Sony Xperia 5 V Screen Unresponsive? Here’s How to Fix It

Sony Xperia 5 V phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Sony Xperia 5 V touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Sony Xperia 5 V phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Sony Xperia 5 V touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Sony Xperia 5 V Screen Unresponsive?

There are several reasons why a Sony Xperia 5 V phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Sony Xperia 5 V screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Sony Xperia 5 V Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Sony Xperia 5 V device unusable.

• Equipment is worn out: Hardware problems can also cause Sony Xperia 5 V screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Sony Xperia 5 V model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Sony Xperia 5 V Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Sony Xperia 5 V Screen Unresponsive

In the previous section, we identified the possible causes of Sony Xperia 5 V screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Sony Xperia 5 V model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Sony Xperia 5 V black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Sony Xperia 5 V’s touch screen and power button issues, such as unresponsiveness. By restarting the Sony Xperia 5 V device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Sony Xperia 5 V device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Sony Xperia 5 Vlogo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Sony Xperia 5 V device from functioning correctly. Leaving the Sony Xperia 5 V device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Sony Xperia 5 V device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Sony Xperia 5 V device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Sony Xperia 5 V device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Sony Xperia 5 V Y2 and Sony Xperia 5 V 5A.

4. Optimize Device Performance

One solution is to optimize the Sony Xperia 5 V device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Sony Xperia 5 V device and perform a factory reset, which can help reset the Sony Xperia 5 V device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Sony Xperia 5 V device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Sony Xperia 5 V Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Sony Xperia 5 V Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Sony Xperia 5 V Redmi 5A.
• Select All files on the phoneto make a complete format of the Sony Xperia 5 V Redmi 5A.

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Sony Xperia 5 V devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Sony Xperia 5 V Y2 and Sony Xperia 5 V 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Sony Xperia 5 V device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Sony Xperia 5 V.

How To Avoid A Sony Xperia 5 V Screen Unresponsive?

To avoid facing a Sony Xperia 5 V screen unresponsive issue, users can take several preventative measures. One important step is to update the Sony Xperia 5 V phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Sony Xperia 5 V device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Sony Xperia 5 V device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Sony Xperia 5 V device runs smoothly and reliably.

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Conclusion

Encountering a Sony Xperia 5 V screen unresponsive issue can be a common problem for some Sony Xperia 5 V phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Sony Xperia 5 V phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Sony Xperia 5 V phone without any interruptions.

How to Flash Dead Sony Xperia 5 V Safely

• Fix malfunctioning Android to normal in one click.
• Highest success rate to fix all Android issues.
• Step-by-step guidance through the fixing process.
• No skills required to operate this program.

A phone is considered to be dead when it becomes completely unresponsive and refuses to switch on. Similarly, an Android phone is said to be dead when it does not boot up. You may try to switch it on several times by pressing the power button but in vain. You will see no sign of the phone’s logo or anything like a welcome screen. The Android phone’s screen remains black and does not illuminate when you try to turn it on. Interestingly, even when you charge this dead device, it does not show that it is getting charged.

Many people regard this as a battery issue, and many think of it as a temporary software crash. Some users also seem to believe that this is because of a virus attack. However, if you are looking for ways that tell how to fix a dead Android phone, you must understand that a dead phone or device can be cured by flashing custom firmware safely. If you are keen to know how to flash a dead Android phone or how to flash dead Android phones using PC, here are ways to help you.

Given below are eight techniques to flash your Sony Xperia 5 V safely, depending upon which phone you are using. It may seem time-consuming and tedious, but we can assure you that it works. So, move ahead and read on to learn about flashing new firmware, your Sony Xperia 5 V, MTK Android, and Sony Xperia 5 V safely.

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Part 1: Can a Dead Phone Be Flashed?

Flashing a dead Android phone might be skeptical for many users who have been in such a situation. Although it is possible to flash a dead Android phone, it is essential to be aware of the reasons that lead you into such a situation. Before a remedy, diagnosing the problem is a necessity for retaining the Sony Xperia 5 V device.

