restarts again.

Solution 2: Uninstall the Unused Apps to Free Up Some Storage

If your Vivo Y27 4G is running slow and freezing, it’s likely because you’re running out of internal storage. You may uninstall the apps you rarely use to free up some space. Here’s how to do it.

Step 1: On your home screen, find the app you wish to uninstall. Hold its icon until an option list appears.
Step 2: Click Uninstall.

Step 3: Click Ok if it asks you to confirm the action.

Wait until the app icon disappears from the home screen.

Solution 3: Set the Animation Speed a Little Faster

Altering the animation speed is not that dangerous. However, it can sometimes interfere with the Vivo Y27 4G device’s smoothness if set too slow. If your Vivo Y27 4G is running slow and freezing after modifying this setting, try to re-adjust it a little faster. Here’s how to do it.

Initiate the following steps first to enable the developers option on your device. Skip this if you have already activated the developers option:

Step 1: Go to Settings.
Step 2: Find the About Phone option. Click on it.

Step 3: Find the Build Number. And then click on it seven times.
Step 4: Enter your lock screen passcode if necessary.

Follow these steps to adjust the animation speed:

Step 1: Tap Settings from your home screen.
Step 2: From the given options, find and click Systems.
Step 3: Click Developers options.
Step 4: Under the Drawing section, you’ll find the following animation scale settings: Window Animation Scale, Transition Animation Scale, and Animator Duration Scale. Adjust the speed of these three options to 0.5x.

Solution 4: Update Your Phone to the Latest Android Version

It’s always recommended to update your phone to the latest Android version. Aside from repairs to some system errors, it also keeps your phone compatible with mobile apps. An outdated operating system can be the reason why your Vivo Y27 4G runs slow, and the apps are freezing. Don’t worry. It’s very easy to perform. Here’s how to do it.

Step 1: First, ensure your internet connection is strong and stable to avoid unwanted interruptions.
Step 2: Go to Settings.
Step 3: Click About Phone.
Step 4: Click Check Now for Update. If there’s new software available, it will automatically appear on the screen.
Step 5: Click Install Now. Depending on your device, it will restart itself after the installation process.

Solution 5: Reset Your Vivo Y27 4G to Factory Settings

One way to restore the original performance of your Vivo Y27 4G is to revert it back to factory settings. It deletes all the phone’s data and adjusts the settings to default. Most of the time, this procedure works magic. It fixes numerous issues, including the Android phone that’s slow and constantly freezing. But ensure your phone has already been backed up before commencing this step. You may use Wondershare Dr.Fone to help you back up and secure your files.

Here’s how to back up your Vivo Y27 4G using Wondershare Dr.Fone:

Step 1: Download Wondershare Dr.Fone from its official website. And then install it on your desktop.
Step 2: Launch the application on your computer.
Step 3: After it fully loads, connect your Vivo Y27 4G to your computer.
Step 4: From the main dashboard, find and click Phone Backup. Ensure your device is in USB Debugging mode.

Step 5: Check the files or data you wish to back up. Right after, click Backup.

Here’s how to reset your Vivo Y27 4G to factory settings:

Step 1: Go to Settings.
Step 2: Click System.
Step 3: Click Reset Options.
Step 4: Click Erase All Data (Factory Reset).
Step 5: Your Android phone will inform you about the data that will be deleted from this procedure. From there, click Reset Phone.
Step 6: Your Android device will ask you to confirm the procedure. From there, click Erase Everything.

Solution 6: Fix the System Issue Using Wondershare Dr.Fone

The device’s operating system may sometimes run into unexpected problems. That can make your Vivo Y27 4G performs slow. System issue is not a terrifying scenario at all. Thanks to Wondershare Dr.Fone, which provides instant repair to this kind of mobile problem. Here’s how to use it in easy steps.

Step 1: Launch the Wondershare Dr.Fone application on your desktop. And then connect your Vivo Y27 4G to your computer.
Step 2: Click System Repair from the main dashboard or Toolbox section.

Step 3: Click Android.

Step 4: Wondershare Dr.Fone will give you a list of the Android problems that this procedure will fix. From there, click Start.

Step 5: Wondershare Dr.Fone will ask you to confirm your device details. Review the listed details for Brand, Name, Model, Country, and Carrier. Amend them if necessary. Tick the checkbox beside the Note if you agree to the terms. Lastly, click Next to proceed.

Step 6: At this point, you need to put your device into Download Mode. Power off your device. And then hold these three buttons altogether: Volume Down, Home (or Bixby if you’re using a newer model), and Power buttons. Finally, press the Volume Up button.

Step 7: Wondershare Dr.Fone will automatically download the firmware that matches your device’s specifications. Wait until the process has been completed.

