Spotify Keeps Crashing A Complete List of Fixes You Can Use on Infinix Smart 8 HD | Dr.fone

Spotify Keeps Crashing A Complete List of Fixes You Can Use on Infinix Smart 8 HD | Dr.fone

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Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Infinix Smart 8 HD

spotify logo

Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

spotify crashing problem

Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

  • Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
  • Step 2: Go to the Toolbox section and select System Repair.

select system repair in wondershare dr.fone

  • Step 3: Choose the Android

pick android in wondershare dr.fone

  • Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

start system repair in wondershare dr.fone

  • Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

select your android model in wondershare dr.fone

  • Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
  • Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
  • Step 8: The program will automatically download once you put the phone in Download Mode.

downloading firmware in progress

  • Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

fix your android in wondershare dr.fone

  • Step 10: Type “000000” in the dialog box and click Confirm.

confirm system repair in wondershare dr.fone

  • Step 11: That will start the system reparation, which you can follow on the screen.

android system repair in progress

  • Step 12: Once it finishes, click Doneto complete the system repair.

completed android system repair in wondershare dr.fone

There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

enter download mode with the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

enter download mode without the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

  • Step 1: Try opening Spotify.
  • Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

recent apps on android

  • Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
  • Step 4: Try opening Spotify again.

3. Re-Login to Your Spotify

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

  • Step 1: Open Spotify.
  • Step 2: Tap Settingsin the upper right corner.

settings in spotify

  • Step 3: Scroll to the bottom of the settings and tap Log Out.

log out of spotify

  • Step 4: Tap Log In.

log into spotify

  • Step 5: Enter your login credentials.
  • Step 6: Tap Loginagain, and you’re in.

re-login to spotify with your credentials

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Infinix Smart 8 HD device, but they’re mostly the same. Follow these steps to restart your device:

  • Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
  • Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

restart android to fix spotify crashing

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

  • Step 1: Open Settingson your Android.
  • Step 2: Go to Systemor General Management (depending on your Android model).
  • Step 3: Go to Date and Time.
  • Step 4: Tap Set Dateand set the correct date.

set date on android

  • Step 5: Go to Set Timeand set the right time.

set time on android

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

  • Step 1: Open Settings.

settings on your android

  • Step 2: Go to System or About Phone.

about phone to find system update

  • Step 3: Select System Update.
  • Step 4: If there’s an available update, tap

install system update on android

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

  • Step 1: Go to the Play Store.

play store on android

  • Step 2: Search and open Spotify in the Play Store.
  • Step 3: Tap Update

update spotify on android

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

  • Step 1: Open
  • Step 2: Go to Device Maintenance > Storageor go directly to Storage.

storage in settings on android

  • Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

available storage on android

  • Step 4: Then, you can go ahead and clear as much space as you can.

9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

  • Step 1: Find the Spotify app on your Android.
  • Step 2: Hold the app icon.
  • Step 3: Then, press Uninstall.

uninstall spotify on android

  • Step 4: Press OK.
  • Step 5: Then, open the PlayStore and find Spotify.
  • Step 6: Tap Installto reinstall the app again.

reinstall spotify on android

  • Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

  • Step 1: Open your web browser.
  • Step 2: Type “Is Spotify down” in the search bar.

search if spotify is down

  • Step 3: You’ll see several websites that check real-time app servers and if they’re down.

spotify server up or down

  • Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

  • Step 1: Open Settings.

settings on android

  • Step 2: Go to Apps.
  • Step 3: Find Spotify and tap it.

spotify in settings on android

  • Step 4: Tap Storageor Storage usage.

spotify storage usage on android

  • Step 5: Tap Clear Cache.

clear spotify cache on android

safe Downloadsafe & secure

Conclusion

If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.

Simple Solutions to Fix Android SystemUI Has Stopped Error For Infinix Smart 8 HD

In this article, you will learn possible causes of Android SystemUI stopping error and 4 methods to fix this issue. Get Dr.Fone - System Repair (Android) to fix Android SystemUI stopping more easily.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped is a not a rare error and is observed in all Android devices these days. The error usually pops up on your device while you are using it with a message on the screen saying Android. Unfortunately, the process com.android.systemui has stopped.

The Android SystemUI isn’t responding error message may also read as “Unfortunately, SystemUI has stopped”.