From battery issues to physical damage to the Sony Xperia 5 V device, there can be many reasons your Sony Xperia 5 V died. The reasons for a dead Android phone are not restricted to these points. There can be software-related issues or firmware issues that might cause such havoc on your Android.

Part 2: How to flash Sony Xperia 5 V in one click

While you are worried about how to flash Sony Xperia 5 V instantly with a single click, Dr.Fone - System Repair (Android) swiftly makes its way with a galore of options for you. This amazing tool from Wondershare can fix a plethora of Android system issues such as crashing of apps, black screen of death, failed system update, etc. Moreover, it can also get your device out of boot loop, unresponsive bricked Android mobiles as well as stuck at the Sony Xperia 5 V logo.

Dr.Fone - System Repair (Android)

One-click solution to flash Sony Xperia 5 V

• The high success rate in fixing Sony Xperia 5 V Android devices.
• All the latest Sony Xperia 5 V devices are supported by this software.
• One-click operation of this tool helps you how to flash Sony Xperia 5 V easily.
• Being very intuitive, it doesn’t need you to be tech-savvy to use this software.
• It is one of its kind and the first one-click Android repair software on the market.

3981454 people have downloaded it

Step-by-step Tutorial

We are going to explain how to flash a dead Android phone using a PC using Dr.Fone - System Repair (Android)

Note: Before you understand how to flash Dead Android phone, take a backup of your data and then proceed to avoid any data loss.

Phase 1: Prepare your Sony Xperia 5 V

Step 1: Once you have downloaded and installed Dr.Fone, launch it. From the main menu, tap on ‘System Repair’ and get your Sony Xperia 5 V connected to it.

Step 2: Click ‘Android Repair’ from the available options, and then press the ‘Start’ button to fix the Dead Android phone by flashing it.

Step 3: On the Sony Xperia 5 V device information screen, pick the appropriate device brand, name, model, and other details followed by tapping the ‘Next’ button.

Phase 2: Put the Android device in Download mode to start repair.

Step 1: It is essential to boot your Sony Xperia 5 V in Download mode before repairing.

• If the Sony Xperia 5 V device has a ‘Home’ button: Turn it off and then hold down the ‘Volume Down’, ‘Home’, and ‘Power’ buttons altogether for 5-10 seconds. Un-hold all of them and hit the ‘Volume Up’ button for entering ‘Download’ mode.

• In the absence of a ‘Home’ button: Switch off the Android device and hold the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons for 5 to 10 seconds, then release them. Hit the ‘Volume Up’ button for entering the ‘Download’ mode.

Step 2: Press the ‘Next’ button for initiating firmware download.

Step 3: Once the firmware gets downloaded and verified Dr.Fone - System Repair (Android) starts to flash your Dead Android phone. All the Android system issues will be fixed soon after.

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Part 3: How to flash Sony Xperia 5 V dead phone with Odin?

In this segment, we will learn how to fix the dead Android phone, i.e., Sony Xperia 5 V phones using Odin software. Odin is software used internally by Sony Xperia 5 V to generally unblock devices and perform a more utility-based job, namely, flashing new firmware in place of the old one. There are different variants available, so choose the one which is supported by your Galaxy phone. Here is a step-by-step explanation of how to flash dead Android phone (Sony Xperia 5 V) using Odin software.

Step 1: Install the driver software on the computer. You can find the best driver software for your device and PC on the official Sony Xperia 5 V website. You may also download Sony Xperia 5 V Kies on your PC. Once you have downloaded and installed the driver software, restart the PC.

Step 2: Now download suitable firmware for your device in the form of a zip folder that you can open and store on your desktop.

Make sure the file is .bin, .tar, or .tar.md5 only as these are the only file types recognized by Odin.

Step 3: In this step, download the latest version of Odin on your PC and move it to the desktop, and then right-click on the downloaded Odin file to select “Run as Administrator”.

