Spotify Keeps Crashing A Complete List of Fixes You Can Use on HTC U23 | Dr.fone
Spotify Keeps Crashing: A Complete List of Fixes You Can Use on HTC U23
Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.
In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.
Part 1. Why Spotify Keeps Crashing
Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.
Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.
Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.
Part 2. Spotify Keeps Crashing: Best Fixes
As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.
1. Fix the Spotify Closing Issue by Repairing Your System
The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.
If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.
Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:
- Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
- Step 2: Go to the Toolbox section and select System Repair.
- Step 3: Choose the Android
- Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.
- Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.
- Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
- Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
- Step 8: The program will automatically download once you put the phone in Download Mode.
- Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.
- Step 10: Type “000000” in the dialog box and click Confirm.
- Step 11: That will start the system reparation, which you can follow on the screen.
- Step 12: Once it finishes, click Doneto complete the system repair.
There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.
The steps for entering Download Mode on an Android phone with the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
The steps for entering Download Mode on Android devices without the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
2. Force-Close the App
You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:
- Step 1: Try opening Spotify.
- Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.
- Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
- Step 4: Try opening Spotify again.
3. Re-Login to Your Spotify
The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:
- Step 1: Open Spotify.
- Step 2: Tap Settingsin the upper right corner.
- Step 3: Scroll to the bottom of the settings and tap Log Out.
- Step 4: Tap Log In.
- Step 5: Enter your login credentials.
- Step 6: Tap Loginagain, and you’re in.
4. Restart Your Device
Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the HTC U23 device, but they’re mostly the same. Follow these steps to restart your device:
- Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
- Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.
5. Set Up Your Time and Date
Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:
- Step 1: Open Settingson your Android.
- Step 2: Go to Systemor General Management (depending on your Android model).
- Step 3: Go to Date and Time.
- Step 4: Tap Set Dateand set the correct date.
- Step 5: Go to Set Timeand set the right time.
6. Update Your System Software
Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:
- Step 1: Open Settings.
- Step 2: Go to System or About Phone.
- Step 3: Select System Update.
- Step 4: If there’s an available update, tap
7. Update Your App
If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:
- Step 1: Go to the Play Store.
- Step 2: Search and open Spotify in the Play Store.
- Step 3: Tap Update
8. Free up Storage
Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:
- Step 1: Open
- Step 2: Go to Device Maintenance > Storageor go directly to Storage.
- Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.
- Step 4: Then, you can go ahead and clear as much space as you can.
9. Reinstall Spotify
There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:
- Step 1: Find the Spotify app on your Android.
- Step 2: Hold the app icon.
- Step 3: Then, press Uninstall.
- Step 4: Press OK.
- Step 5: Then, open the PlayStore and find Spotify.
- Step 6: Tap Installto reinstall the app again.
- Step 7: Once it installs, log in to test if it’s working.
10. Check if Spotify Is Down
If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:
- Step 1: Open your web browser.
- Step 2: Type “Is Spotify down” in the search bar.
- Step 3: You’ll see several websites that check real-time app servers and if they’re down.
- Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.
11. Clear the Cache
When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:
- Step 1: Open Settings.
- Step 2: Go to Apps.
- Step 3: Find Spotify and tap it.
- Step 4: Tap Storageor Storage usage.
- Step 5: Tap Clear Cache.
safe & secure
Conclusion
If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.
We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.
7 Solutions to Fix Error Code 963 on Google Play Of HTC U23
People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.
Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.
Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.
Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.
Read on to find out more about the Google Play Error 963 and best ways to fix it.
Part 1: What is Error Code 963?
Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.
Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.
A similar message shows up even while you are trying to update an App, as shown in the screenshot below.
Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.
All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.
Part 2: Easiest solution to fix Error Code 963 on Android
When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.
Dr.Fone - System Repair (Android)
One click to fix Google Play error 963
- The tool is recommended for its higher success rate.
- Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
- It’s considered as the first tool that offers one-click operation for Android repairing.
- There’s no technical expertise needed to use this tool.
4,997,014 people have downloaded it
This section will provide you the tutorial guide for how to fix error code 963.
Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your HTC U23 prior to fixing this Google Play error 963.
Phase 1: Connecting and preparing the HTC U23 device
Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your HTC U23 and PC
Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.
Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.
Phase 2: Taking Android device in Download mode for repairing
Step 1 – It is essential to get your HTC U23 or tablet entered in Download mode. For this, following are the steps to be taken:
If the HTC U23 device contains Home button:
- Turn the HTC U23 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.
If the HTC U23 device contains no Home button:
- Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.
Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.
Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.
Step 4 – Within a while, the Google play error 963 will be vanished.