Android SystemUI error can be very confusing as it leaves affected users with only one option, i.e., “OK”, as shown in the images above. If you click on “OK” you will continue to use your device smoothly, but only until the SystemUI isn’t responding error pops-up on your main screen again. You may restart your device, but the Android SystemUI has stopped the problem continues to annoy you until you find a permanent solution for it.

If you are also among the various users who see Android, unfortunately, the process com.android.systemui has stopped error, then do not worry. SystemUI isn’t responding. Error is not a serious issue and can be tackled easily by carefully examining the reasons behind the problem.

Looking for suitable solutions to fix Android SystemUI has stopped error? Then read on to find out all about Android SystemUI isn’t responding error and the most effective ways to fix it.

Part 1: Why Android SystemUI Has stopped happens?

android system ui-SystemUI Has stopped

Android device owners would agree that OS updates are very helpful as they fix the bug problem and improve the overall working of your device. However, sometimes these updates may be infected due to which they do not download and install properly. A corrupted OS update may cause Android; unfortunately, the process com.android.systemui has stopped error. All Android updates are directly designed around the Google App, and thus, the problem will persist until the Google App is also updated. Sometimes, even the Google App update may cause such a glitch if it is not successfully downloaded and installed.

Another reason for the Android SystemUI isn’t responding error to occur, maybe because of flashing a new ROM or due to improper firmware update installation. Even when you restore the backed up data from cloud or your Google Account, such Android, unfortunately, the process com.android.systemui has stopped error may show up.

It is not possible to say for sure which one of the above-mentioned reasons is causing your device to show Android SystemUI is not responding error. But what we can do is move on to fixing the Android SystemUI by following any one of the three methods given the following segments.

Part 2: How to fix “com.android.systemui has stopped” in one click

As we’ve learned that Android system UI isn’t responding issue is primarily because of the Android OS updates not installed properly or were corrupted. Hence, there comes the need for a powerful Android system repair tool that can help you rectify such annoying errors.

To serve the purpose, we would like to introduce, Dr.Fone - System Repair (Android) . It is one of its kind of applications and is highly recommended as it has a proven success rate to resolve almost all Android system issues.

It’s now time to understand how to fix Android ‘unfortunately, the process com.android.systemui has stopped’ or in simple words, Android system UI isn’t responding.

Note: Before we proceed to Android repair, please ensure to make a backup of all your data . This is because the Android repair process may wipe out all the data on your device to fix the Android OS issues.

Phase 1: Connect and prepare your Infinix Smart 8 HD

Step 1 – Download the Dr.Fone toolkit over your PC. Install it and launch it over. Opt for the “System Repair” tab from the main screen and get your Infinix Smart 8 HD connected to the PC.

fix Android system UI stopping

Step 2 – You need to select “Android Repair” from the left panel and then hit the ‘Start’ button.

option to fix Android system UI not responding

Step 3 – Next, you need to select the correct information about your device (i.e., brand, name, model, country/region, and carrier details). Check the warning down below and hit “Next”.

select android model info

Phase 2: Boot Android in ‘Download’ mode to perform the repair.

Step 1 –You’re now required to boot your Android in Download mode. Here’s what you need to do to put your Android in DFU mode.

If your Android has a Home button:

  • Turn off your device. Hold down “Volume Down + Home + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

fix Android system UI stopping with home key

In case your Android has no Home button:

  • Turn off your device. Hold down “Volume Down + Bixby + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

fix Android system UI stopping with no home key

Step 2 – Once done, hit “Next” to initiate the downloading of the firmware.

firmware downloading

Step 3 – As soon as the download completes, the Android repair will automatically be started by the program.

repair firmware to fix Android system UI stopping

Step 4 – In a just a matter of a few minutes, your Android system UI isn’t responding issue will be resolved.

com.android.systemui stopping fixed

Part 3: Uninstall Google updates to fix Android SystemUI issue

All Android SystemUI isn’t responding errors are circled the Google App as the Android platform is heavily dependent on it. If you have recently updated your Google App and the Android, unfortunately, the process com.android.systemui has stopped error keeps popping up at regular intervals, make sure you uninstall Google App updates as soon as possible.