Step 4: Now, boot your dead device to Download Mode by pressing the power, volume down, and home button together. When the phone vibrates, release the power button only.

Step 5: Gently press the volume up button, and you will see the Download Mode Screen.

Step 6: Now, you may use a USB to connect your Sony Xperia 5 V to the PC. Odin will recognize your device, and in the Odin window, you will see a message saying “Added”.

Step 7: In this step, find the tar.md5 file you downloaded by clicking on “PDA” or “AP” on the Odin window and then click “Start”.

Finally, once the flashing process is complete, your Sony Xperia 5 V phone will reboot and start normally, and you may see a “Pass” or “Reset” message on the Odin window on the PC.

Part 4: How to flash MTK Android dead phone with SP Flash tool?

SP Flash tool, also known as SmartPhone Flash tool is a popular freeware tool used to flash custom ROM or firmware in MTK Android phones. It is a very successful tool and is extremely easy to use.

Let us look at the steps given below to learn how to flash dead Android phones using PC with the help of the SP Flash tool.

Step 1: To start with, download and install the MTK driver on your PC and then download the ROM/firmware you wish to use for flashing purposes.

Step 2: Once done, you should download the SP Flash tool and extract it on your PC and move on to launch the Flash_tool.exe file to open the SP Flash tool window.

Step 3: Now, on the SP Flash tool window, click on “Download” and select “Scatter-loading”.

Step 4: The last step would be to locate the file downloaded by you and click “Open” and then finally, select “Download” on the SP Flash tool window.

After completing the above steps, connect your dead device to the PC with a USB cable and wait for it to get recognized. The flashing process will take a few minutes to finish and then you will see a green circle indicating “OK Download”.

That’s it! Now simply disconnect your phone and wait for it to reboot.

Part 5: How to flash Sony Xperia 5 V dead phone with the Phoenix tool?

Phoenix tool, better known as PhoenixSuit, is a tool similar to the SP False tool and Odin. It works very well with Sony Xperia 5 V and is the best answer to “How to fix dead Android phone?”, “How to flash dead Android phone using PC?”, etc.

Let’s look at the steps of flashing the Sony Xperia 5 V dead phone with the Phoenix tool.

First, download and install the Sony Xperia 5 V PC Suite driver on your PC. Then you will need to download the PhoenixSuit tool and then launch it.

Now, on the toolbar, click “Tools” and select “Data Package Download” from the drop-down list.

Then move to download the firmware for your dead Sony Xperia 5 V and save it in a new Folder. Once done, go back to the Phoenix tool window and click on “File” and select “Open Product”.

Simply, feed in the details and then click “OK”.

After this, click on “Flashing” and select “Firmware update” and then browse to select the appropriate product code and then click “OK” again.

Then move on to select “Dead Phone USB Flashing” from the Firmware Update Box.

Lastly, just click on “Refurbish” and connect your phone to the PC using a USB cable.

That was it, the flashing process may take up to a few minutes after which your dead Sony Xperia 5 V will restart automatically.

Part 6: How to flash a dead phone that won’t turn on via factory reset?

Using tools for flashing Android devices can be a solution; however, it is heavily restricted to the Sony Xperia 5 V device models. For a generalized solution, there can be other options that you can go with. Factory resetting an Android device by putting it in Recovery Mode is one way. To know how to flash a dead Android phone using factory reset, go through the steps featured below:

Step 1: To initiate the process, you will have to put your Sony Xperia 5 V in Recovery Mode. Generally, Android phones are put in Recovery Mode by holding the “Power” and “Volume Up” keys for a few seconds after turning them off. The key combinations can vary according to your Sony Xperia 5 V.

Step 2: As the Android boot menu opens on your screen, use the “Volume Down” and “Volume Up” keys to scroll up and down the menu. On accessing the “Wipe Data/Factory Reset” option, use the “Power” key to select the particular option.

Step 3: Continue to select the “Yes” option for confirming the factory reset of the Android device. The phone will automatically reboot after successfully factory resetting.