Step 8: Thereafter, the details about the newly downloaded firmware package will be displayed on the screen. From there, click Fix Now.

Step 9: Before initiating the installation process, Wondershare Dr.Fone will ask you to review and confirm the firmware details. It will also let you know that this procedure will erase the phone’s data. If you agree to the terms, enter 000000 into the input box and click Confirm.

Step 10: Wait while Wondershare Dr.Fone installs the new firmware to your device.

Step 11: A notification will immediately appear after installing the new firmware. Click Done if your phone starts normally. Otherwise, click Try Again to repeat the process.

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Conclusion

Android phone is capable of performing lots of stuff. It can assist you in both your personal and professional tasks. But if it’s sluggish and doesn’t execute optimally, the good things it promises all go down the drain. So if you notice that your Vivo Y27 4G is running slow and freezing, act fast to resolve the issue. Wondershare Dr.Fone can be of great help in this kind of situation. It’s an all-in-one mobile solution that can assist you with system repair, phone backup, data recovery, and a lot more.

[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Vivo Y27 4G

Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.

If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.

Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.

Part 1. Install Snapchat again from Google Play Store

One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.

During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.

Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.

Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.

Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.

Part 2. Check for new Snapchat Updates

Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.

Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.

Launch the Play Store and navigate to the My Apps and Games page
Tap the Update button
The app will now automatically update to the latest version

Part 3. Wipe the cache of Snapchat

If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.

Here’s how to fix it.

Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen
Tap the Settings gear icon on the top right
Scroll down the Settings menu and tap the Clear Cache option

Click here

Here, you can choose to Clear All, but you can select individual areas if you prefer
Tap the Confirm option to clear your cache preference completely

Part 4. Fix the system issues that caused Snapchat stopping

If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.

The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.

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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.

Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.

Once completed, open the software, so you’re on the main menu.

Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Vivo Y27 4G to your computer using the USB cable.

Step 3: Confirm details.

On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.

Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.

The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.

Step 5: Once in Download Mode, the software will now download and install a fresh version of your Vivo Y27 4G’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.

Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!

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Part 5. Check for the Android update

Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.

Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.

Step 1: Open the Settings menu on your Vivo Y27 4G and select the About Phone option.

Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.

Part 6. Connect to another Wi-Fi

In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.

To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.

Step 1: Open the Settings menu on your Vivo Y27 4G, followed by the Wi-Fi option.

Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.

Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.

Part 7. Stop using the custom ROM

If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.

Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Vivo Y27 4G back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.

However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.

Download and install the Dr.Fone - System Repair (Android) software to your computer
Connect your Vivo Y27 4G to your Windows computer using the USB cable
Open the software and click the Repair option.
Select the Android device repair option
Make sure your carrier and device information are correct
Put your device into Download Mode by following the onscreen instructions
Allow the software to repair your Vivo Y27 4G automatically

Part 8. Reset the factory settings of your Android

One of the last resorts you can take is factory resetting your Vivo Y27 4G back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.

However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.

Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.

Step 1: Tap the Settings menu on your device and click the Backup and Reset option.

Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Vivo Y27 4G

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Vivo Y27 4G. Not to mention, the Vivo Y27 4G has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

More often than not, the TouchWiz keeps stopping after an Android update. When we update our Vivo Y27 4G device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Vivo Y27 4G Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Vivo Y27 4G phone and connect it with the computer.

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Vivo Y27 4G device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Vivo Y27 4G device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

Click here

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Vivo Y27 4G device connected until you get the notification for process completion.

Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Vivo Y27 4G stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

Tap on “Apps” from the Home screen firstly.
Launch “Settings” afterwards
Look for “Applications” and tap on it followed by “Application Manager”.
When Application Manager gets opened, swipe towards right to get into the “All” screen.
Now, choose “TouchWiz” and tap “Clear Cache”.
Now, tap “Clear Data” followed by “OK”.
Now restart your device.

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Vivo Y27 4G devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Vivo Y27 4G devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

Turn off your Vivo Y27 4G device.
Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
Keep doing this until you see the Android screen. This will take your device into recovery mode.
You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Vivo Y27 4G device will be rebooted.

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

Open “Settings” and go to “Personalization”.
Hit on “Easy Mode” now.

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Vivo Y27 4G device to Safe mode and check if the reason is any third-party app.

Switch off your device to initiate.
Press “Power” button and keep doing this until device’s logo appears on the screen.
When you see logo appearing, instantly release the button and start holding “Volume Down” button.
Keep holding until rebooting finishes.
You will now witness “Safe mode” on the bottom screen. You can now release the button.

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

Run “Settings’ in your device and go to “Backup & Reset”.
Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.

Fix Guide

Reliable User Guide to Fix Vivo Y27 4G Running Slow and Freezing | Dr.fone