Follow the steps given below to fix the Android SystemUI has stopped issue by rolling back the Google App updates:

  • Visit “Settings” and select “Apps” or “Application Manager”.
  • Now swipe to view “All” Apps.
  • From the list of Apps, select “Google App”.
  • Finally, tap on “Uninstall Updates” as shown hereunder.

android system ui-tap on “Uninstall Updates”

Note: To prevent the Android SystemUI isn’t responding error to occur in the future, do not forget to change your Google Play Store settings to “Do Not Auto-Update Apps”.

android system ui-“Do Not Auto-Update Apps”

Part 4: Wipe Cache partition to fix Android SystemUI error

Android, unfortunately, the process com.android.systemui has stopped error can also be fixed by clearing your cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers, and built-in Apps data.

It is advisable to clear Cache portions regularly to keep your UI clean and free of glitches.

Android SystemUI isn’t responding error can be overcome by clearing the cache in recovery mode.

Different Android devices have different ways to put it in recovery mode. Refer to your device’s manual to enter the recovery mode screen on your device and then follow the steps given below to fix Android; unfortunately, the process com.android.systemui has stopped error by clearing the cache partition:

  • Once you are the recovery mode screen, you will see several options as shown in the screenshot.

android system ui-wipe data reset

  • Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

android system ui-”Wipe cache partition”

  • After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you de-clutter your device and erase all the clogged up unwanted files. You may lose App related data too, but that is a small price to pay to fix the Android SystemUI isn’t responding error.

If the Android SystemUI has stopped the problem persists, there is only one way out. Read on to find out about it.

Part 5: Fix Android SystemUI error by factory reset

Factory Resetting your device to fix Android; unfortunately, the process com.android.systemui has stopped error is a desperate measure and should be the last thing to do on your list. Take this step only when the above mentored two techniques fail to work.

Also, make sure you take a back-up of all your data and contents stored in your Infinix Smart 8 HD on the cloud, Google Account or an external memory device because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device to solve the Android SystemUI isn’t responding problem:

  • Visit “Settings” by clicking the settings icon as shown below.

android system ui-Visit “Settings”

  • Now select “Backup and Reset”.

android system ui-select “Backup and Reset”

  • In this step, select “Factory data reset” and then “Reset Device”.
  • Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

android system ui-tap on “ERASE EVERYTHING”

After the factory reset process is completed, your device will automatically restart, and you will have to set it up once again.

The whole process of factory resetting your Infinix Smart 8 HD might sound tedious, risky, and cumbersome, but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped error is commonly seen by users on their devices. It is not a random error and is linked to either the software, Google App, cache partition, or data stored in the Infinix Smart 8 HD device. It is fairly simple to deal with this issue as all you need to do is install or roll back your Android OS update, uninstall Google App updates, clear cache partition, or factory reset your device to clear all data, files, and settings stored in it. The methods listed and explained above are the best ways to fight the problem and to prevent it from troubling you in the future. These methods have been adopted by affected users all over the world who recommend them because they are safe and involve minimum risks as compared to other tools to solve the Android SystemUI has stopped error. So go ahead and try them now!

7 Solutions to Fix Error Code 963 on Google Play Of Infinix Smart 8 HD

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

Dr.Fone - System Repair (Android)

One click to fix Google Play error 963

  • The tool is recommended for its higher success rate.
  • Not just Google Play error 963, it can fix a large number of system issues including app crashing, black/white screen etc.
  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

4,997,014 people have downloaded it

This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Infinix Smart 8 HD prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Infinix Smart 8 HD device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Infinix Smart 8 HD and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Infinix Smart 8 HD or tablet entered in Download mode. For this, following are the steps to be taken:

If the Infinix Smart 8 HD device contains Home button:

  • Turn the Infinix Smart 8 HD device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Infinix Smart 8 HD device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Infinix Smart 8 HD device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.


  • Title: Spotify Keeps Crashing A Complete List of Fixes You Can Use on Infinix Smart 8 HD | Dr.fone
  • Author: Abel
  • Created at : 2024-03-20 17:54:45
  • Updated at : 2024-03-21 17:39:42
  • Link: https://fix-guide.techidaily.com/spotify-keeps-crashing-a-complete-list-of-fixes-you-can-use-on-infinix-smart-8-hd-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.