Part 3: 6 Common Solutions to fix Error Code 963
Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.
1. Clear Play Store Cache and Play Store Data
Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.
Follow the steps given below to fix Error Code 963:
Visit “Settings” and select “Application Manager”.
Now select “All” to see all downloaded and built-in Apps on your device.
Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.
Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.
2. Uninstall updates for Play Store
Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.
Visit “Settings” and select “Application Manager”.
Now select “Google Play Store” from “All” Apps.
In this step, click on “Uninstall Updates” as shown below.
3. Shift the App from SD Card to device’s memory
This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the HTC U23 device’s internal memory and then try to update it.
Visit “Settings” and select “Apps”.
From “All” Apps click on the App which is unable to update.
Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.
Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.
4. Unmount your external Memory Card
Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.
To unmount your SD Card:
Visit “Settings” and keep scrolling downwards.
Now select “Storage”.
From the options that appear, select “Unmount SD Card” as explained in the screenshot below.
Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.
5. Remove and Re-add your Google account
Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error Code 963.
Carefully follow the steps given below to remove and then re-add your Google account:
Visit “Settings”, under “Accounts” select “Google”.
Select your account and from the “Menu” select “Remove account” as shown below.
Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:
Go back to “Accounts” and select “Add Account”.
Select “Google” as shown above.
In this step feed in your account details and your Google account will be configured once again.
6. Special technique for HTC users
This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.
Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:
Visit “Settings” and find “HTC Lock Screen” under “Apps”.
Now click on “Force Stop”.
In this step, Click on “Uninstall Updates”.
This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.
Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.
Want to Uninstall Google Play Service from HTC U23? Here is How
In this article, you will learn the pros and cons of uninstalling Google Play services, as well as a free root tool to help you do this.
Acts as a one-stop destination to download various kinds of apps from the Play Store. The Play service also provides a way to manage these apps without much hassle. From uninstalling to updating an app, all of this can be done with Google Play service. Nevertheless, there are times when users wish to uninstall Google Play services. To start with, it takes a lot of storage and makes it pretty tough for users to manage their devices. To help you, we will let you know how to uninstall Google Play Store in this informative post.
Part 1: Reason you might want to get rid of Google Play Service
Before we proceed and discuss different ways on how to update Play Store after uninstalling updates, it is important to cover the basics. We have heard plenty of users who wish to uninstall Google Play services, but are not sure of the repercussions. One of the main reasons is that it consumes a lot of space on phone’s storage. Not just that, it only consumes plenty of battery as well.
If your device is giving the insufficient storage warning, then you need to start by clearing your phone’s data. It is observed that the Google Play Service accumulates most of the data in a device. This leads to users looking for different ways to how to uninstall Google Play Store.
Part 2: What will it affect to uninstall Google Play Service?
If you think that Google Play Service only provides a platform to download new apps, then you are wrong. It provides several other functions that might alter the way you use your smartphone. It is linked with other essential Google services as well, like Google Maps, Gmail, Google Music, etc. After uninstalling the Google Play Service, you might face trouble using various essential apps.
Furthermore, it might tamper with the overall functionality of your device as well. For instance, you could encounter network issues, messaging problems, app crashing, and more. Since the Play Service is closely associated with Android system, it might have a prominent effect on your phone. If you have a rooted device, then you can easily install custom ROM and resolve these issues. Though, for a non-rooted device, overcoming these problems could be a big hurdle.
Part 3: How to disable Google Play Service?
By now, you already know all the repercussions of getting rid of Google Play Services permanently. Before you learn how to update Play Store after uninstalling updates, be sure whether you wish to uninstall Google Play Services or not. You can also choose to simply disable the services as well. If you face any severe issue afterward, then you can always enable the services manually.
To disable the Google Play Services, just go to your phone’s Settings > Applications > All and open Google Play Services. You will get to know about the app’s detail and a few other options here. Just tap on the “Disable” button. It will generate another pop-up message. Confirm it by tapping on the “Ok” button. This will disable Google Play Services on your device. Later, you can follow the same drill to enable it as well.
Now when you know how to uninstall Google Play Store on your device, you can easily customize it. Get rid of any kind of problem you are facing due to lack of storage or battery issues related to Google Play services after following these instructions. Feel free to drop a comment below if you face any setback while following this tutorial.
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- Title: Spotify Keeps Crashing A Complete List of Fixes You Can Use on HTC U23 | Dr.fone
- Author: Abel
- Created at : 2024-09-25 23:14:47
- Updated at : 2024-10-01 21:46:59
- Link: https://fix-guide.techidaily.com/spotify-keeps-crashing-a-complete-list-of-fixes-you-can-use-on-htc-u23-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.