Part 7: How to flash a dead Android phone by checking screen faulty

The screen of your Sony Xperia 5 V may be faulty, due to which it is not launching. While seeking the right way of how to fix a dead Android phone, you can force restart your phone using the Volume buttons according to your device model.

If the Android vibrates on restarting and the screen does not lighten up, the problem can be directed to a hardware fault. The screen is broken and needs physical assistance to resolve the issue.

Part 8: How to fix a dead Android phone by changing the battery

Another solution that can help you fix the dead Android phone is changing its battery. The battery of an Android device can last up to 3 years. When its capacity drops to a bare minimum, it is best to change the battery of your Android. Upon trying to restart your Sony Xperia 5 V, if it does not, you might need to replace your battery. All Android phone batteries are removable, which should be regulated with proper supervision.

Part 9: How to repair dead Android phone by contacting official support

If you are unable to discover any proper solution for how to flash dead Android phones, you might have to consult the respective customer support of the Android phone manufacturers. Consult customer support to discover why the phone is dead and how it can be flashed. The respective personnel will assist you in resolving the issue, which might require monetary input from your side.

Conclusion

A dead Android phone might be the cause of worry, but the techniques given above to flash your dead Android device safely are very helpful. These methods have been tried and tested by users all over the world and thus, we recommend them to you. If your phone is dead or has become unresponsive, do not panic. Depending on your phone’s brand, here are ways to guide you on how to fix the dead Android phone and how to flash dead Android phone using PC.

It has been observed that Wondershare Dr.Fone – System Repair (Android) assists in the best way. Resolve all your concerns involving your dead Android phone and flash it to make it operable again.

Carefully follow the instructions given, and you will be able to reboot your dead Android phone successfully.

What to Do if Google Play Services Keeps Stopping on Sony Xperia 5 V

Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?

The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.

Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.

Why Am I Getting the Message “Google Play Services Keeps Stopping?”

Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.

Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.

There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.

That’s also the case with Google Play Store and Google Play Services.

Why Google Play Services Keeps Stopping

The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:

1. Network Issues
2. Software Errors
3. Wrong Play Services Version

Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.

Solutions to Try When Google Play Services Keeps Stopping

There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.

1. Do a Factory Reset

A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:

• Step 1: Go into Settingsand search for “reset.”

• Step 2: Choose Factory reset.

• Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.

  

• Step 4: Input your password and confirm the action.

Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.

2. Update Your System

As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:

• Step 1: Open the Settings
• Step 2: Head into System> System update.
• Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.

Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.

3. Revert to the Previous Version

As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:

• Step 1: Head into Settings> Apps > Google Play Services.
• Step 2: Press the Disablebutton at the bottom of the screen.
• Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.

As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.

4. Uninstall the App’s Updates and Reinstall

Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:

• Step 1: Go into Settings> Apps and find Google Play Services.

• Step 2: Tap it and press Uninstall Updatesat the bottom.

  

• Step 3: Exit the Settingsapp and restart the phone.
• Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
• Step 5: Find and tap the Play Store versionto update your Google Play Services.

As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.

5. Check Storage

Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”

Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.

6. Do a System Repair

Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.

Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:

• Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.

  

• Step 2: Select the type of issue you want to fix > Start.

  

• Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.

  

• Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.

  

• Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.

  

• Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done

  

That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.

7. Clear Cache

The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:

• Step 1: Go into Settings> Apps and find the Google Play Store

• Step 2: Tap Storageand hit the Clear cache

  

• Step 3: Repeat the process for the Google Play Services

If this doesn’t work, move on to another possible fix.

8. Check Date and Time Settings

Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Sony Xperia 5 V devices, so you’ll need to ensure they’re correct beforehand. Here’s how:

• Step 1: Head into Settings> System > Date & Time.

• Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.

  

• Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.

Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.

9. Troubleshoot Your Internet Connection

Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.

To test the internet connection on your Sony Xperia 5 V, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.

10. Adjust Google Play Services Permissions

Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.

Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.

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Conclusion

Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.

Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.

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